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Vp Client Success Jobs in Ridgefield, CT (NOW HIRING)

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Vp Client Success information

See Ridgefield, CT salary details

$79.2K

$162.6K

$260.9K

How much do vp client success jobs pay per year?

As of Sep 6, 2026, the average yearly pay for vp client success in Ridgefield, CT is $162,555.00, according to ZipRecruiter salary data. Most workers in this role earn between $137,900.00 and $176,800.00 per year, depending on experience, location, and employer.

What does a VP Client Success do?

A VP of Client Success is responsible for overseeing the team and strategies that ensure customers have a positive experience with a company's products or services. They focus on building long-term relationships, driving customer retention, and maximizing the value clients receive. This role often involves collaborating with sales, product, and support teams to address client needs, resolve issues, and identify new growth opportunities. Additionally, the VP of Client Success sets the vision for customer engagement and manages client-facing teams to achieve high satisfaction and loyalty.

What are the key skills and qualifications needed to thrive as a VP Client Success?

To thrive as a VP Client Success, you need expertise in client relationship management, strategic planning, and a proven track record in customer success leadership, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer success software such as Gainsight or Totango, and relevant industry certifications are typically expected. Outstanding communication, leadership, and problem-solving abilities help build strong teams and foster long-term client partnerships. These skills are crucial for driving client retention, satisfaction, and overall business growth.

What is the difference between Vp Client Success vs Client Success Manager?

AspectVp Client SuccessClient Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and aligns client success with company goalsManages individual client accounts, ensures client satisfaction, and supports retention efforts
Required CredentialsTypically requires extensive experience in client success, leadership skills, and industry knowledgeOften requires experience in customer service, communication skills, and relevant industry background
Work EnvironmentExecutive-level, strategic, often involved in cross-departmental planningOperational, client-facing, focused on day-to-day client interactions

The Vp Client Success focuses on strategic leadership and managing teams across multiple accounts, while the Client Success Manager handles direct client relationships and day-to-day satisfaction. Both roles require strong communication skills, but the VP role involves higher-level planning and oversight.

What are the most commonly searched types of Client Success jobs in Ridgefield, CT?

The most popular types of Client Success jobs in Ridgefield, CT are:

What job categories do people searching Vp Client Success jobs in Ridgefield, CT look for?

The top searched job categories for Vp Client Success jobs in Ridgefield, CT are:

What cities near Ridgefield, CT are hiring for Vp Client Success jobs?

Cities near Ridgefield, CT with the most Vp Client Success job openings:

Infographic showing various Vp Client Success job openings in Ridgefield, CT as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $162,555 per year, or $78.2 per hour.

Digital Assets Product Owner - Vice President

Morgan Stanley

Purchase, NY

Full-time

Re-posted 3 days ago


Morgan Stanley rating

8.3

Company rating: 8.3 out of 10

Based on 157 frontline employees who took The Breakroom Quiz

36th of 154 rated financial services


Job description

Digital Assets Product Owner - Vice President
Wealth Management Platforms

Morgan Stanley Wealth Management is seeking a Vice President to report to and support the Digital Assets Product Lead, Executive Director, in defining, executing, and scaling the digital assets product strategy and roadmap across Wealth Management.

This role is designed for a product- and execution-oriented candidate with practical digital asset experience, a strong foundation in traditional financial services, and the ability to translate strategy into institutional-grade product capabilities. The Vice President will partner closely with Technology, Risk, Legal/Compliance, Operations, and business stakeholders to help deliver scalable, compliant digital asset solutions in a highly regulated environment.

About Morgan Stanley

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 42 countries. Morgan Stanley is committed to helping its employees build meaningful careers and we strive to be a place for people to learn, achieve and grow.

Department Overview

In the Wealth Management division, we help people, businesses and institutions build, preserve, and manage wealth so they can pursue their financial goals. Wealth Management (WM) Platforms manages industry-leading platforms, across all WM channels and client segments, to provide a unified digital experience, unlock growth, and deliver efficiencies for Advisors, Clients, and Institutions. WM Platforms consists of nine sub-teams including: Field Experience & Platforms, Digital Client Experience & Platforms, Workplace Platforms, Automation & Workflow Solutions, Digital Trading & Investing, UX Design & Research, Strategy & Execution. Business Control & Support, and the Chief Operating Office.

What you will do in the role:

Product strategy and roadmap support

  • Support the Digital Assets Product Lead in developing and refining the product vision, strategy, and roadmap for digital asset capabilities within Wealth Management.
  • Translate strategic priorities into clear product narratives, requirements, business cases, milestones, and decision materials.
  • Help evaluate opportunities across client segments, advisor workflows, and channels, with a focus on practical product fit, regulatory feasibility, economics, and operating model impact.

Digital assets product and market analysis

  • Develop decision-ready analysis across digital asset topics, including crypto access, tokenization, stablecoins, custody and settlement models, market structure, wallets, and digital asset ecosystem participation.
  • Distinguish institutionally viable product opportunities from speculative narratives and translate market developments into practical roadmap recommendations.
  • Support internal education and stakeholder discussions by framing digital asset product concepts in a clear, balanced, and institutionally relevant manner for senior leadership and cross-functional partners.

Product development and execution

  • Own discrete workstreams from discovery through launch readiness, including scope definition, requirements, stakeholder alignment, dependency tracking, testing support, issue resolution, and post-launch optimization.
  • Partner with Technology, Architecture, Risk, Legal/Compliance, Operations, Service, and business stakeholders to define product capabilities, control requirements, operating models, and implementation plans.
  • Help ensure digital asset capabilities integrate effectively into Wealth Management platforms, advisor workflows, client experiences, custody models, reporting, supervision, service, and operations.

Metrics, governance, and stakeholder materials

  • Define and track success metrics, including adoption, utilization, revenue or AUM contribution, client and advisor experience, operational performance, and risk/control indicators.
  • Prepare concise executive-ready materials, including product updates, business cases, implementation plans, risk/benefit trade-offs, market scans, and decision frameworks.
  • Maintain momentum across matrixed initiatives by creating structure, clarifying next steps, and driving follow-through without relying on formal authority.
Skills Required
  • 4-7 years of relevant experience in product strategy, product execution, business strategy, platform strategy, consulting, fintech, or related roles within financial services.
  • Strong traditional finance foundation, ideally across wealth management, broker-dealer platforms, advisory, custody, asset management, banking, capital markets, or regulated financial services platforms.
  • Applied digital asset experience through product, strategy, consulting, operating model, infrastructure, regulatory, or platform initiatives.
  • Demonstrated ability to execute complex cross-functional initiatives in regulated or highly controlled environments.
  • Excellent written and verbal communication skills, including experience preparing executive-ready memos, product narratives, structured analysis, and decision materials.
  • Strong analytical and structured problem-solving skills, with the ability to break ambiguity into clear issues, options, trade-offs, and execution paths.
  • High attention to detail, strong organizational discipline, and ability to manage multiple workstreams simultaneously.
Additional Qualifications
  • Experience at a top-tier strategy consulting firm or in an internal strategy, product, platform, or innovation role at a major financial institution.
  • Experience supporting, launching, or scaling digital asset capabilities within wealth management, brokerage, banking, asset management, or fintech environments.
  • Experience evaluating vendors, partners, and technology providers, including commercial, operational, control, and third-party risk considerations.
  • Experience developing business cases or product roadmaps tied to measurable outcomes such as adoption, AUM, revenue, client outcomes, risk reduction, or operating efficiency.
Leadership Characteristics
  • Execution-oriented builder who can convert strategy into requirements, governance, milestones, and delivered capabilities.
  • Strong judgment and risk awareness, with the ability to balance innovation, client value, operational feasibility, regulatory expectations, and controls.
  • Low-ego collaborator who can work effectively across Technology, Risk, Legal/Compliance, Operations, Service, and business partners.
  • Clear, structured communicator who can influence stakeholders with facts, trade-offs, recommendations, and next steps.
  • Intellectually curious and externally aware, with the ability to monitor market developments and translate relevant insights into product action.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Expected base pay rates for the role will be between $110,000 and $190,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.


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About Morgan Stanley

Sourced by ZipRecruiter

Since our founding in 1935, Morgan Stanley has been committed to serving local and global communities by being a market leader in Investment Banking, Securities, Investment Management and Wealth Management services. Our belief that capital can work to benefit all of society inspires us to put our clients first, lead with exceptional ideas, hold our business to high ethical standards, and give back to communities around the world through philanthropy and public works. We have a smart casual dress code and operate under a philosophy that balances work with your personal life. Our people's talent, passion, and expertise is the fuel on which our organization runs, therefore, our people are our greatest asset. Diversity and inclusiveness is a critical component for our success and it is our priority to continue building a firm that values the unique background and identity of every one of our employees, thus enabling our people to bring their full, and best selves to work each day. Teamwork is the essence of our approach, and so are the values of integrity, excellence, and enabling our people to achieve at the highest levels. We invite you to learn more about our commitment to diversity and serving our community.

Industry

Finance and insurance and software development

Company size

10,000+ Employees

Headquarters location

New York, NY, US