ZipRecruiter

Log In

1

Voice Customer Service Representative Jobs (NOW HIRING)

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Taco Johns

Customer Service Representative

New Ulm, MN · On-site

$12 - $15/hr

You'll join a workplace where creativity is encouraged, hard work is rewarded, and your voice actually counts! What You'll Do as a Customer Service Representative Forget boring routines! As a ...

Taco John's

Customer Service Representative

Osseo, MN

$12 - $15/hr

You'll join a workplace where creativity is encouraged, hard work is rewarded, and your voice actually counts! What You'll Do as a Customer Service Representative Forget boring routines! As a ...

Domino's Pizza

Customer Service Rep.

Tomah, WI · On-site

$15 - $20.25/hr

Our Customer Service Representatives are high energy candidates who love people, have a friendly voice, and are motivated! They bring smiles, laughter, and love to our customers and represent a ...

Domino's

Customer Service Rep.

Tomah, WI · On-site

$15 - $20.25/hr

Our Customer Service Representatives are high energy candidates who love people, have a friendly voice, and are motivated! They bring smiles, laughter, and love to our customers and represent a ...

IBEX

Customer Service Representative

$16.50 - $22.25/hr

Responsibilities As a Customer Support Representative, you will be the friendly voice customers ... Account updates and service requests * Troubleshooting customer concerns * Providing clear ...

1840 & Company

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative We are seeking a Customer Service Representative with excellent ... Customer Service - Voice Support * Assist customers with basic product questions, order processes ...

previous page

Showing results 41-60

All JobsVoice Customer Service Representative Jobs

Voice Customer Service Representative information

See salary details

$9

$18

$26

How much do voice customer service representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for voice customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How to get hired for remote voice customer service representative?

To get hired as a remote voice customer service representative, candidates should have strong communication skills, a quiet work environment, and reliable internet. Employers often require previous customer service experience, basic computer proficiency, and may conduct virtual interviews. Certifications like customer service training can also improve chances of employment.

What is a voice customer service representative?

Voice Customer Service Representatives are professionals who handle customer inquiries, complaints, and support requests primarily over the phone. They act as the primary point of contact between a company and its customers, providing information, resolving issues, and ensuring customer satisfaction. These representatives are skilled in communication, problem-solving, and often use specialized software to document interactions and find solutions. Their role is crucial in maintaining a positive relationship between the business and its clients.

What are some common challenges voice customer service representatives face, and how can they effectively manage them?

Voice Customer Service Representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and resolving issues efficiently within time constraints. To manage these challenges, it's important to develop strong communication and active listening skills, remain patient and empathetic, and be familiar with company policies and resources for quick problem-solving. Many organizations provide training and ongoing support, and teamwork is essential, as representatives often collaborate with supervisors or other departments to resolve complex issues.

Is remote voice customer service representative a stressful job?

Remote voice customer service representatives often experience stress due to handling customer complaints, meeting performance metrics, and managing high call volumes. However, stress levels can vary based on individual resilience, training, and support tools like call monitoring and scripting. Proper training and a supportive work environment can help mitigate job-related stress.

What is the difference between Voice Customer Service Representative vs Customer Support Specialist?

AspectVoice Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; certifications vary, often in technical support or communication
Work EnvironmentCall centers, remote work, customer service departmentsCall centers, online chat, email support, remote or on-site
Industry UsageRetail, telecom, banking, healthcareTechnology, software, retail, telecom
Common Search/ComparisonYesNo

The main difference is that Voice Customer Service Representatives primarily handle inbound calls and communicate via voice, focusing on resolving customer issues over the phone. Customer Support Specialists may handle multiple channels like chat or email and often provide more technical or product-specific support. Both roles require strong communication skills and customer service experience, but the Voice Customer Service Representative role emphasizes verbal communication and call handling skills.

What are the key skills and qualifications needed to thrive as a voice customer service representative?

To thrive as a Voice Customer Service Representative, you need strong verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is highly valuable. Patience, problem-solving, and a positive attitude are essential soft skills that help build rapport with customers and resolve issues efficiently. These competencies ensure excellent customer experiences, high satisfaction rates, and effective handling of diverse inquiries in a fast-paced environment.
More about Voice Customer Service Representative jobs
What cities are hiring for Voice Customer Service Representative jobs? Cities with the most Voice Customer Service Representative job openings:
What states have the most Voice Customer Service Representative jobs? States with the most job openings for Voice Customer Service Representative jobs include:
What job categories do people searching Voice Customer Service Representative jobs look for? The top searched job categories for Voice Customer Service Representative jobs are:
Voice Customer Service Representative jobs near you
Infographic showing various Voice Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Standard Heating Cooling and Plumbing

Abilene, TX • On-site

$15.50 - $21/hr

Other

Medical, Dental, Vision, PTO

Re-posted 6 days ago

Job description

Midway Plumbing Customer Service Representative

Midway Plumbing is looking for a Customer Service Representative (CSR) to be the voice of our company. If you're organized, friendly, and thrive in a fast-paced environment, this is a great opportunity to join a team that keeps things moving and customers taken care of quickly. As our CSR, you'll be the first point of contact—helping customers with their plumbing needs, and getting them scheduled fast, and making sure they feel confident they called the right place.

What You'll Do

  • Answer incoming calls and get customers scheduled quickly
  • Assist customers with their plumbing service needs
  • Communicate clearly and professionally with customers and technicians
  • Handle a high call volume while staying organized and efficient
  • Enter and update customer information accurately
  • Prioritize calls, including urgent and emergency requests
  • Deliver a great experience on every call

What We're Looking For

  • Previous CSR or call center experience at an HVAC or plumbing company
  • Strong communication and customer service skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Comfortable following call scripts and processes (ServiceTitan knowledge a plus!)
  • Positive attitude and team-first mindset

What We Offer

  • Competitive hourly pay
  • Consistent schedule
  • Medical, dental, and vision benefits
  • PTO and paid holidays
  • Supportive team environment

Schedule: This is a part-time and in-office position.

Monday- Friday | 9:00 am - 3:00 pm

If you enjoy helping people, staying busy, and making sure customers are taken care of quickly, we'd love to talk.

Apply