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Voip Jobs in Rochester, NY (NOW HIRING)

... VLANs, VOIP, MPLS, ATM, Frame Relay, Cisco,IOS Qualifications Special Requirements/ Certifications: Working knowledge of voice switches & translations (ie, DMS, Sonus, 5E, Genband, Plexus, SCP ...

Troubleshoot Wi-Fi and VoIP related issues. New installation setup - data and/or voice. Resolve customer complaints of any type. Ability to navigate a number of systems for outside plant, customer ...

Carrier Voice Engineer

Victor, NY · On-site

$75K - $95K/yr

This role requires deep expertise in VoIP, SIP, TDM, SBC platforms, voice security, fraud mitigation, AI-enabled analytics, software systems, databases, and Tier III operational support. The ideal ...

Specifically, you will be designing and implementing applications used for secure real-time communications (including Voice over IP (VoIP) and Radio over IP (RoIP)) within committed timelines. You ...

Specifically, you will be designing and implementing applications used for secure real-time communications (including Voice over IP (VoIP) and Radio over IP (RoIP)) within committed timelines. You ...

Voip information

See Rochester, NY salary details

$14

$30

$47

How much do voip jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for voip in Rochester, NY is $30.04, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $38.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Voip position, and why are they important?

To thrive in a VoIP (Voice over Internet Protocol) role, solid knowledge of IP networking, telephony systems, and troubleshooting skills are essential, typically supported by a degree in IT or a related field. Familiarity with VoIP platforms (like Cisco, Avaya, or Asterisk), SIP protocols, and certifications such as CCNA: Collaboration or CompTIA Network+ is highly valuable. Strong problem-solving ability, communication skills, and attention to detail help professionals excel in supporting users and resolving issues. These skills ensure reliable, high-quality voice communications and effective support for business-critical systems.

What is a VoIP job?

A VoIP (Voice over Internet Protocol) job involves working with internet-based telecommunication systems to enable voice and multimedia communication over networks. Professionals in this field may configure, maintain, and troubleshoot VoIP solutions for businesses, often working with software like PBX systems, SIP protocols, and cloud-based communication platforms. Roles can range from VoIP engineers and administrators to technical support specialists, depending on the organization’s needs.

What are some typical challenges faced by professionals in VoIP roles, and how can they be addressed?

Professionals in VoIP roles often encounter challenges such as network congestion, latency, or compatibility issues between different hardware and software platforms. These can be addressed by thorough network monitoring, staying updated on the latest firmware or software patches, and implementing robust Quality of Service (QoS) protocols. Regular communication with IT, network, and end-user teams is crucial to identifying and resolving issues quickly. Continual learning and proactive troubleshooting help VoIP specialists maintain high call quality and system reliability in dynamic business environments.

What are popular job titles related to Voip jobs in Rochester, NY? For Voip jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Voip jobs in Rochester, NY look for? The top searched job categories for Voip jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Voip jobs? Cities near Rochester, NY with the most Voip job openings:
Infographic showing various Voip job openings in Rochester, NY as of July 2026, with employment types broken down into 73% Full Time, 9% Part Time, and 18% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $62,477 per year, or $30 per hour.

Telecommunications Specialist - VoIP Support Technician

Just Solutions, Inc.

Fairport, NY • On-site

$30 - $40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Job description

Just Solutions, Inc. is hiring a full-time Telecommunications Specialist - VoIP Support Technician based in Fairport, NY, serving clients from Utica to Buffalo. If you have experience in the IT industry and a passion for delivering reliable communication solutions, we want to hear from you. Apply today and take the next step in your career!
PAY: $30-$40 per hour, plus overtime opportunities
BENEFITS:
  • Health, dental, and vision insurance
  • HSA/FSA
  • Life insurance
  • Short- and long-term disability
  • Bonus structure
  • PTO
  • 401(k) with company match
  • Growth opportunities
  • Company vehicle
  • Uniforms
  • Fun company parties

WHAT YOUR DAY IS LIKE
The position is full-time, Monday to Friday, 8 AM to 5 PM, with opportunities for overtime.
As our Telecommunications Specialist - VoIP Support Technician, you'll install and configure VoIP systems, troubleshoot call quality and connectivity issues, and manage SIP-related concerns. You'll provision users and routing features, collaborate with network teams, and provide technical support to end users. You'll also maintain documentation and assist with system upgrades, ensuring smooth, reliable communication for our clients.
WHO ARE WE?
Just Solutions, Inc. is more than an IT company; we are a full-service networking and cabling provider. With over 25 years of experience, we handle installations, repairs, and maintenance for our clients. We're currently thriving in the networking and fiber installation sector, making it an ideal time to join our team if you're eager to solve complex tech challenges. We'd love to hear from you!
WHAT'S NEEDED FROM A TELECOMMUNICATIONS SPECIALIST - VOIP SUPPORT TECHNICIAN?
We're looking for someone who can work full-time while meeting the following qualifications:
  • Own a vehicle capable of transporting ladders and tools

Having your own tools and the ability to lift up to 100 lbs is a plus.
Don't miss this opportunity to join a team that values your expertise and supports your growth. Our initial application process is fast, simple, and mobile-friendly, so you can apply anytime, anywhere. Apply now and become an essential part of delivering cutting-edge communication solutions!
Must have the ability to pass a background check