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Vrs Jobs in Oregon (NOW HIRING)

NICE

Director, Business Consulting, VRS, CX

OR · On-site +1

The Director of Value Realization Services (VRS) is an experienced leader responsible for ensuring customers achieve measurable business value and ROI from their NICE solutions, specifically Quality ...

NICE

Lead Business Consultant, VRS, CX

OR · On-site +1

This is an exciting consulting position within the NiCE - Value Realization Services (VRS) Organization that is focused on owning our customers' business case and driving increased adoption and ...

NICE

Services Sales Executive

OR · On-site +1

VRS is NICE's business and strategic consulting services organization. VRS contains services such as Consulting Services, Managed Services and Advanced Services. The NICE VRS offering helps customers ...

City of Virginia Beach

To browse official s, please access this link - VRS Contribution : All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS ...

City of Virginia Beach

To browse official s, please access this link - VRS Contribution : All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS ...

CaptionCall

Installer/Trainer Full Time

Portland, OR · On-site

$27K - $45K/yr

Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the option to communicate in their preferred language ...

All JobsVrs JobsVrs Jobs in Oregon

Vrs information

See Oregon salary details

$34.9K

$66.9K

$90.9K

How much do vrs jobs pay per year?

As of Aug 17, 2026, the average yearly pay for vrs in Oregon is $66,866.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $77,200.00 per year, depending on experience, location, and employer.

What is VRS?

VRS stands for Video Relay Service, which is a form of telecommunications relay service that enables people who are deaf, hard of hearing, or have speech disabilities to communicate over video telephones and similar technologies with hearing people in real-time. VRS uses sign language interpreters to facilitate the conversation between the sign language user and the hearing person. The interpreter relays the conversation back and forth, allowing for natural and efficient communication. This service is often provided free of charge to eligible users in many countries.

What are some typical challenges VRS operators face when facilitating communication between deaf or hard-of-hearing users and hearing individuals?

As a VRS (Video Relay Service) operator, one common challenge is accurately conveying tone, intent, and non-verbal cues between users who may communicate differently. Operators must maintain strict confidentiality while managing complex or emotional conversations, often in rapid succession. Additionally, adapting quickly to various signing styles and technical issues with video connections can require quick thinking and strong interpersonal skills.

What are the key skills and qualifications needed to thrive as a VRS (Video Relay Service) interpreter, and why are they important?

To thrive as a VRS Interpreter, you need fluency in American Sign Language (ASL) and English, along with interpreter certification such as RID (Registry of Interpreters for the Deaf). Familiarity with VRS technology platforms, video communication systems, and FCC regulations is typically required. Exceptional listening skills, cultural sensitivity, and the ability to remain impartial under pressure set top performers apart. These skills ensure accurate, confidential, and effective communication between deaf and hearing individuals in real-time conversations.

What is the difference between Vrs vs Video Game Tester?

AspectVrsVideo Game Tester
Required CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma; knowledge of gaming platforms
Work EnvironmentRemote or on-site, technical settingsOn-site or remote, gaming studios or offices
Industry UsageUsed in virtual reality development and testingUsed in video game quality assurance
Common Search IntentVrs vs Video Game TesterVrs vs Video Game Tester

Vrs (Virtual Reality Specialist) focuses on developing and testing virtual reality experiences, requiring technical skills and familiarity with VR hardware. Video Game Testers primarily identify bugs and ensure game quality, often with less technical training. While both roles involve testing, Vrs specializes in immersive environments, whereas Video Game Testers focus on gameplay and functionality.

What are popular job titles related to Vrs jobs in Oregon?

For Vrs jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Vrs jobs in Oregon look for?

The top searched job categories for Vrs jobs in Oregon are:

Vrs jobs near you
Infographic showing various Vrs job openings in Oregon as of August 2026, with employment types broken down into 83% Full Time, 9% Part Time, 3% Temporary, and 5% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $66,866 per year, or $32.1 per hour.

Director, Business Consulting, VRS, CX

NICE

OR • On-site, Remote

Full-time

Posted 26 days ago

Job description

The Director of Value Realization Services (VRS) is an experienced leader responsible for ensuring customers achieve measurable business value and ROI from their NICE solutions, specifically Quality, (Interaction / Speech / Text) Analytics and AI-driven capabilities. This role oversees a team of business consultants and application consultants who drive customer transformation, solution adoption, operational improvements, change, governance, and data-based decision-making across the contact center CX landscape. The ideal candidate brings strong consulting expertise, business acumen, and operational knowledge to guide enterprises through modern CX strategies, ensuring AI, Analytics, Coaching and Quality work together to deliver meaningful outcomes. 

Core Pillars of Responsibility for this role   

  • Strategic Consulting & Advisory Services - Managing consultants who are responsible for delivering business consulting to help customers optimize the use of their NICE solutions (quality, Interaction/Text/Speech Analytics and related solutions) and achieve business outcomes. 
  • Domain-Specific Business Consulting - Managing consultants who lead initiatives for Interaction/Speech/Text Analytics, Quality and Feedback Management to maximize efficiency and CX impact. 
  • Manage VRS business performance, including revenue, bookings, margins, utilization, and subscription renewals. 
  • Committed to delivering exceptional customer outcomes through the strategic implementation and evolution of NiCE solutions. 

Key Responsibilities 

  • Lead and grow a high-performing consulting organization.  Drive consulting Delivery Excellence. 
  • Oversee consistent, high-quality delivery of consulting engagements with strong customer satisfaction and measurable value. 
  • Ensure consultants drive effective adoption and optimization of NICE solutions, delivering measurable outcomes and long-term ROI. 
  • Drive operational excellence across the organization by establishing a process-driven culture focused on measurable outcomes. 
  • Oversee daily operations and execution, ensuring the consistent delivery of key performance indicators (KPIs) and consulting metrics. 
  • Translate high-level strategy into structured, repeatable processes that advance organization-wide goals in a scalable manner. 
  • Serve as a trusted advisor to senior customer executives, linking solution capabilities to KPI improvements, operational efficiency, and business objectives. 
  • Manage VRS business performance, including revenue, bookings, margins, utilization, and subscription renewals. 
  • Proactive, hands on management of team. 
  • Collaborate with Sales, Product, Engineering, Marketing, and Customer Success to align strategies and ensure field readiness. 
  • Represent VRS in executive briefings, customer forums, and market-facing events. 

Qualifications & Experience 

  • 12+ years of experience in consulting, CX strategy, contact center transformation, organizational change management within enterprise software/SaaS. 
  • Proven success leading consulting teams that deliver measurable business value through the use and maturation of CX technology solutions. 
  • Strong understanding of CCaaS, analytics, Quality and modern / AI CX capabilities, including the strategic application of AI to enhance outcomes. 
  • Strong business, financial, operational acumen, including managing P&L 
  • Highly analytical and data-driven, able to translate insights into actionable strategies and measurable business value. 
  • Familiarity with NICE CXone, Enlighten Interaction Analytics, Nexidia, or comparable Interaction / Speech / Text Analytic platforms is required. 
  • Expertise in Interaction / Speech / Text analytics and quality management. 
  • MBA or advanced degree in Business, Analytics, Data Strategy, or a related field. 

Attributes 

  • Strategic thinker who integrates advanced capabilities-including AI-into broader CX, operational, and change management models. 
  • Excellent communicator with exceptional executive presence. 
  • Innovative, adaptable, and passionate about customer success, measurable value, and transformation leadership. 

Apply