2

Remote Voip Jobs in Springfield, MA (NOW HIRING)

Remote Voip information

See Springfield, MA salary details

$14

$30

$47

How much do remote voip jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote voip in Springfield, MA is $30.34, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $39.28 per hour, depending on experience, location, and employer.

What is a Remote VoIP job?

A Remote VoIP job involves managing, configuring, and troubleshooting Voice over Internet Protocol (VoIP) systems from a remote location. Responsibilities may include setting up VoIP networks, ensuring call quality, maintaining security, and providing technical support. Common roles in this field include VoIP engineers, support specialists, and network administrators. These jobs require knowledge of VoIP protocols, networking, and communication technologies.

What are the key skills and qualifications needed to thrive in the Remote Voip position, and why are they important?

To thrive as a Remote VoIP specialist, you need a strong understanding of networking fundamentals, VoIP protocols (such as SIP and RTP), and experience with configuring and managing VoIP systems. Familiarity with tools like Asterisk, Cisco Unified Communications, or 3CX, and certifications such as CCNA Voice or CompTIA Network+ are often preferred. Strong problem-solving skills, attention to detail, and the ability to communicate clearly with both technical and non-technical stakeholders are key soft skills. These qualifications are essential for ensuring reliable communication systems and efficiently resolving technical issues in a remote work environment.

What does a typical workday look like for someone in a Remote VoIP position?

A typical workday for a Remote VoIP professional often involves monitoring system performance, troubleshooting connectivity or quality issues, and deploying updates or new configurations to maintain optimal communication functionality. You may collaborate with IT teams, network engineers, or end users to address support tickets, perform diagnostics, and assist with onboarding new devices or users. Regular documentation and reporting on system health are also common, along with proactive efforts to identify and prevent potential disruptions. While most work is performed independently, effective communication with remote teams is essential for coordinating solutions and maintaining service reliability.
What are popular job titles related to Remote Voip jobs in Springfield, MA? For Remote Voip jobs in Springfield, MA, the most frequently searched job titles are:
What cities near Springfield, MA are hiring for Remote Voip jobs? Cities near Springfield, MA with the most Remote Voip job openings:
MSP Systems Engineer

MSP Systems Engineer

Top Prospect Group

East Hartford, CT • On-site, Remote

Other

Posted 8 days ago


Job description

Are you a senior IT pro who thrives on solving complex technical challenges and leading high-impact projects? Join our team as a Tier 3 Engineer and take ownership of advanced infrastructure, cloud migrations, and mentoring opportunities.

FT, Direct Hire

Remote-Hybrid to start (2days on site to start then fully remote)

$84-94K

Infrastructure, Systems, Networking, Windows, Office 365, Active Directory, VMWare, firewalls, switches, routers. security, VLAN

Tier 3 In-House Engineer / Project Engineer

We are looking for a senior-level engineer to join our team and take on a mix of advanced support, project leadership, and mentorship responsibilities. This role is ideal for someone who thrives on solving complex technical problems, enjoys working across both cloud and on-premises environments, and wants to play a key role in shaping IT infrastructure and security strategies.

What You’ll Do

  • Be the final escalation point for technical issues and provide expert-level troubleshooting.
  • Lead cloud migration projects (on-prem to cloud, tenant-to-tenant, cross-platform).
  • Manage and secure Microsoft 365 and on-premises server environments.
  • Oversee network infrastructure including firewalls, switches, and wireless access points.
  • Design and deploy security solutions such as MFA.
  • Document processes, deliver training, and mentor junior team members.
  • Respond to high-priority incidents and support after-hours on a rotating basis.

What We’re Looking For

  • 5+ years of experience in a senior technical role.
  • Strong expertise with Microsoft 365, Windows Server, Hyper-V/VMware, and network infrastructure.
  • Familiarity with security tools (MDR, EDR, antivirus) and VoIP systems.
  • Industry certifications (Microsoft 365, Windows Server, Security+, SonicWall, etc.).
  • Excellent communication, documentation, and mentoring skills.

This is a great opportunity for someone who wants to take ownership of challenging projects, work closely with clients and internal teams, and help drive IT excellence.