Volunteer Surety Claims Jobs (NOW HIRING)

Join us at Towne Insurance! Your career. Your future. Your Towne.

Towne Insurance is hiring a Surety Risk Advisor in Raleigh, North Carolina. This is a sales-oriented position, requiring advanced communication skills, a thorough knowledge of the insurance products available through this agency, and a proven ability to pursue and close sales developed through leads provided by bank personnel and through one's own relationships.

About Us

Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities.

About the Role

• Develop lead sources with other Towne Bank personnel in the various departments of the bank, mortgage, real estate, insurance, and other financial service departments.
• Find and cultivate new business relationships with external prospects through networking and other means of prospecting as necessary.
• Gather information from insured and other sources to determine which companies to quote and place account with and complete applications.
• Obtain quotes or assist marketing in obtaining quotes from underwriter personnel quoting in our office.
• Present proposals to insureds
• Assist with financing options and determine pay plan.
• Check new business policies for accuracy.
• Contact insured as needed to collect outstanding balances according to office procedures and maintain a current balance on all insured’s accounts.
• Work with the customer service representative to ensure that all renewals, endorsements, audits, cancellations, claims, finance agreements, certificates, and other customer requests are handled in an accurate and timely manner according to office procedures.
• Oversee the handling of bond authorizations with surety company personnel, file documentation and conveyance of conditions to clients.
• Provide indemnity agreements to assure legal protection for Surety company.
• Inform clients of performance, payment, and various other types of bonds with accuracy.
• Keep P & C license active and increase insurance knowledge by attending continuing education classes.
• Attend office and company meetings as necessary.
• Handle other duties as necessary.
• Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA).
  

Skills and experience you’ll need:

A successful candidate will have an active Property & Casualty license, as well as the following:

• Excellent written communication skills, both verbal and written, with the ability to explain complex insurance concepts in a clear and concise manner.
• Professional appearance and attitude.
• Knowledge of insurance company operations and forms.
• Strong decision-making ability.
• Dependability and punctuality.

Bonus points if you have:

• CIC or CPCU designation.
• Insurance company and other industry relationships.
• Strong community relationships and areas of interest to complement insurance competency.
• Ability to find new markets and develop underwriter rapport.

What we offer:

We believe a business culture that supports a healthy, safe work environment does so by offering robust benefits, programs, and resources to keep colleagues engaged and productive, including:

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Health, vision, dental, and Employee Assistance Program
• Paid time off to include holidays, PTO, sick leave, and bereavement
• Profit Sharing
• Continuing education opportunities
• 401K & Employer Matching
• Employee discounts
• Identity theft protection
• Tuition Reimbursement
• Paid Training Opportunities
• Paid Parental Leave
• Wellness Plan
• Volunteer Opportunities

Serving Others. Enriching Lives.

Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated insurance professionals.

We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.

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