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Voice Recording Jobs in Iowa (NOW HIRING)

Genpact

Associate - Customer Care - Voice 5A

Guss, IA · Remote

$14.50 - $20/hr

Maintain documentation and update customer records accurately in the CRM or relevant databases ... Support, Voice-User Interface Language English Language Proficiency - Upper Intermediate - B2 ...

Genpact

Associate - Customer Care - Non - Voice 5A

Guss, IA · Remote

$14.50 - $20/hr

Maintain documentation and update customer records accurately in the CRM or relevant databases ... Voice Remote Type - Remote Work Shift - Any (United States of America) The approximate annual base ...

Genpact

Sr. Associate - Customer Care - Non - Voice 5B

Guss, IA · Remote

$19.25 - $26.25/hr

... detailed records of customer interactions using CRM tools (e.g., Zendesk, Freshdesk, Salesforce ... Voice Remote Type - Remote Work Shift - Any (United States of America) The approximate annual base ...

Adecco

Field Account Manager

Des Moines, IA

$56K - $79K/yr

... voice, and cloud solutions to power their operations. You will focus on nurturing long-term ... A proven track record of meeting or exceeding expansion (upsell) and retention targets within the ...

Adecco

Field Account Manager 1

Des Moines, IA

$54K - $75K/yr

... voice, and cloud solutions to power their operations. You will focus on nurturing long-term ... A proven track record of meeting or exceeding expansion (upsell) and retention targets within the ...

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Voice Recording information

See Iowa salary details

$4

$45

$72

How much do voice recording jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for voice recording in Iowa is $45.25, according to ZipRecruiter salary data. Most workers in this role earn between $36.83 and $56.44 per hour, depending on experience, location, and employer.

What is voice recording?

Voice recording refers to the process of capturing spoken audio using various devices such as microphones, smartphones, or computers. This audio can be used for different purposes, including creating voiceovers for videos, audiobooks, podcasts, and virtual assistants. Voice recording jobs typically involve reading scripts clearly and accurately, often following specific guidelines for tone, pronunciation, and pacing. Professionals in this field may work in studios or remotely, depending on the project requirements.

What are voice recording jobs?

Acting and recording are the primary jobs in voice recording. During a voiceover, both positions work together to create their part of a production. As an actor or artist, your primary duties involve learning a script and bringing the character to life with your voice. As a recorder or editor, your responsibilities are to record the actor’s voice on an audio track and edit sound bites and outtakes. Both positions involve working in a recording studio, often creating voice overs for television shows and commercials. In some cases, you may also work for motion pictures.

What are the key skills and qualifications needed to thrive as a voice recording specialist?

To thrive as a Voice Recording Specialist, you need excellent vocal control, clear diction, and the ability to interpret scripts, often supported by training in voice acting or audio production. Familiarity with digital audio workstations (DAWs), professional microphones, and audio editing software is typically required. Strong communication, attention to detail, and adaptability make someone stand out in this position. These skills are essential to produce high-quality audio content that meets client specifications and engages audiences.

What are some common challenges faced by voice recording professionals in maintaining vocal health during long recording sessions?

Voice recording professionals often face the challenge of vocal fatigue and strain, especially during extended sessions or when working on demanding scripts. Maintaining proper hydration, practicing vocal warm-ups, and taking regular breaks are crucial for preserving vocal health. Additionally, understanding microphone technique and adjusting delivery based on the recording environment can help minimize the need for retakes, reducing overall strain. Employers may also provide guidance on best practices and encourage a supportive work environment to prioritize voice care.

What is the difference between Voice Recording vs Transcriptionist?

AspectVoice RecordingTranscriptionist
Required CredentialsBasic audio recording skills, sometimes audio editingTyping skills, listening skills, sometimes certification
Work EnvironmentRecording studios, remote setups, on-siteHome office, remote, or client sites
Industry UsageMedia, entertainment, corporate recordingsLegal, medical, business documentation

Voice Recording involves capturing audio content, focusing on the technical aspect of recording sound. Transcriptionists listen to audio recordings and convert them into written text. While both roles require good listening skills, transcriptionists need strong typing abilities and familiarity with transcription software. Understanding these differences helps clarify career paths and job expectations in the audio industry.

More about Voice Recording jobs

What are the most commonly searched types of Voice Recording jobs in Iowa?

The most popular types of Voice Recording jobs in Iowa are:

What are popular job titles related to Voice Recording jobs in Iowa?

For Voice Recording jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Voice Recording jobs in Iowa look for?

The top searched job categories for Voice Recording jobs in Iowa are:

Voice Recording jobs near you
Infographic showing various Voice Recording job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $94,113 per year, or $45.2 per hour.

Associate - Customer Care - Voice 5A

Genpact

Guss, IA • Remote

$14.50 - $20/hr

Full-time

Re-posted 20 days ago

Genpact rating

6.3

Company rating: 6.3 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

185th of 226 rated it services

Job description

Associate - Customer Care - Voice

Ready to turn bold ideas into real-world impact?
At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Customer Interaction:Handle incoming customer queries via phone, email, chat, or social media.Provide accurate and timely information to customers regarding products, services, or policies.Resolve customer complaints efficiently and escalate issues when necessary.Process Adherence:Follow standard operating procedures (SOPs) and company guidelines to ensure consistent service delivery.Maintain documentation and update customer records accurately in the CRM or relevant databases.Issue Resolution:Analyze customer problems and provide appropriate solutions or alternatives.Coordinate with other departments like technical support, billing, or logistics for issue resolution.Quality Assurance:Ensure high-quality customer interactions by adhering to quality standards.Participate in training sessions and continuously improve knowledge of products and processes.Data Management:Accurately enter and maintain customer data.Prepare reports on customer feedback, issues, and service efficiency.Customer Retention:Identify opportunities to upsell or cross-sell products or services.Foster positive relationships with customers to enhance customer loyalty.Feedback and Improvement:Gather customer feedback and relay it to relevant teams for product or process improvement.Suggest improvements in customer service processes based on customer interactions.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Customer Experience Certification (COPC) - COPC Inc.COPC Inc., Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources

Required Skills

Account Maintenance, Banking Capital Markets, Customer Care, Customer Experience (CX), Customer Service, Fraud Detection, Fraud Disputes, Online Customer Support, Online Transaction Processing (OLTP), Sales Support, Speech Analytics, Technical Support, Third Level Support, Virtual Administrative Support, Voice-User Interface

Language

English

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Voice

Remote Type -

Remote

Work Shift -

Rotating (United States of America)

The approximate annual base compensation range for this position is:

31,200 to 39,000 USD
"Los Angeles California-based candidates are not eligible for this role"

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.

Why join Genpact?
Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
Make an impact - Help global enterprises solve business challenges that matter
Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

What Genpact employees say

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Benefits

Hours and flexibility

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About Genpact

Sourced by ZipRecruiter

Genpact is a global Professional Services firm delivering the outcomes that transform our Clients' Businesses and shape their future. We're guided by our real world experience Redesigning and Running thousands of processes for hundreds of Global Companies. Our Clients including many in the Global Fortune 500 partner with us for our unique ability to combine deep industry and functional expertise, Leading talent, and Proven Methodologies to drive Collaborative Innovation that turns insights into action and delivers outcomes at scale. We create lasting competitive advantages for our Clients and their Customers, running digitally enabled operations and applying our Data Tech AI services to design, Build, and Transform their businesses. And we do it all with purpose. From New York to New Delhi and more than 30 countries in between, our 115,000+ team is passionate in its relentless pursuit of a world that works better for people.

Industry

It services

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1997

Social media

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