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JOB TITLE: Run Crew

REPORTS TO: Goodman Director of Production

FLSA STATUS: Full time, Hourly, non-exempt

COMPENSATION RATE: IATSE Hourly Rate - $33.44

LOCATION: Theater of The Mind, 333 North LaSalle Street, Chicago

POSITION SUMMARY: The Run Crew Technician is responsible for the daily operation, reset, maintenance, troubleshooting, and live execution of an immersive theatrical experience. This role supports all technical and operational elements of the production including Show Control & VR systems (no prior experience required), audio, lighting, scenic, backstage operations, guest experience support, and show reset procedures.

Crew members work collaboratively to ensure all show systems function safely, efficiently, and consistently while maintaining production standards throughout performances.

• Perform daily startup and maintenance procedures for audio, lighting, VR, projection, and show control systems.
• Conduct full room walkthroughs to verify scenic, lighting, sound, and interactive elements are operational.
• Set and reset scenic elements, props, furniture, and guest interaction materials.
• Inspect and prepare show-specific devices including Perfect Cue systems, iPads, radios, doll props, foggers, hazers, and scent dispensers.
• Prepare consumables items including lemons, berries, coffee service, water stations, and guest materials.
• Verify all Medialon, QLab, lighting console, and control systems are online and functioning properly.
• Execute assigned show track during performances including VR operations, , backstage operations, and audience flow.
• Operate cueing systems including Perfect Cue remotes, lighting cues, sound playback, and automation triggers.
• Support audience members with VR equipment and accessibility accommodation as needed.
• Communicate with Stage Management and other departments regarding timing, technical concerns, and operational status.
• Cover crew tracks and operational positions during scheduled breaks.
• Troubleshoot audio, lighting, networking, VR, automation, and control systems during rehearsals and performances.
• Diagnose issues related to sensors, Ethernet networking, Raspberry Pi devices, Waveshare Modbus RTU relays, and Perfect Cue systems.
• Maintain logs of maintenance activities, troubleshooting procedures, and equipment repairs.
• Monitor and refill fog, haze, scent, and other show-effect systems.
• Assist with inventory tracking and ordering of technical and consumable supplies.
• Execute nightly shutdown procedures for all technical systems including VR, audio, lighting, and automation equipment.
• Secure backstage and technical areas at close of day.

• Experience in live entertainment, immersive theater, themed entertainment, events, or technical production preferred.
• Basic understanding of audio, lighting, networking, video, and show control systems.
• Ability to troubleshoot technical systems quickly under live show conditions.
• Strong organizational skills and attention to detail.
• Ability to lift, move, and set technical or scenic equipment as needed.
• Ability to work independently and as a team member
• Model Behavior and values consistent with The Goodman’s Community Agreements and furthering The Goodman’s IDEAA (Inclusion, Diversity, Equity, Anti-Racism and Access) goals.

Chicago’s theater since 1925, The Goodman is a not-for-profit arts and community organization in the heart of the Loop, distinguished by the excellence and scope of its artistic programming and community engagement. The theater’s artistic priorities include new play development (more than 150 world or American premieres), large scale musical theater works and reimagined classics.

We at The Goodman believe that a diversity of people, ideas and cultures in our organization enriches both the art on stage and our civic engagement. In our workplace, we strive to reflect the communities we serve and make space in which everyone is empowered to bring their full, authentic self to work. The Goodman values equity, diversity and inclusion and is committed to approaching our work through the practice of anti-racism. Learn more at GoodmanTheatre.org/Accountability

Goodman Theatre offers a competitive salary and a comprehensive benefits package including health, dental, paid vacation, sick leave, 401K & Parental Leave.

The Goodman is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally

protected status. By dedicating itself to three guiding principles—quality, diversity and community— The Goodman seeks to be the premier cultural organization in Chicago, providing productions and programs that make an essential contribution to the quality of life in our city.

The Goodman is an inclusive and accessible employer. Successful candidates will have experience working with diverse groups of people and will demonstrate a deep commitment to advancing equity and inclusion at The Goodman.

The Goodman uses E-Verify to confirm the identity and employment eligibility of all new hires.

Qualified individuals are invited to apply by uploading a resume and selecting the “Start Application” button on the right side of the page. On the next page, please attach a cover letter when prompted. No phone calls, please.