Volunteer Surety Claims Jobs (NOW HIRING)

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community.

Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.

Who we are

At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups.

Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team.

The opportunity

We currently have an opportunity for an Underwriting Associate to join our Transactional Surety team based in our Nashville, TN office on a hybrid schedule. This role provides technical support to underwriters and producers, focusing on moderately complex commercial surety accounts. Surety is a specialized area of the insurance industry that provides financial guarantees to ensure obligations are met. At its core, Surety helps businesses and organizations build trust and maintain compliance. This role is on our Transactional Surety team. Transactional surety bonds support one-time or short-term obligations, often tied to specific projects or agreements. They provide flexibility for businesses that need coverage for unique or limited-duration commitments. The Underwriting Associate plays a key role in ensuring the efficient processing of new and renewal surety submissions. Some of the Underwriting Associate responsibilities include but are not limited to:

• Support underwriters in developing and servicing a profitable book of transactional surety business, including new and renewal submissions.
• Within delegated authority, approve, decline, and issue transactions for new business, renewals, and endorsements, ensuring alignment with Surety underwriting guidelines and company standards.
• Document underwriting files and ensure completeness for final review by underwriters, utilizing automated desktop systems and tools.
• Serve as the first point of contact for brokers and producers, providing timely responses to inquiries about Surety products and coverage.
• Research and resolve moderately complex questions regarding Surety processes, procedures, and coverage.
• Occasionally travel with underwriters to key producers/accounts to support business development and relationship management.
• Assist in the development of new processes, procedures, or systems to enhance Surety operations.
• Mentor and train other Underwriting Associates and Assistants as needed.

The expertise you bring

• Associate’s or Bachelor’s degree preferred.
• 3–5 years of underwriting support or related insurance experience, with a strong preference for Surety or commercial lines.
• Demonstrated analytical, decision-making, and problem-solving skills.
• Excellent oral and written communication skills, including the ability to interact professionally with brokers, clients, and internal teams.
• Proficiency in Microsoft Office and underwriting systems.
• High level of accuracy, confidentiality, and follow-through.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Willingness and ability to travel as needed for broker and client meetings.
• Adaptability to changing priorities and business needs.

Our salary ranges are determined by many factors including location, role, experience and skillset of the candidate. The following ranges displayed reflect the target base salary for new hires; however, your recruiter will provide more specific compensation details during the hiring process. The typical base salary range for this position is: $64,000 - $75,000, based on the factors aforementioned. In addition to base salary, full time Intact employees are also eligible for bonus potential and a full range of benefits to include but not limited to:

• Comprehensive medical, dental and vision insurance with no waiting period
• Competitive paid time off programs
• 401(k) savings and annual contributions of up to 12% of annual salary
• Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits

This position will remain posted until a final candidate is selected. Once the role is filled, this job posting will be removed.

Why choose Intact

We live our Values: We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility.

Our commitment to Diversity: Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what’s right to build an inclusive society.

Manage your Time: What you accomplish matters more than hours in the office. We are committed to creating a positive and supportive environment in which you perform your best. Our Time-Off and Flexible Work Arrangement options help foster a healthy work-life balance.

Check out our Glassdoor reviews to see why people love working for Intact!

Our promise to you

Our Values are foundational to our success at Intact. You’ll make a difference every day when you live our Values, do your best work, are open to change, and invest in yourself.

In return, we promise you support, opportunities and performance-led financial rewards in a flexible work environment where you can:

• Shape the future: Help us lead an insurance transformation to better protect people, businesses and society.
• Win as a team: Collaborate with inspiring people to do your best work every day and together, stand up for what is right.
• Grow with us: Refresh and reinvent your skills, learn from our diverse teams, lift others up, and grow.

About Intact

At Intact Insurance Specialty Solutions we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services.

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