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Voip Contract Jobs in Springfield, MA (NOW HIRING)

Genesys Cloud Architect

Hartford, CT · On-site

$65.50 - $83.50/hr

Hartford, CT Long Term Contract Genesys Cloud Architect Responsible for designing, implementing ... Genesys Cloud CX, Architect flows, APIs & integrations, SIP/VoIP, omnichannel routing, WEM (WFM/QM ...

Contract to FTE Hire Opportunity Location: Hybrid - Hartford, CT Area (Preferred) Pay Rate Range ... VoIP, etc.). - Ability to interpret and correlate data across multiple tools and data sources.

Voip Contract information

See Springfield, MA salary details

$14

$30

$47

How much do voip contract jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for voip contract in Springfield, MA is $30.34, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $39.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the VoIP Contract position, and why are they important?

To thrive as a VoIP Contract professional, you need expertise in Voice over Internet Protocol (VoIP) technologies, network infrastructure, and troubleshooting, usually supported by experience in IT or telecommunications. Familiarity with systems like Cisco, Avaya, or Asterisk, along with certifications such as CCNA or CompTIA Network+, is highly valued. Strong problem-solving skills, communication abilities, and adaptability set top candidates apart when managing client expectations and technical challenges. These skills and qualifications are essential to ensure reliable, high-quality voice communications and successful project delivery in dynamic environments.

What is a VoIP Contract?

A VoIP Contract job involves working on a temporary or project-based basis to design, implement, maintain, or troubleshoot Voice over IP (VoIP) systems. Professionals in this role may configure VoIP infrastructure, ensure network security, and optimize call quality. These contracts can vary in length and may be offered by companies transitioning to VoIP or maintaining existing systems. Strong networking knowledge, experience with VoIP protocols (SIP, RTP), and familiarity with platforms like Asterisk or Cisco are often required.

What does a typical day look like for someone in a VoIP Contract role?

In a VoIP Contract position, your day may include deploying and configuring VoIP systems, troubleshooting call quality issues, and working with clients or internal IT teams to implement new features. You'll often need to respond to user support tickets, perform routine maintenance, and ensure the security and stability of the voice network. Collaboration with network engineers, vendors, and end-users is frequent, allowing you to both resolve immediate issues and contribute to larger communication projects. The dynamic nature of contract work can also mean exposure to a variety of business environments and technical challenges, helping you grow your expertise.

What are the most commonly searched types of Voip jobs in Springfield, MA? The most popular types of Voip jobs in Springfield, MA are:
What job categories do people searching Voip Contract jobs in Springfield, MA look for? The top searched job categories for Voip Contract jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Voip Contract jobs? Cities near Springfield, MA with the most Voip Contract job openings:

Genesys Cloud Architect

Transcend Softech LLC

Hartford, CT • On-site

$65.50 - $83.50/hr

Contractor

Re-posted 6 days ago


Job description

Position: Genesys Cloud Architect

Location: Hartford, CT

Long Term Contract

Genesys Cloud Architect

Responsible for designing, implementing, and optimizing Genesys Cloud CX contact center solutions.

Leads architecture for omnichannel routing (voice, chat, email, messaging), IVR/ACD flows, integrations, and security.

Works closely with business and technical teams to deliver scalable, reliable, and compliant cloud contact center platforms.

Key Skills:

Genesys Cloud CX, Architect flows, APIs & integrations, SIP/VoIP, omnichannel routing, WEM (WFM/QM), cloud security.

 

Responsibilities

Solution architecture and technical design of the CX transformation on Genesys Cloud. Leads IVR modernization, contact flow design, routing strategy, and integration patterns in alignment with business and CX KPIs. Ensures scalability, security, and platform best practices across voice and digital channels. Provides technical oversight during build, testing, and deployment phases.

Indicative Skills

Genesys Cloud, IVR, routing, and digital channels. Contact center architecture, cloud telephony, and CX analytics. Experience integrating Genesys with CRM and backend systems using APIs. Exposure to AI enabled CX features such as bots and agent assist.