Volunteer Conflict Resolution Consultant Jobs (NOW HIRING)

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

Under limited supervision, administers the Employee Relations function and serves in a consultative capacity to management, typically at the Assistant Vice President level and below, on a variety of employee relations matters. Provides guidance and expertise on workplace investigations, disciplinary actions, conflict resolution, employment laws and regulations, HR policies, and other employee relations matters while supporting organizational compliance and mitigating risk.

• Administer the Employee Relations function under limited supervision and serve as a consultative partner to management, typically at the Assistant Vice President level and below, on employee relations matters.
• Partner with and advise management on employee relations matters, including workplace investigations, disciplinary actions, performance and conduct concerns, involuntary terminations, and responses to Equal Employment Opportunity Commission (EEOC) charges.
• Provide coaching, consultation, and conflict-resolution support to managers and employees.
• Identify and track employee relations trends and recommend opportunities for improvement to Human Resources and department management.
• Serve as a subject matter expert on federal, state, and municipal employment laws and regulations, supporting organizational compliance and risk mitigation.
• Partner with the Senior HR Business Partner and HR senior leadership to develop, interpret, and support the consistent application of company policies and procedures.
• Provide recommendations regarding HR policies and procedures to HR senior leadership and HR functional teams.
• Reinforce HR and business initiatives within assigned client groups as defined by the Senior HR Business Partner or business unit management.
• Support enterprise-wide employee engagement initiatives in partnership with the Senior HR Business Partner and HR Director, as needed.

• Bachelor’s degree in a related field or, in lieu of a degree, four additional years of Employee Relations work experience.
• Five or more years of Employee Relations experience.
• Demonstrated knowledge of current federal, state, and municipal employment laws and regulations.
• Experience advising managers and employees on employee relations matters, including workplace investigations and disciplinary actions.
• Proficiency with Microsoft Office.
• Excellent interpersonal and verbal and written communication skills.

• HR Generalist experience in a service-related industry.
• Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification.
• Experience managing complex employee relations cases involving investigations, conflict resolution, involuntary terminations, and EEOC matters.
• Experience interpreting and applying HR policies and employment regulations across multiple jurisdictions.

• We offer an array of diverse and inclusive benefits regardless of where you are in your career.
• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play.
• BRGs are open to all.

Base Salary Range $79,400.00 - $112,175.00

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.

For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.

Job Posting End Date at 12:01 am on: 08-21-2026

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.