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Voice Customer Service Representative Jobs (NOW HIRING)

Midway Plumbing

Customer Service Representative

Abilene, TX · On-site

$13.75 - $18.50/hr

Midway Plumbing is looking for a Customer Service Representative (CSR) to be the voice of our company. If you're organized, friendly, and thrive in a fast-paced environment, this is a great ...

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Domino's

Customer Service Rep.

Tomah, WI · On-site

$15 - $20.25/hr

Our Customer Service Representatives are high energy candidates who love people, have a friendly voice, and are motivated! They bring smiles, laughter, and love to our customers and represent a ...

Sila

Customer Service Representative

Norfolk, VA

$18 - $20/hr

When customers call us, you're the first voice they hear and a key part of the customer experience. We're looking for a Customer Service Representative who can handle a fast-paced environment ...

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All JobsVoice Customer Service Representative Jobs

Voice Customer Service Representative information

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$9

$18

$26

How much do voice customer service representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for voice customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How do I become a virtual chat agent?

To become a virtual chat agent, you typically need strong communication skills, basic computer proficiency, and the ability to handle multiple chats simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer to familiarize new agents with company-specific procedures and software.

What are Voice Customer Service Representatives?

Voice Customer Service Representatives are professionals who handle customer inquiries, complaints, and support requests primarily over the phone. They act as the primary point of contact between a company and its customers, providing information, resolving issues, and ensuring customer satisfaction. These representatives are skilled in communication, problem-solving, and often use specialized software to document interactions and find solutions. Their role is crucial in maintaining a positive relationship between the business and its clients.

What are some common challenges Voice Customer Service Representatives face, and how can they effectively manage them?

Voice Customer Service Representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and resolving issues efficiently within time constraints. To manage these challenges, it's important to develop strong communication and active listening skills, remain patient and empathetic, and be familiar with company policies and resources for quick problem-solving. Many organizations provide training and ongoing support, and teamwork is essential, as representatives often collaborate with supervisors or other departments to resolve complex issues.

What is the difference between Voice Customer Service Representative vs Customer Support Specialist?

AspectVoice Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; certifications vary, often in technical support or communication
Work EnvironmentCall centers, remote work, customer service departmentsCall centers, online chat, email support, remote or on-site
Industry UsageRetail, telecom, banking, healthcareTechnology, software, retail, telecom
Common Search/ComparisonYesNo

The main difference is that Voice Customer Service Representatives primarily handle inbound calls and communicate via voice, focusing on resolving customer issues over the phone. Customer Support Specialists may handle multiple channels like chat or email and often provide more technical or product-specific support. Both roles require strong communication skills and customer service experience, but the Voice Customer Service Representative role emphasizes verbal communication and call handling skills.

What are the key skills and qualifications needed to thrive as a Voice Customer Service Representative, and why are they important?

To thrive as a Voice Customer Service Representative, you need strong verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is highly valuable. Patience, problem-solving, and a positive attitude are essential soft skills that help build rapport with customers and resolve issues efficiently. These competencies ensure excellent customer experiences, high satisfaction rates, and effective handling of diverse inquiries in a fast-paced environment.
More about Voice Customer Service Representative jobs
What cities are hiring for Voice Customer Service Representative jobs? Cities with the most Voice Customer Service Representative job openings:
What states have the most Voice Customer Service Representative jobs? States with the most job openings for Voice Customer Service Representative jobs include:
What job categories do people searching Voice Customer Service Representative jobs look for? The top searched job categories for Voice Customer Service Representative jobs are:
Voice Customer Service Representative jobs near you
Infographic showing various Voice Customer Service Representative job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

JAT Restaurants, LLC - Taco Johns

Colby, KS • On-site

$12 - $14/hr

Part-time

Posted 28 days ago

Job description

Customer Service Representative at Taco John's - $12-$14/hour, Dayside Shifts!

Join Our Restaurant Customer Service Team in Colby, Kansas!

Looking for a part-time job with dayside hours? Taco John's in Colby is hiring Customer Service Representatives for $10-14/hour with amazingly flexible shifts! Work short 3-hour shifts over lunch or choose longer 7-8 hour mid-shifts. We're open 7am-10pm with options throughout the day, but are currently looking for help over the busy lunch hours of !1:00 am - 2:00 pm Monday through Friday.

Why You'll Love Being a Customer Service Representative With Us

As a Customer Service Representative at America's favorite West-Mex® restaurant, you'll be part of the team that serves up our famous Potato Olés® and freshly fried taco shells! Our Restaurant Customer Service team creates amazing experiences for hungry guests while having a blast together.

At Taco John's, our Customer Service Representatives aren't just order-takers - they're the friendly faces that make our restaurant a place customers want to return to again and again. You'll join a workplace where creativity is encouraged, hard work is rewarded, and your voice actually counts!

What You'll Do as a Customer Service Representative

Forget boring routines! As a Customer Service Representative, you'll:

  • Greet customers with energy and enthusiasm
  • Take orders efficiently through both front counter and drive-through
  • Ensure our made-from-scratch menu items meet our high standards
  • Create a fun atmosphere for every guest who visits
  • Master Restaurant Customer Service skills that benefit your future career
  • Work with a team that feels like family
  • Learn food prep and quality standards in a fast-paced environment

What's In It For You?

  • Competitive pay: $12.00-$14.00/hour based on experience and availability
  • Ultra-flexible scheduling that works around school, family, or other jobs
  • Great Food discount during your shifts (yes, that includes Potato Olés®!)
  • Major holidays off (Easter, Thanksgiving & Christmas)
  • Valuable customer service experience
  • Real career advancement - we promote from within!

Ready to Join Our Team?

Apply in 2-3 minutes and hear back from us in 24-48 hours! Don't miss this chance to become a Customer Service Representative at the most exciting Restaurant Customer Service team in Colby, Kansas!

At Taco John's, our Customer Service Representatives build valuable skills while having fun serving the bold flavors our customers crave!


Job Posted by ApplicantPro