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Vp Customer Personalization Jobs (NOW HIRING)

Beyond SOF

VP, Customer Success

Washington, DC · On-site

$156K - $201K/yr

Overview Role Summary: The VP of Customer Success is responsible for leading the customer success team, developing strategies to enhance customer satisfaction, and ensuring the successful ...

Alethea LLC

VP, Customer Sucess

Manhattan, NY · On-site

$152K - $195K/yr

VP, Customer Success New York City or Washington D.C. About Alethea Founded in 2019, Alethea is a technology company that delivers intelligence-driven risk detection and mitigation for organizations ...

NICE

VP, Customer Success

$141K - $181K/yr

The Vice President of Customer Success for the Strategic Segment is a senior leadership position responsible for overseeing the success of our largest customers, who represent hundreds of millions of ...

Redfish Recruiting

VP Customer Loyalty

$141K - $181K/yr

Job Title: VP of Customer Loyalty/Membership Location: Remote About Us: At Rate.com, we are committed to creating innovative financial solutions and delivering exceptional experiences to our ...

NICE

VP, Customer Success

$141K - $181K/yr

The Vice President of Customer Success for the Strategic Segment is a senior leadership position responsible for overseeing the success of our largest customers, who represent hundreds of millions of ...

Volkswagen Group

VP, Customer Engagement

Reston, VA · On-site

VP, Customer Engagement Volkswagen Financial Services is seeking an experienced and customer-focused executive to lead Customer Engagement across the United States and Canada. Reporting directly to ...

PatientIQ

Vice President of Customer Growth

$141K - $181K/yr

VP Of Customer Growth PatientIQ is the leading outcomes intelligence platform for healthcare -- purpose-built to help health systems, specialty practices, medical device companies, and medical ...

EnCircle

VP, Customer Experience

$141K - $181K/yr

VP, Customer Experience Remote (Canada) | Hybrid option available in Kitchener, ON Reports to: CEO Encircle is leading the $1.6 trillion property insurance industry out of the dark ages of pen-and ...

Afsvision

VP, Customer Success

Exton, PA · On-site

The Vice President, Customer Success owns AFS's Customer Success function company-wide, including retention and expansion revenue across the entire AFSVision customer base. This is an executive ...

Energy Exemplar

VP Customer Success

VP Customer Success United Kingdom - Remote In an era where the world is rapidly advancing towards a cleaner future through decarbonization, Energy Exemplar's mission lies in 'Empowering ...

Midmark

Vice President, Customer Engagement

Versailles, OH · Hybrid

$128K - $164K/yr

The Vice President will lead across Customer Experience, Service Operations, Voice of the Customer, and Hospitality, establishing an integrated strategy that improves the customer journey and ...

Neura Market

VP, Customer Experience

San Francisco, CA · On-site

$163K - $209K/yr

Prior VP-level (or equivalent) experience owning a post-sales or customer success organization at a B2B software or API company. * A demonstrated track record of owning and moving NDR, GRR, or net ...

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Vp Customer Personalization information

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$79.5K

$163.2K

$262K

How much do vp customer personalization jobs pay per year?

As of Sep 13, 2026, the average yearly pay for vp customer personalization in the United States is $163,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,500.00 and $177,500.00 per year, depending on experience, location, and employer.

What does a VP of Customer Personalization do?

A VP of Customer Personalization is a senior executive responsible for developing and leading strategies that tailor products, services, and communications to individual customer preferences and behaviors. They oversee data analysis, personalization technologies, and cross-functional teams to ensure a seamless, relevant customer experience across all touchpoints. Their work aims to increase customer satisfaction, loyalty, and business growth by delivering highly personalized interactions. This role often collaborates closely with marketing, product, technology, and customer service departments.

What are the key skills and qualifications needed to thrive as a VP of Customer Personalization?

To thrive as a VP of Customer Personalization, you need expertise in data analytics, customer experience strategy, and digital marketing, usually supported by a bachelor’s or master’s degree in business, marketing, or a related field. Familiarity with CRM platforms, personalization engines, AI-driven marketing tools, and data visualization systems is typically required. Leadership, strategic vision, and strong cross-functional communication skills distinguish top performers in this role. These capabilities ensure the development and execution of effective, data-driven personalization initiatives that drive customer engagement and business growth.

How does the VP of Customer Personalization typically collaborate with other departments to drive personalized experiences?

As a VP of Customer Personalization, you will frequently collaborate with marketing, product, data analytics, and technology teams to design and implement strategies that tailor experiences to individual customer segments. This role often involves leading cross-functional meetings, aligning personalization initiatives with broader business goals, and ensuring seamless integration of customer data. Regular communication and coordination are essential to ensure that personalization efforts are data-driven and consistently executed across all customer touchpoints.

What is the difference between Vp Customer Personalization vs Customer Experience Manager?

AspectVp Customer PersonalizationCustomer Experience Manager
Primary FocusDeveloping personalized marketing strategies and tailored customer interactionsOverseeing overall customer experience and satisfaction across channels
Required CredentialsMarketing, data analytics, or related certificationsCustomer service, marketing, or management background
Work EnvironmentData-driven, marketing teams, digital platformsCross-functional teams, customer service, operations
Industry UsageRetail, e-commerce, digital servicesRetail, hospitality, financial services

While both roles aim to enhance customer relations, the Vp Customer Personalization primarily focuses on creating personalized marketing strategies using data analytics, whereas the Customer Experience Manager oversees the overall customer journey and satisfaction across all touchpoints.

What are popular job titles related to Vp Customer Personalization jobs?

For Vp Customer Personalization jobs, the most frequently searched job titles are:

Infographic showing various Vp Customer Personalization job openings in the United States as of September 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $163,217 per year, or $78.5 per hour.

VP, Customer Success

Washington, DC • On-site

Beyond SOF
Professional, Scientific, and Technical Services • 11 - 50 employees
Learn more about Beyond SOFexternal

$156K - $201K/yr

Other

Re-posted 5 days ago

Job description

Overview

Role Summary: The VP of Customer Success is responsible for leading the customer success team, developing strategies to enhance customer satisfaction, and ensuring the successful implementation of customer success initiatives.

Main Responsibilities and duties
  • Lead and manage the customer success team.
  • Develop and implement customer success strategies and plans.
  • Oversee the execution of customer success initiatives.
  • Ensure alignment with the company's strategic goals.
  • Collaborate with other departments to enhance customer satisfaction.
  • Develop and implement strategies to support customers using quantum technologies. Ensure the customer success team is equipped with the necessary knowledge to assist customers with quantum-related inquiries and issues.
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