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Voip Jobs in Rochester, NY (NOW HIRING)

Redcom Laboratories, Inc.

NETWORK ENGINEER

Victor, NY · On-site

Experience or coursework involving real-time communication systems, VoIP/SIP, secure networking, or related protocols. * Exposure to network troubleshooting tools (e.g., Wireshark), Linux/Unix ...

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How much do voip jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for voip in Rochester, NY is $30.04, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $38.89 per hour, depending on experience, location, and employer.

What is a VoIP?

A VoIP (Voice over Internet Protocol) job involves working with internet-based telecommunication systems to enable voice and multimedia communication over networks. Professionals in this field may configure, maintain, and troubleshoot VoIP solutions for businesses, often working with software like PBX systems, SIP protocols, and cloud-based communication platforms. Roles can range from VoIP engineers and administrators to technical support specialists, depending on the organization’s needs.

What are the key skills and qualifications needed to thrive in the VoIP position, and why are they important?

To thrive in a VoIP (Voice over Internet Protocol) role, solid knowledge of IP networking, telephony systems, and troubleshooting skills are essential, typically supported by a degree in IT or a related field. Familiarity with VoIP platforms (like Cisco, Avaya, or Asterisk), SIP protocols, and certifications such as CCNA: Collaboration or CompTIA Network+ is highly valuable. Strong problem-solving ability, communication skills, and attention to detail help professionals excel in supporting users and resolving issues. These skills ensure reliable, high-quality voice communications and effective support for business-critical systems.

What are some typical challenges faced by professionals in VoIP roles, and how can they be addressed?

Professionals in VoIP roles often encounter challenges such as network congestion, latency, or compatibility issues between different hardware and software platforms. These can be addressed by thorough network monitoring, staying updated on the latest firmware or software patches, and implementing robust Quality of Service (QoS) protocols. Regular communication with IT, network, and end-user teams is crucial to identifying and resolving issues quickly. Continual learning and proactive troubleshooting help VoIP specialists maintain high call quality and system reliability in dynamic business environments.

What are popular job titles related to Voip jobs in Rochester, NY?

For Voip jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Voip jobs in Rochester, NY look for?

The top searched job categories for Voip jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Voip jobs?

Cities near Rochester, NY with the most Voip job openings:

Voip jobs near you
Infographic showing various Voip job openings in Rochester, NY as of August 2026, with employment types broken down into 76% Full Time, and 24% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $62,477 per year, or $30 per hour.

NETWORK ENGINEER

REDCOM Laboratories, Inc.

Victor, NY

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Job Title:
Network Engineer
Location:
Hybrid Role (Typically 1-3 days in office weekly)
About REDCOM Laboratories:
REDCOM Laboratories is a leader in the design and manufacture of advanced communications solutions for mission-critical applications. We deliver secure, reliable, and innovative products to customers in defense, public safety, and commercial sectors. Our work centers on real-time voice, video, chat, and related systems that must perform under demanding conditions.
Position Overview:
We are seeking a Network / Software Networking Engineer to join our team. This role focuses on secure IP networking, real-time communication systems, and software-centric network design and integration. You will help define, design, implement, and validate networking aspects of our products and solutions, working closely with software, systems, and hardware teams.
Knowledge of real-time communication system design, secure IP networking, and Modular Open Systems Architecture (MOSA) principles is highly desirable.
What a Network Engineer Does at REDCOM Laboratories:
  • Gather and analyze requirements from internal and external stakeholders (including standards documents) and translate them into clear, actionable engineering specifications for networking and software components.
  • Design, document, and help implement network architectures and interfaces that support secure, reliable real-time communications (voice, video, chat, etc.).
  • Collaborate on system-level design that integrates software, network interfaces, and related components.
  • Contribute to networking aspects of product development, including configuration, testing, troubleshooting, and validation of IP-based and related protocols.
  • Support interoperability, integration, and performance work involving secure networking.
  • Participate in documentation, reviews, and continuous improvement of engineering processes.
  • Work in a collaborative, cross-functional environment on products used in defense, public safety, and commercial settings.
Required Qualifications:
  • Bachelor’s degree in Software Engineering, Computer Science, Computer Engineering, or a closely related field (Master’s a plus but not required).
  • 0–5 years of relevant experience (including internships, co-ops, academic projects, or early-career roles) in software development, networking, or related systems work.
  • Solid foundation in IP networking concepts and protocols.
  • Familiarity with software design principles and the ability to work with or contribute to software-based systems.
  • Strong analytical, problem-solving, and documentation skills.
  • Ability to work effectively in a hybrid team environment and communicate clearly with technical and non-technical stakeholders.
Preferred Qualifications:
  • Experience or coursework involving real-time communication systems, VoIP/SIP, secure networking, or related protocols.
  • Exposure to network troubleshooting tools (e.g., Wireshark), Linux/Unix environments, or scripting.
  • Interest in or knowledge of Modular Open Systems Architecture (MOSA) or open systems approaches.
  • Experience with software development practices (version control, testing, Agile/Scrum, etc.).
  • Understanding of UX considerations in networked or communications products is a plus.
SPECIAL WORKING CONDITIONS:
  • Hybrid work environment (work-at-home and in-office)
  • This position may require occasional extended work hours to meet project/customer goals and minimal travel (under 15%)
PHYSICAL REQUIREMENTS:
  • The employee must be able to work on a computer workstation for extended periods of time requiring the ability to hear, have visual acuity, and have manual dexterity. This position is an office-based position with limited travel and lifting requirements that would be rare to the role.
ORGANIZATIONAL CONTEXT:
  • No direct reports however this position will have broad authority to collaborate with people working on project deadlines and deliverables.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change based on business needs.
ABOUT REDCOM LABORATORIES, INC.:
REDCOM Laboratories, Inc. is a private woman-owned small business based in Victor, New York. Since 1978, REDCOM has been developing and manufacturing the world’s most reliable communications systems for all branches of the U.S. military, our NATO allies, government agencies, emergency responders, service providers, and enterprises.
REDCOM was awarded a Top Workplaces award three years in a row by The Democrat and Chronicle. This dedication is based solely on employee feedback gathered through an anonymous survey that uniquely measured 15 drivers of engaged cultures. These drivers are critical to the success of any organization: including alignment, execution, and connection, just to name a few.
REDCOM allocates substantial resources to research and development. In fact, the name REDCOM is an acronym that stands for Research, Engineering, and Development in Communications.
What really makes REDCOM stand out from most other companies is our family-oriented culture. We encourage our employees to innovate and empower them to work autonomously. This enables REDCOM to not just respond to customer requirements but to generate truly innovative solutions. We understand and anticipate user needs and develop solutions to meet them. We love solving problems that other companies can’t — or won’t — tackle.
The wage range for this role considers the range of qualifications that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each position.
Network Engineer Hiring Range: $85,500 - $112,500 annually
Why do you want to work at REDCOM:
We have an incredible benefits package including:
  • 3 weeks of paid vacation per year, plus a generous sick time policy
  • Generous rollover policy
  • 10 paid holidays per year
  • Generous medical insurance
  • Dental and vision coverage
  • 401(k) plan with a match
  • Learning amp; development is strongly encouraged
  • Remote friendly work environment
  • Beautiful campus and generous office space
  • On-site workout facility
  • Tuition Assistance Program

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