Conversation Designer II
Arlington, TX · On-site
Understanding and experience with design technologies and platforms such as Voiceflow, IBM Watson, Genesys, etc. * Experience in AI, chatbot/IVR strategy, conversation design, and optimization
Conversation Designer II
Arlington, TX · On-site
Understanding and experience with design technologies and platforms such as Voiceflow, IBM Watson, Genesys, etc. * Experience in AI, chatbot/IVR strategy, conversation design, and optimization
Understanding and experience with design technologies and platforms such as Voiceflow, IBM Watson, Genesys, etc. * Experience in AI, chatbot/IVR strategy, conversation design, and optimization
Understanding and experience with design technologies and platforms such as Voiceflow, IBM Watson, Genesys, etc. * Experience in AI, chatbot/IVR strategy, conversation design, and optimization
Voiceflow information
Is Voiceflow legit?
Voiceflow is a legitimate platform used for designing and building voice apps and chatbots, often employed by professionals in UX design and development. It is widely recognized in the industry for its user-friendly interface and integration capabilities, making it a credible tool for voice project development.
What is the easiest AI job to get?
Entry-level AI-related jobs such as data labeling, basic machine learning support roles, or AI customer support are generally the easiest to obtain, often requiring minimal experience and foundational skills in programming or data analysis. These roles typically involve simple tasks and may require familiarity with AI tools or platforms like Voiceflow, along with a willingness to learn on the job.
Is Voiceflow paid?
Voiceflow is a platform used to design and build voice apps and chatbots; it offers both free and paid plans. The paid plans provide additional features and capabilities suitable for professional or enterprise use. Job roles related to Voiceflow may involve using these plans depending on project requirements.
How does Voiceflow work?
Voiceflow is a platform that allows users to design, prototype, and build voice apps and chatbots through a visual interface. It enables collaboration and integrates with voice assistants like Alexa and Google Assistant, often requiring knowledge of conversational design and API integrations. Users can create interactive voice experiences without extensive coding knowledge.
What are Voiceflow developers?
Voiceflow developers are professionals who design, build, and optimize conversational experiences using the Voiceflow platform. They create voice and chat applications, such as Alexa Skills or Google Assistant Actions, by leveraging Voiceflow’s visual interface and logic tools. These developers may work on prototyping, testing, and deploying conversational AI projects for businesses or personal use. Their expertise combines UX design, conversational logic, and platform-specific integrations to deliver engaging user experiences.
What is the difference between Voiceflow vs Chatbot Developer?
| Feature | Voiceflow | Chatbot Developer |
|---|---|---|
| Primary Focus | Designing voice and conversational experiences for voice assistants and smart devices | Creating text-based chatbots for websites, messaging apps, and customer service |
| Required Skills | Voice UI design, flow creation, API integrations, basic programming | Scripting, NLP, API integration, UI/UX for chat interfaces |
| Tools & Platforms | Voiceflow platform, voice assistant SDKs | Dialogflow, Microsoft Bot Framework, ManyChat, or custom coding |
| Work Environment | Designing in visual flow builders, often collaborative | Coding, testing, and deploying chatbots across platforms |
Voiceflow and Chatbot Developers both create conversational experiences but focus on different mediums. Voiceflow specializes in voice assistant design, while Chatbot Developers focus on text-based chatbots. Skills and tools overlap but are tailored to their respective platforms, making each role unique in the conversational AI industry.
What are some typical challenges faced by Voiceflow designers when creating conversational AI experiences, and how can they be addressed?
Voiceflow designers often encounter challenges such as ensuring natural-sounding dialogue, managing complex conversation flows, and aligning user intents with system responses. Balancing user expectations with technical limitations requires close collaboration with developers and UX researchers. To address these challenges, designers typically prototype and test iteratively, gather user feedback, and leverage built-in Voiceflow features like variables and conditional logic to refine conversations. Regular communication with cross-functional teams helps ensure the final product is both engaging and effective.
What are the key skills and qualifications needed to thrive as a Voiceflow Designer, and why are they important?
To thrive as a Voiceflow Designer, you need a strong understanding of conversational design principles, user experience (UX), and proficiency in building voice or chatbot applications. Familiarity with the Voiceflow platform, prototyping tools, and integration with APIs or NLP services like Dialogflow is typically required. Creative problem-solving, attention to detail, and effective communication are vital soft skills for designing intuitive and engaging conversational experiences. These skills ensure you can create user-friendly, functional voice apps that meet both business needs and user expectations.
What is a $900000 AI job?
A $900,000 AI job typically refers to a high-paying position in artificial intelligence, such as senior machine learning engineer, AI research director, or data science executive. These roles often require advanced skills in programming, data analysis, and AI frameworks, and may involve leadership responsibilities or specialized expertise. Compensation at this level reflects significant experience and impact within the field.
What can you do with Voiceflow?
A Voiceflow job involves designing, building, and testing voice and chat applications using the Voiceflow platform. It requires skills in conversational design, scripting, and understanding of voice assistant environments like Alexa or Google Assistant. The role often involves collaboration with developers and product teams to create user-friendly voice experiences.
What are popular job titles related to Voiceflow jobs in Texas? For Voiceflow jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Voiceflow jobs in Texas look for? The top searched job categories for Voiceflow jobs in Texas are:
What cities in Texas are hiring for Voiceflow jobs? Cities in Texas with the most Voiceflow job openings:
GM Financial rating
7.9
Based on 41 frontline employees who took The Breakroom Quiz
76th of 171 rated vehicle equipment hire
Job description
Why GM Financial Technology
Innovation isn't just a talking point at GM Financial, it's how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We're committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.
Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.
Responsibilities
About the role:
As a Conversation Designer II, you will shape engaging experiences for AI-driven Chatbots and IVR systems. You'll design intuitive dialog flows, validate functionality, and optimize language to ensure seamless interactions utilizing best practices in user-centered design. This role involves leading projects with Product Owners, collaborating with designers, researchers, developers, and business stakeholders to craft voice and messaging strategies. Ideal candidates bring expertise in voice interaction, information design, analytics, and user research, along with a passion for creating meaningful and impactful customer experiences.
In this role you will:
- Own and continuously improve the overall chatbot/IVR design and user experience, using a variety of metrics and data-driven insights
- Participate across all product phases: discovery, delivery, and iteration\
- Lead collaborative design reviews with the product team to ensure user-centric solutions.
- Delivers in a fast-paced, collaborative agile environment
- Practices holistic experience design
- Gathers a deep understanding of product business requirements, customer behavior, and technical limitations
- Present and advocate for user-centered design and effectively articulate design decisions
Qualifications
What makes you an ideal candidate?
- Understanding and experience with design technologies and platforms such as Voiceflow, IBM Watson, Genesys, etc.
- Experience in AI, chatbot/IVR strategy, conversation design, and optimization
- Knowledge of Natural Language Processing and Prompt Engineering
- Familiar with Agile principles and able to work effectively with cross-functional teams.
- Exceptional UX writing for messaging and voice, with ability to adapt tone and style for conversational interfaces verses traditional marketing
- Adaptability to accommodate constantly changing priorities
- Self-motivated, positive attitude, quick to learn and a growth-oriented mindset
- Strong interpersonal skills for effective collaboration and communicating technical requirements and solutions to a variety of audiences
- Contact center and/or customer service experience a plus
- Bilingual a plus (English + Spanish)
Experience
- 3-5 years of experience designing and writing natural dialog flows for AI, machine learning, or chatbot tools required
- High School Diploma or equivalent required
- Bachelor's Degree in related field or equivalent work experience required
Licenses and Certifications
- Certification in conversation design or UX design preferred
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive pay and bonus eligibility.
Work Life Balance: Hybrid work environment, 2-days a week in Arlington, TX or Las Colinas, TX office.
NOTE: We are unable to consider candidates who require visa sponsorship for this position.
This position is not open to agency submissions
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What GM Financial employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About GM Financial
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
5,001 - 10,000 Employees
Headquarters location
Fort Worth, TX, US
Year founded
1992