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Vms Support Engineer Jobs (NOW HIRING)

CRI

Video Management System Engineer

Alexandria, VA · On-site

We are seeking an experienced Tier 3 Video Management System (VMS) Support Engineer to provide advanced technical support and engineering oversight for our enterprise video surveillance environment.

CRI

Video Management Systems Engineer

Kingstowne, VA · On-site

$80K - $110K/yr

We are seeking an experienced Tier 3 Video Management System (VMS) Support Engineer to provide advanced technical support and engineering oversight for our enterprise video surveillance environment.

CRI

Video Management System Engineer

Alexandria, VA · On-site

We are seeking an experienced Tier 3 Video Management System (VMS) Support Engineerto provide advanced technical support and engineering oversight for our enterprise video surveillance environment.

Leidos

Systems Integration & Support Engineer

Glen Echo, MD · On-site

$57K - $104K/yr

Create, configure, and manage Virtual Machines (VMs) supporting system deployment, testing, and ... Coordinate with software developers, network engineers, system administrators, and other technical ...

Leidos

Systems Integration & Support Engineer

Bethesda, MD · On-site

$57K - $104K/yr

Create, configure, and manage Virtual Machines (VMs) supporting system deployment, testing, and ... Coordinate with software developers, network engineers, system administrators, and other technical ...

Leidos

Systems Integration & Support Engineer

Bethesda, MD · On-site

$57K - $104K/yr

Create, configure, and manage Virtual Machines (VMs) supporting system deployment, testing, and ... Coordinate with software developers, network engineers, system administrators, and other technical ...

Leidos

Systems Integration & Support Engineer

Arlington, VA · On-site

$57K - $104K/yr

Create, configure, and manage Virtual Machines (VMs) supporting system deployment, testing, and ... Coordinate with software developers, network engineers, system administrators, and other technical ...

Leidos

Systems Integration & Support Engineer

Rockville, MD · On-site

$57K - $104K/yr

Create, configure, and manage Virtual Machines (VMs) supporting system deployment, testing, and ... Coordinate with software developers, network engineers, system administrators, and other technical ...

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Vms Support Engineer information

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How much do vms support engineer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for vms support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

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For Vms Support Engineer jobs, the most frequently searched job titles are:

Infographic showing various Vms Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Video Management System Engineer

Alexandria, VA • On-site

CRI
See more jobs at CRIexternal

Full-time

Posted 29 days ago

Job description

At CRI, we are more than a workplace — we are a mission-driven, forward-thinking team shaping the future of secure and efficient operations across government and commercial sectors. As a minority-owned and Woman-Owned Small Business (WOSB) with over 30 years of experience, we specialize in delivering enterprise management systems, integrated physical and cybersecurity solutions and cutting-edge IT services, that elevate performance and ensure compliance. We thrive on innovation, collaboration, and continuous improvement, offering exciting opportunities to develop and deploy transformative technologies that support national and global organizations.

We are seeking an experienced Tier 3 Video Management System (VMS) Support Engineer to provide advanced technical support and engineering oversight for our enterprise video surveillance environment. This role serves as the highest escalation point for complex incidents, major outages, and system performance issues.

The Tier 3 Engineer owns root cause analysis, system optimization, and architectural improvements across distributed VMS infrastructure.


Key Responsibilities

Advanced Technical Support

  • Serve as Tier 3 escalation for complex VMS incidents and major outages
  • Perform deep troubleshooting across application, server, storage, and network layers
  • Conduct root cause analysis (RCA) and document corrective/preventative actions
  • Lead incident bridge calls during critical security-impacting events
  • Administer enterprise VMS platforms such as Genetec Security Center and Surveill
  • Optimize recording policies and profiles, failover configurations, and storage performance
  • Conduct system health audits and capacity planning
  • Troubleshoot Windows Server environments supporting VMS applications
  • Analyze network performance issues (VLANs, multicast, bandwidth constraints)
  • Support storage troubleshooting and performance tuning
  • Support VMS testing integrated with analytics
  • Develop and maintain technical SOPs and user guides
  • Work with Tier 2 engineers
  • Perform software upgrades and patching 


Required Qualifications

  • 4-5+ years supporting enterprise VMS or physical security systems
  • Advanced troubleshooting across IP networking, Windows Server, and storage systems
  • Experience conducting formal root cause analysis
  • Strong understanding of video codecs (H.264, H.265) and system performance tuning
  • Experience supporting distributed or high-availability environments
  • Onsite in Kingstowne, VA


Preferred Qualifications

  • Manufacturer certifications (Genetec, Milestone, Avigilon)
  • Experience in regulated or critical infrastructure environments
  • PowerShell or scripting experience
  • Experience participating in on-call engineering rotations