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Vsp Customer Service Jobs in Virginia (NOW HIRING)

Optician (Exp. Preferred)

Midlothian, VA ยท On-site

$19 - $29/hr

Provide exceptional customer service by assisting clients with frame selection, lens options, and ... Knowledge of Insurance: Familiarity with VSP and EyeMed. * Team Player: Ability to work ...

Sales Lead Part Time

Springfield, VA ยท On-site +1

$12.82 - $17.29/hr

... products/services and managed vision care. The person takes the patient/customer through the ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Sales Lead Part Time

Springfield, VA ยท On-site

$12.82 - $17.29/hr

... products/services and managed vision care. The person takes the patient/customer through the ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Sales Lead Part Time

Springfield, VA ยท On-site +1

$12.82 - $17.29/hr

... products/services and managed vision care. The person takes the patient/customer through the ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Sales Lead Part Time

Baileys Crossroads, VA ยท On-site

$12.82 - $17.29/hr

Engage with patients/customers and recommend products and services that meet their eye care needs ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

... customers look great and see great. Pay Type: Part Time Pay Range: $15 - $18.54 per hour. The Role ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Optometric Assistant Part Time

Petersburg, VA ยท On-site

$15 - $18.54/hr

... customers look great and see great. Pay Type: Part Time Pay Range: $15 - $18.54 per hour. The Role ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

Optometric Assistant Part Time

Petersburg, VA ยท On-site

$15 - $18.54/hr

... customers look great and see great. Pay Type: Part Time Pay Range: $15 - $18.54 per hour. The Role ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

... customers look great and see great. Pay Type: Part Time Pay Range: $15 - $18.54 per hour. The Role ... VSP Vision is an equal opportunity employer and gives consideration for employment to qualified ...

... customer organizations to meet service level agreements * Plan and execute migration of content ... VSP. * Paid Time Off - PTO granted in accordance with contract requirements. * Paid Holidays - 11 ...

... customer organizations to meet service level agreements * Plan and execute migration of content ... VSP. * Paid Time Off - PTO granted in accordance with contract requirements. * Paid Holidays - 11 ...

... customer organizations to meet service level agreements * Plan and execute migration of content ... VSP. * Paid Time Off - PTO granted in accordance with contract requirements. * Paid Holidays - 11 ...

Showing results 21-40

Vsp Customer Service information

See Virginia salary details

$9

$18

$26

How much do vsp customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for vsp customer service in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a VSP Customer Service?

A VSP Customer Service job involves assisting customers with vision insurance-related inquiries, such as benefits, claims, billing, and provider network information. Representatives help resolve customer concerns, provide policy details, and ensure a positive service experience. Strong communication, problem-solving skills, and knowledge of VSP policies are essential to succeed in this role.

What are the typical day-to-day responsibilities of a VSP Customer Service?

As a VSP Customer Service representative, your typical day involves assisting members with questions related to their vision insurance benefits, processing claims, and addressing coverage inquiries via phone, email, or chat. You may also help eye care providers with billing concerns, update account information, and troubleshoot any issues with policy details. Collaboration with fellow team members and other departments is common to ensure prompt and accurate solutions for customers. The role requires balancing a friendly, professional demeanor with the ability to manage multiple tasks in a fast-paced environment. This variety keeps the work engaging while offering numerous opportunities to develop your customer service skills.

What are the key skills and qualifications needed to thrive in the VSP Customer Service position, and why are they important?

To thrive as a VSP Customer Service representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic knowledge of vision insurance processes is often required. Patience, active listening, and empathy are essential soft skills that help build rapport with customers and resolve issues efficiently. These qualities are crucial for delivering a positive customer experience and maintaining the reputation of the company.

Is VSP a good place to work?

VSP Customer Service roles are generally considered stable with a focus on healthcare benefits and customer support skills. Employees often work in a call center environment, requiring good communication and problem-solving abilities. Overall, it is viewed as a reputable employer within the healthcare industry.

What are popular job titles related to Vsp Customer Service jobs in Virginia?

For Vsp Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Vsp Customer Service jobs in Virginia look for?

The top searched job categories for Vsp Customer Service jobs in Virginia are:

Infographic showing various Vsp Customer Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Optician (Exp. Preferred)

Grove Eye Care

Midlothian, VA โ€ข On-site

$19 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Job description

Join Our Growing Team!

Are you looking for a fulfilling career that combines your technical skills with a passion for helping others? Grove Eye Care in Richmond, VA, is seeking a dedicated Optician to join our expanding practice.

Why Work With Us?

  • Great Earning Potential
  • Comprehensive Benefits: Health insurance, dental coverage, life insurance, 401(k) with matching, and paid time off.
  • Professional Development: Continuing education opportunities to enhance your skills.
  • Work-Life Balance: Enjoy full-time hours with no weekend shifts—Monday to Friday only!

Responsibilities

  • Provide exceptional customer service by assisting clients with frame selection, lens options, and optical products.
  • Utilize knowledge of medical terminology and anatomy to accurately interpret prescriptions and ensure proper fittings.
  • Conduct retail sales transactions, including processing payments and managing inventory.
  • Adhere to HIPAA regulations and maintain patient confidentiality at all times.
  • Accurate prescription fulfillment and patient satisfaction.

What We’re Looking For:

  • Education & Certification: High school diploma or equivalent; completion of an accredited opticianry program preferred.
  • Experience: Familiarity with optical products.
  • Technical Skills: Proficient in interpreting and understanding prescriptions. Ability to take accurate eye measurements (pupil distance, segment height, etc.). Experience with lens fitting and adjustment techniques.
  • Customer Service Skills: Strong interpersonal skills with a friendly and approachable demeanor. Ability to educate and assist clients in selecting appropriate eyewear options.
  • Attention to Detail: Meticulous in maintaining accurate records and managing inventory. Ensures precision in measurements and fittings.
  • Knowledge of Insurance: Familiarity with VSP and EyeMed.
  • Team Player: Ability to work collaboratively with colleagues in a fast-paced environment. Willingness to assist with various tasks and contribute to a positive team culture.
  • Problem-Solving Skills: Ability to troubleshoot issues related to eyewear fittings and repairs.

Job Type: Full-time
Work Location: Multiple locations

Join us at Grove Eye Care and be part of a practice that’s growing every day! We can’t wait to welcome you to our team!

Company Description

Grove Eye Care is a locally owned, patient-focused optometry practice dedicated to improving lives through exceptional eye care and vision solutions. With locations in Richmond and Midlothian, we provide comprehensive eye health services, advanced technology, and a carefully curated optical experience. Our supportive team culture, commitment to growth, and passion for outstanding patient care make Grove Eye Care a great place to build a rewarding career.