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Vitally Jobs in Michigan (NOW HIRING)

About the Team As pioneers in the food safety industry, NSF is proud to play a vitally important role in helping food service businesses of all sizes, from local cafes to multinational supermarket ...

As pioneers in the food safety industry, NSF is proud to play a vitally important role in helping food service businesses of all sizes, from local cafes to multinational supermarket brands, stay ...

As pioneers in the food safety industry, NSF is proud to play a vitally important role in helping food service businesses of all sizes, from local cafes to multinational supermarket brands, stay ...

On-site Dearborn, MI Part time R224996 About the unit Non-Invasive Cardiology is a vitally important department to the functioning of the hospital and provides patients with a variety of testing ...

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As pioneers in the food safety industry, NSF is proud to play a vitally important role in helping food service businesses of all sizes, from local cafes to multinational supermarket brands, stay ...

About the Team As pioneers in the food safety industry, NSF is proud to play a vitally important role in helping food service businesses of all sizes, from local cafes to multinational supermarket ...

About the unit Non-Invasive Cardiology is a vitally important department to the functioning of the hospital and provides patients with a variety of testing options to help diagnose and treat ...

New

Showing results 21-29

Vitally information

What is a vitally?

Vitally jobs typically refer to roles at Vitally, a customer success platform company that helps SaaS businesses manage and optimize their customer relationships. Positions at Vitally can include roles in customer success, sales, engineering, product management, and marketing. Employees at Vitally work on building and supporting tools that enable other companies to improve retention, expansion, and overall customer experience. The company is known for its collaborative culture, remote work options, and focus on innovation in customer success technology.

What are the key skills and qualifications needed to thrive as a Customer Success Manager at Vitally?

To thrive as a Customer Success Manager at Vitally, you need a solid understanding of customer relationship management, SaaS industry knowledge, and typically a bachelor's degree in business or a related field. Proficiency with customer success platforms (such as Vitally itself), CRM tools like Salesforce, and data analysis software is essential. Excellent communication, problem-solving, and empathy are key soft skills that help build strong client relationships and manage expectations. These skills and tools are vital to ensuring customer retention, satisfaction, and the growth of client accounts in a dynamic, tech-focused environment.

How does a Customer Success Manager at Vitally collaborate with cross-functional teams to drive client outcomes?

At Vitally, Customer Success Managers work closely with sales, product, and support teams to ensure clients achieve their desired outcomes with the platform. This collaboration often involves communicating client feedback to product teams for feature improvements, coordinating with sales on account renewals or expansions, and working with support to resolve technical issues. By acting as the main point of contact, Customer Success Managers facilitate a seamless client experience and help align internal resources to meet customer goals.

What is the difference between Vitally vs Customer Success Manager?

AspectVitallyCustomer Success Manager
Primary RoleCustomer success platform for data tracking and automationBuilds relationships to ensure customer satisfaction and retention
Required SkillsData analysis, SaaS tools, automationCommunication, relationship management, strategic planning
Work EnvironmentTech companies, SaaS industry, remote or officeCustomer-facing roles in various industries, often office-based
CertificationsNone typically required, SaaS and data skills preferredCustomer service, account management certifications beneficial

While Vitally is a platform used by customer success teams to manage data and automate processes, a Customer Success Manager is a role focused on building relationships and ensuring customer satisfaction. The two are related but serve different functions within the customer success ecosystem.

What are popular job titles related to Vitally jobs in Michigan?

For Vitally jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Vitally jobs?

Cities in Michigan with the most Vitally job openings:

Infographic showing various Vitally job openings in Michigan as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Key Sales Account Manager - Retail

NSF

Ann Arbor, MI • On-site

Full-time

Re-posted 21 days ago


Job description


Join NSF as a Key Sales Account Manager and drive sales growth for our Retail business by acquiring new business and nurturing existing accounts by providing food safety and operational assurance solutions. Use your proven ability to win new clients and grow key relationships to maximize revenue.
#LI-EA1
Responsibilities
  • Proactively hunt and close new business through cold calling, networking, and market research in target markets
  • Maintain a book of business as well as meeting all sales targets on a monthly, quarterly, and annual basis,
  • Build and manage a robust pipeline, driving deals from prospecting to close
  • Analyze prospects and prioritize high-value targets to maximize sales impact
  • Ensure customer satisfaction by tracking feedback and collaborating with internal teams for smooth delivery
  • Develop strong client relationships to support ongoing business and referrals
  • Prepare presentations, respond to RFP's, write quality proposals, and SLA's with food service clients with support from the business, finance, and marketing teams
  • Maintain CRM accuracy by documenting all client activities for effective reporting and forecasting

Qualifications
  • Bachelor's degree in Business, Marketing, or a related field; or equivalent experience
  • 5+ years of experience in sales, ideally in TIC (Testing, Inspection, Certification) or technical services
  • Excellent hunting, negotiation, and communication skills
  • Proficiency in CRM systems and Microsoft Office Suite
  • Ability to manage multiple priorities and collaborate across teams
  • Willingness to travel as needed

About Us
With a legacy spanning more than 80 years, NSF leverages science and innovation to improve human and planet health. We provide science-driven, independent testing, inspection, certification, and advisory services and develop the very standards that drive the food, water, and life sciences industries worldwide. We empower our clients to navigate shifting regulations to improve consumer health, safety, and quality of life.
One of our core values is We Are One NSF. This means that while we're one team, we embrace the cultural, ethnic, language, and demographic diversity that reflects the societies in which we live and work.
Come join a team that makes a difference in the world. More information about NSF can be found at nsf.org.
NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies/search firms for this role. Resumes submitted to an NSF employee by a third-party agency without a valid written & signed search agreement between NSF and said third-party agency will become the sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you.
About the Team
As pioneers in the food safety industry, NSF is proud to play a vitally important role in helping food service businesses of all sizes, from local cafes to multinational supermarket brands, stay ahead of risks, regulations and consumer expectations, while delivering on their commitment to food safety and public health.