Volunteer Program Assistant Jobs in Calgary, AB (NOW HIRING)

Department: Programming & Experience - Education

Position Type: Seasonal

Hourly Rate: $16.50               

Hours: Varies

What we offer:

• Flexible work arrangements where no one day is similar
• Working in a beautiful park setting
• Free entrance to the Park, including to our many public special events
• Employee discounts on food and retail items and free parking

Who We Are:

Heritage Park is Canada's largest living history museum and offers visitors a chance to experience life in Western Canada from the 1860s to the early 1950s. The Park features historical buildings, costumed interpreters, working antiques, and various exhibits that provide insight into the region's past.

Job Overview:

Reporting to the Education Manager and Program Specialist, the YouthProgram Facilitator isresponsible for the supervision, safety, and engagement of participants inday-based youth programs. 

This role delivershigh-quality, inclusive programming while supporting a positive, welcomingenvironment for youth, families, and guests.

Responsibilities:

Camper Supervision & Safety

• Supervise youth participants in a day program setting, ensuring their safety and well-being
• Maintain appropriate behavioural standards and provide support to campers as needed

Program Delivery & Engagement

• Deliver engaging, age-appropriate youth programming
• Adapt activities as needed to support inclusive participation and positive experiences for all participants
• Support a welcoming, respectful program culture through positive interactions with campers, families, staff, volunteers, and guests

Program Set Up & Support

• Assist with the preparation, set-up, and take down of program materials and activity spaces
• Care for youth program materials and artifacts, ensuring they are organized, functional, and stored appropriately 

Organizational Excellence and Wellbeing

• Contribute to inspiring and immersive experiences at the Park by engaging in Heritage Park initiatives that align with our mission and vision, ensuring authenticity in our historical setting and stories.
• Actively support a positive work environment by creating an atmosphere of inclusion, engagement, belonging, and fulfillment for employees and volunteers, in line with Heritage Park values.
• Recognize all contributors to our community as integral to our success, fostering a sense of community and collaboration.
• Demonstrate responsible stewardship of our people, collections, and financial assets by driving growth with innovation, transparency, and financial sustainability, while embracing our historical assets and recognizing all contributors.
• Demonstrate commitment to workplace health and safety by complying with Heritage Park's Health, Safety and Environment Management System (HSEMS), following safe work practices, reporting work-related incidents, injuries, and hazards, participating in employer training, and adhering to policies including the Code of Conduct and the Workplace Violence and Harassment policy.
• Volunteers are a vital part of Heritage Park's success. Employees are expected to collaborate respectfully with volunteers and contribute to an environment where volunteers feel heard, safe, welcomed, and supported, recognizing the important role they play in delivering exceptional experiences for our community.

Required Qualifications:

• Experience working in a youth program, camp, or teaching environment is preferred
• Experience supporting children with disabilities or special needs is considered an asset
• Interest in and knowledge of the history of Western Canada is considered an asset
• Standard First Aid and CPR certification required (training provided by the Park if not already certified)
• Enthusiastic, reliable, and passionate about working with children and youth
• Demonstrated responsibility, leadership, and organizational skills
• Strong interpersonal and communication skills in a client-facing environment
• Ability to work independently and collaboratively as part of a team
• Flexible and adaptable in a fast-paced program setting
• All successful candidates (over the age of 18) will be required to complete a Police Information Check as a condition of employment. A criminal record will not automatically disqualify an applicant; any information disclosed will be assessed confidentially on a case-by-case basis in accordance with Alberta human rights legislation, considering relevance to the role and our commitment to equitable and inclusive hiring practices.  

Special Clothing and Equipment:

• This position will be required to wear appropriate costuming provided by Heritage Park. The costume policy must be adhered to at all times

 Special Working Conditions:

• The position will be exposed to weather extremes and will work both indoors and outdoors;
  
• This position is physically demanding, and the incumbent must be able to lift heavy items, stand for long periods, and walk throughout the Park for extended periods.

Hours of Work:

• Hours will vary depending on operational needs
• The Summer Day camp schedule will generally be five consecutive days per week (Monday to Friday).
• PD Day Camp schedule could include single day camps along with multiple day camps
• Specialty Program Camps may include single day Programing and evening / weekend Programming