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Voice Noc Engineer Jobs (NOW HIRING)

Aptino

NOC Engineer

Austin, TX · On-site

NOC Engineer Role: NOC Engineer Location: Louisville, KY OR Austin, TX -- Onsite Duration: 12 ... broadband, access/core networks, Wi-Fi, voice, video, mobile, and enterprise services

New

Austin1 LLC

NOC Engineer

Austin, TX · On-site

NOC Engineer Location: Austin, TX or Louisville, KY Duration: Long Term * The NOC Engineer is ... Perform initial triage and impact assessment for network, broadband, access, core, voice, video ...

New

Talanto

The NOC Engineer I - Outage Management provides comprehensive support across the Core and Access ... Coordinates network outages with Voice, Video, IP, Transport, OSP, and Local Operations teams to ...

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Voice Noc Engineer information

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How much do voice noc engineer jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for voice noc engineer in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.

What is the difference between Voice Noc Engineer vs Network Operations Center (NOC) Technician?

AspectVoice NOC EngineerNOC Technician
CertificationsCCNA, CCNP, Voice certificationsCCNA, Network+
Work EnvironmentMonitoring and managing voice communication networksMonitoring various network systems, including voice and data
ResponsibilitiesEnsuring voice call quality, troubleshooting VoIP issuesMonitoring overall network health, incident response

While both roles involve network monitoring, a Voice NOC Engineer specializes in voice communication systems like VoIP, focusing on call quality and voice-specific issues. A NOC Technician handles broader network infrastructure, including voice and data, with a wider scope of network management.

What cities are hiring for Voice Noc Engineer jobs?

Cities with the most Voice Noc Engineer job openings:

What states have the most Voice Noc Engineer jobs?

States with the most job openings for Voice Noc Engineer jobs include:

What are popular job titles related to Voice Noc Engineer jobs?

For Voice Noc Engineer jobs, the most frequently searched job titles are:

Infographic showing various Voice Noc Engineer job openings in the United States as of September 2026, with employment types broken down into 100% Contract. Highlights an 100% In-person job distribution, with an average salary of $100,198 per year, or $48.2 per hour.

NOC Engineer

Austin, TX • On-site

Aptino
IT Services • 51 - 200 employees
Learn more about Aptinoexternal

Other

Posted 2 days ago

New

Job description

Role : NOC Engineer

Role: NOC Engineer
Location: Louisville, KY OR Austin, TX — Onsite
Duration:12 months

Role Overview:

We are seeking a NOC Engineer to support a 24x7 Network Operations Center responsible for monitoring network and service environments, identifying incidents, performing initial troubleshooting, and coordinating timely restoration. The engineer will help maintain network availability, meet SLAs, and ensure effective communication and escalation during critical incidents.

Key Responsibilities:
  • Monitor network, infrastructure, applications, and service platforms for alarms, alerts, outages, and performance issues.
  • Analyze and correlate events to determine severity, impact, and priority of incidents.
  • Perform initial troubleshooting across routing, switching, broadband, access/core networks, Wi-Fi, voice, video, mobile, and enterprise services.
  • Troubleshoot telecom/cable technologies including CMTS, HFC, and DOCSIS environments.
  • Create and maintain accurate incident/service tickets, documenting troubleshooting steps, impact, actions, and resolution status.
  • Manage P1/P2 incidents, including initiating conference bridges, coordinating technical teams, tracking restoration, and communicating progress.
  • Escalate issues appropriately to network engineering, field operations, vendors, application teams, and leadership.
  • Follow established SOPs, runbooks, operational procedures, change-management processes, and ITIL practices.
  • Ensure incidents are acknowledged, escalated, updated, and closed within defined SLA requirements.
  • Support root cause analysis (RCA), post-incident reviews, and corrective/continuous improvement activities.
  • Maintain clear communication during major incidents, shift handoffs, and operational updates.
  • Prepare operational reports and provide visibility into network health, incidents, recurring issues, and service performance.
Required Skills:
  • Hands-on NOC / Network Operations experience.
  • Strong troubleshooting knowledge of TCP/IP, routing, switching, and network connectivity.
  • Experience with network monitoring, alarm/event management, and incident ticketing systems.
  • Understanding of broadband, cable, HFC, DOCSIS, CMTS, Wi-Fi, voice, and enterprise networks.
  • Experience handling P1/P2 incidents and escalations.
  • Knowledge of ITIL, incident management, SLA management, and operational procedures.
  • Strong documentation, communication, and problem-solving skills.
  • Ability to work effectively in a 24x7 NOC/shift environment.
 
 

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