Volunteer User Access Jobs (NOW HIRING)

Description

Pathfinder Bank is seeking an experienced Oracle Systems Administrator (ERP/EPM) to support and optimize the Bank's Oracle financial systems environment. This role serves as a critical partner to the Accounting and Finance teams, ensuring the stability, security, functionality, and continuous improvement of Oracle Fusion ERP and EPM platforms. The ideal candidate will bring a strong blend of technical systems expertise, financial systems knowledge, problem-solving ability, and collaboration skills to support operational efficiency, reporting accuracy, internal controls, and strategic system initiatives within a community banking and financial services environment.

Join a team that values your expertise and your community. At Pathfinder Bank, you're not just an employee. You're a valued member of a team that takes pride in helping local businesses and communities grow. When you join us, you become part of a people-first culture built on respect, development, and service.

What We Offer

• Competitive compensation and benefits, including health coverage, 401(k) with company match, and generous paid time off
• A commitment to career growth and internal mobility
• A community-focused culture with paid volunteer opportunities
• A supportive team that truly values your contributions

Position Summary

The Oracle Systems Administrator (ERP/EPM) serves as the primary administrator and technical resource supporting the Bank's Oracle Fusion ERP and EPM environments. This position partners closely with Accounting, Finance, and operational stakeholders to ensure the integrity, efficiency, security, and ongoing optimization of Oracle systems and related financial technologies.

This role is responsible for supporting system administration, integrations, reporting, user access management, financial structures, and operational workflows while ensuring alignment with internal controls, audit requirements, and business objectives. The Oracle Systems Administrator acts as a liaison between internal departments, third-party consultants, and Oracle support resources to support continuous improvement and operational effectiveness across the Bank's financial systems environment.

Essential Functions

• Administer, maintain, and support Oracle Fusion ERP and EPM applications, ensuring system stability, performance, security, and operational effectiveness.
• Create, maintain, and support dimensions, cubes, hierarchies, and related system structures within Oracle EPM environments.
• Troubleshoot and support SmartView connectivity, user functionality, and system-related issues impacting financial and operational reporting processes.
• Develop, maintain, monitor, and support scheduled system processes and automated workflows critical to Accounting and Finance operations.
• Develop and maintain ad hoc financial, operational, and management reporting solutions to support business decision-making and departmental needs.
• Administer and maintain system security, user access controls, audit reporting, and related internal control processes in accordance with Bank policy and regulatory expectations.
• Maintain and support general ledger structures, including account maintenance, project setup, cost center administration, and account mapping across ERP and EPM environments.
• Support and maintain system integrations between Oracle applications, core banking systems, and other third-party platforms, including future integration initiatives and enhancement efforts.
• Administer ERP and EPM user access, including onboarding, deactivation, password resets, role assignments, and ongoing access reviews.
• Monitor system updates, patches, enhancements, and security protocols to ensure system integrity, functionality, and compliance with operational standards.
• Support Accounts Payable operational processes and related ACH functionality, including maintenance of ACH bank account and routing information.
• Assist with year-end financial system processes and regulatory reporting requirements, including support related to electronic 1099 filing processes.
• Document system processes, procedures, configurations, workflows, and operational standards to support consistency, compliance, and knowledge transfer.
• Serve as a liaison between internal departments, third-party consultants, vendors, and Oracle support teams to coordinate issue resolution, enhancements, and ongoing system support activities.
• Provide guidance, support, and training to end users regarding Oracle ERP and EPM functionality, processes, and reporting capabilities.

Requirements

• Demonstrated experience administering and supporting Oracle Fusion ERP and EPM environments required.
• Strong working knowledge of financial systems, accounting operations, controls, and audit processes.
• Experience supporting ERP and EPM integrations, user administration, reporting, and system configuration activities.
• Understanding of system security, access management, and operational controls within a regulated or highly controlled environment.
• Ability to troubleshoot complex system, reporting, and connectivity issues while balancing operational priorities and deadlines.
• Demonstrated ability to communicate effectively with both technical and non-technical stakeholders.
• Strong organizational, analytical, and problem-solving skills with a high degree of attention to detail and accuracy.
• Ability to manage multiple priorities, projects, and support requests within a fast-paced environment.
• High degree of professionalism, discretion, and integrity when handling sensitive financial and operational information.
• Intermediate to advanced proficiency in Microsoft Office products, including Excel, Word, Outlook, and PowerPoint.

Preferred Qualifications

• Bachelor's degree in Accounting, Finance, Information Systems, Computer Science, Business Administration, or related field preferred.
• Equivalent combination of education, technical experience, and relevant systems administration experience may be considered.
• Hands-on experience with General Ledger, Accounts Payable, Fixed Assets, and Account Reconciliation Cloud Service (ARCS) modules preferred.
• Experience supporting financial system integrations, reporting tools, and user administration functions preferred.
• Familiarity with ACH processing and accounts payable support functions preferred.
• Banking or financial services industry experience preferred.
• Project management experience or exposure preferred.