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Volunteer Remote Computer Support Specialist Jobs in Indiana

Abonmarche Consultants, INC

CAD Manager

Goshen, IN · On-site +1

Supported by a mentorship-based culture, our teams are empowered to develop their skillsets and ... Remote work is an option, but the candidate must have the ability to commute to our office location ...

Abonmarche Consultants, INC

CAD Manager

South Bend, IN · On-site +1

Supported by a mentorship-based culture, our teams are empowered to develop their skillsets and ... Remote work is an option, but the candidate must have the ability to commute to our office location ...

Abonmarche Consultants, INC

CAD Manager

Valparaiso, IN · On-site +1

Supported by a mentorship-based culture, our teams are empowered to develop their skillsets and ... Remote work is an option, but the candidate must have the ability to commute to our office location ...

Abonmarche Consultants, INC

CAD Manager

Valparaiso, IN · On-site +1

Supported by a mentorship-based culture, our teams are empowered to develop their skillsets and ... Remote work is an option, but the candidate must have the ability to commute to our office location ...

Abonmarche Consultants, INC

CAD Manager

Goshen, IN · On-site +1

Supported by a mentorship-based culture, our teams are empowered to develop their skillsets and ... Remote work is an option, but the candidate must have the ability to commute to our office location ...

Abonmarche Consultants, INC

CAD Manager

South Bend, IN · On-site +1

Supported by a mentorship-based culture, our teams are empowered to develop their skillsets and ... Remote work is an option, but the candidate must have the ability to commute to our office location ...

Abonmarche Consultants, INC

CAD Manager

Fort Wayne, IN · On-site +1

Supported by a mentorship-based culture, our teams are empowered to develop their skillsets and ... Remote work is an option, but the candidate must have the ability to commute to our office location ...

Abonmarche Consultants, INC

CAD Manager

Fort Wayne, IN · On-site +1

Supported by a mentorship-based culture, our teams are empowered to develop their skillsets and ... Remote work is an option, but the candidate must have the ability to commute to our office location ...

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Volunteer Remote Computer Support Specialist information

What is the difference between Volunteer Remote Computer Support Specialist vs Remote IT Help Desk Technician?

AspectVolunteer Remote Computer Support SpecialistRemote IT Help Desk Technician
CredentialsBasic IT certifications often preferredCompTIA A+ or similar certifications common
Work EnvironmentVolunteer, non-profit or community-based settingsPaid, corporate or service provider environments
Employer & IndustryNon-profit organizations, charities, community groupsIT service providers, corporate IT departments
Search & Comparison IntentVolunteering, non-profit tech supportTechnical support, help desk roles

The Volunteer Remote Computer Support Specialist typically offers free technical assistance for non-profit or community organizations, focusing on volunteer work. In contrast, the Remote IT Help Desk Technician is a paid role within corporate or service provider settings, providing technical support to clients or employees. Both roles require similar certifications and technical skills but differ mainly in employment type and work environment.

What are popular job titles related to Volunteer Remote Computer Support Specialist jobs in Indiana? For Volunteer Remote Computer Support Specialist jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Volunteer Remote Computer Support Specialist jobs in Indiana look for? The top searched job categories for Volunteer Remote Computer Support Specialist jobs in Indiana are:
Volunteer Remote Computer Support Specialist jobs near you

Application Support Specialist- EMR

Medical Informatics Engineering/Enterprise Health

Fort Wayne, IN • Remote

Full-time

Re-posted 6 days ago

Job description

We are seeking a Product Specialist II to join our team. The ideal candidate will have a strong background in customer service, technical support, and business application troubleshooting. In this role, you will be responsible for providing application support to Enterprise Health/MIE customers across all product lines. You will serve as the central customer service contact for existing clients, answering questions, escalating priority issues, and providing ongoing training to users.

Company Overview
We provide solutions that make a meaningful difference in healthcare. Founded in 1995, MIE serves as the innovation engine for business units that serve hospitals and health systems, physician practices, Fortune 500 employers, government agencies, and consumers. MIE's web-based health information technology platform is helping physicians, nurses, and administrators make a meaningful difference in healthcare delivery across the globe.

Key Responsibilities

  • Consult with customers on EMR optimization efforts.

  • Provide best practices to ensure customer success with the EMR.

  • Perform complex configurations to improve workflow efficiencies.

  • Provide an exceptional customer experience in every interaction.

  • Provide training to client users during deployment to alleviate the training burden from the project team.

  • Provide ongoing product education for existing customers.

  • Escalate bug fixes to appropriate staff as needed.

  • Take initiative to maximize opportunities for personal growth in product knowledge.

  • Assist the deployment team with onboarding tasks.

  • Requires up to 10% travel.

Required Qualifications

  • Education: Must obtain applicable product certifications within 90 days of hire.

  • Experience:

    • 2+ years of experience providing customer service/support to commercial clients.

    • Experience using and troubleshooting business applications.

    • Effective written and verbal communication skills.

  • Skills:

    • Ability to clearly communicate with professional clients at all levels.

    • Strong organizational skills.

    • Oral presentation, training, and public speaking experience.

    • Proficiency in using MS Office Suite, internet, e-mail, and browser-based applications.

Why Join Us?

At MIE and Enterprise Health, we offer more than just a job. We provide an environment where innovative thinking is encouraged, teamwork is valued, and growth is fostered. Our comprehensive benefits package includes:

  • Competitive compensation

  • Comprehensive benefits package including medical/dental/vision insurance

  • 401k with company match

  • Unlimited Paid-Time off

  • Quarterly bonus program

  • Flexible work schedule

  • Remote work

Medical Informatics Engineering and Enterprise Health are equal-opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.