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Vr Technical Support Jobs (NOW HIRING)

Technical Support Engineer

Phoenix, AZ · On-site

$32.50 - $55.25/hr

No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or ... Technical Support. The KLA Services organization partners with our field teams and customers in all ...

No laptop, smartphone, wearable device, voice‑controlled gadget, flexible screen, VR device or ... Technical Support. The KLA Services organization partners with our field teams and customers in all ...

New

No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or ... To respond to ongoing technical issues of KLA equipment where field product support teams were ...

Technical Support Engineer

Chandler, AZ · On-site

$32.50 - $55.25/hr

No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or ... To respond to ongoing technical issues of KLA equipment where field product support teams were ...

No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or ... Technical Support. The KLA Services organization partners with our field teams and customers in all ...

Technical Support Engineer

Phoenix, AZ · On-site

$32.50 - $55.25/hr

No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or ... Technical Support. The KLA Services organization partners with our field teams and customers in all ...

No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or ... To respond to ongoing technical issues of KLA equipment where field product support teams were ...

No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or ... Technical Support. The KLA Services organization partners with our field teams and customers in all ...

No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or ... To respond to ongoing technical issues of KLA equipment where field product support teams were ...

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Vr Technical Support information

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$14

$26

$44

How much do vr technical support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for vr technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a VR Technical Support specialist?

A VR Technical Support specialist is a professional who assists customers and users with troubleshooting, setup, and maintenance of virtual reality (VR) hardware and software. They help resolve technical issues related to VR headsets, controllers, software compatibility, and connectivity. These specialists may work for VR hardware manufacturers, software companies, or third-party support providers. Their goal is to ensure users have a smooth VR experience by providing clear instructions and effective solutions to technical problems.

What are the key skills and qualifications needed to thrive as a VR Technical Support specialist?

To thrive as a VR Technical Support specialist, you need a solid understanding of virtual reality hardware and software, troubleshooting techniques, and often a background in IT or computer science. Familiarity with VR headsets, operating systems, ticketing systems like Zendesk, and remote diagnostic tools is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues. These abilities ensure prompt issue resolution, positive user experiences, and the reliable operation of VR technology.

What are some common challenges faced by VR Technical Support specialists and how can they be addressed?

VR Technical Support specialists often encounter unique challenges such as diagnosing complex hardware and software compatibility issues, managing firmware updates, and assisting users with motion sickness or comfort adjustments. These challenges can be addressed by staying current with the latest VR technologies, maintaining strong troubleshooting documentation, and fostering clear communication with both technical and non-technical users. Collaboration with development and engineering teams is also essential to escalate and resolve persistent or product-specific issues efficiently.

What is the difference between Vr Technical Support vs VR Software Developer?

AspectVr Technical SupportVR Software Developer
Required SkillsTechnical troubleshooting, hardware/software knowledge, customer serviceProgramming, software development, 3D modeling
Work EnvironmentCustomer support centers, on-site troubleshooting, remote assistanceDevelopment studios, offices, remote coding
CertificationsIT certifications, hardware certificationsProgramming certifications, software development courses

Vr Technical Support focuses on assisting users with hardware and software issues, providing troubleshooting and customer service. VR Software Developers create and program VR applications and experiences. While both roles require technical skills, support roles emphasize problem-solving and customer interaction, whereas developers focus on software creation and coding.

What cities are hiring for Vr Technical Support jobs?

Cities with the most Vr Technical Support job openings:

What states have the most Vr Technical Support jobs?

States with the most job openings for Vr Technical Support jobs include:

What are popular job titles related to Vr Technical Support jobs?

For Vr Technical Support jobs, the most frequently searched job titles are:

Infographic showing various Vr Technical Support job openings in the United States as of September 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 87% In-person, and 13% Hybrid job distribution, with an average salary of $54,179 per year, or $26 per hour.

AV & Technical Support Specialist

Sonoma, CA • On-site

Firstsource
IT Services

Other

Posted 13 days ago


Firstsource rating

6.5

Company rating: 6.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

28th of 72 rated call and contact centers


Job description

We are seeking an experienced AV & Technical Support Specialist to manage the technical readiness and execution of in-person data collection sessions across the San Francisco Bay Area. This hands-on field role combines AV setup, hardware and device support, live recording monitoring, technical troubleshooting, participant assistance, equipment logistics, and post-session data quality checks.


Contract Type: Hourly contract (1099)

Location: San Francisco Bay Area, CA

Schedule: Flexible schedule across multiple Bay Area locations


What You Will Be Doing

  • Own technical readiness for scheduled sessions, from pre-session planning and equipment checks through setup, live support, data validation, and closeout.
  • Coordinate the secure movement, inventory, charging, configuration, and availability of recording devices, cameras, networking equipment, and backup hardware.
  • Lead room setup and determine effective camera, tripod, and equipment placement based on the activity and environment.
  • Guide instructors and participants through device fitting, onboarding, and calibration in a clear and professional manner.
  • Monitor recording quality, connectivity, synchronization, storage, and battery status during live sessions and make quick decisions when issues arise.
  • Complete post-session data offloading, first-pass quality checks, upload tracking, and documentation to confirm each session is complete.
  • Partner with the Site Lead and operations team to manage schedules, escalate risks, and maintain consistent technical standards across locations.


Who We Are Looking For

  • Experienced technical operations, A/V, field support, live production, IT support, or data collection professionals with 2 to 4+ years of relevant experience.
  • People who have taken ownership of end-to-end technical setup and support for live sessions, events, labs, studios, research studies, or customer environments.
  • Strong troubleshooters who can diagnose hardware, software, networking, synchronization, storage, or power issues under time-sensitive conditions.
  • Professionals comfortable working with cameras, wearable devices, mobile devices, Wi-Fi networks, routers, cloud storage, and large audio/video file transfers.
  • Highly organized individuals with experience managing equipment inventories, readiness checklists, charging schedules, session documentation, and data quality checks.
  • Clear, calm communicators who can support non-technical participants and explain technical procedures in simple terms.
  • Candidates with a valid driver's license, clean driving record, and reliable vehicle suitable for transporting equipment cases between Bay Area locations.
  • Individuals able to lift and transport equipment cases weighing up to 40 pounds and perform repeated setup and teardown activities.


Preferred Experience

  • AR/VR, wearable technology, eye-tracking, motion capture, sensor-based systems, or multi-camera recording environments.
  • Live event production, studio operations, research operations, field engineering, or high-touch technical support.
  • High-volume data offloading, file validation, quality assurance, and secure cloud uploads.

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