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Visitor Services Associate Jobs in Tulsa, OK (NOW HIRING)

Utulsa

Museum Shop & Visitor Services Manager

Tulsa, OK · On-site

Hire, train, oversee, and provide floor-based support to a team of retail and visitor services staff members and volunteers. * Develop a store and front-of-house experience that extends the visitor ...

The Holmstad

Dining Services Associate

Bixby, OK · On-site

$14.01 - $18.44/hr

The Dining Services Associate performs designated serving, cleaning / dishwashing, cooking ... This includes employees, residents, families, visitors, vendors, other health care professionals ...

The Holmstad

Dining Services Associate

Bixby, OK · On-site

$14.01 - $18.44/hr

The Dining Services Associate performs designated serving, cleaning / dishwashing, cooking ... This includes employees, residents, families, visitors, vendors, other health care professionals ...

Covenant Living

Dining Services Associate

Bixby, OK · On-site

$14.01 - $18.44/hr

The Dining Services Associate performs designated serving, cleaning / dishwashing, cooking ... This includes employees, residents, families, visitors, vendors, other health care professionals ...

Covenant Living

Dining Services Associate

Tulsa, OK · On-site

$14.01 - $18.44/hr

The Dining Services Associate performs designated serving, cleaning / dishwashing, cooking ... This includes employees, residents, families, visitors, vendors, other health care professionals ...

Covenant Living

Dining Services Associate

Bixby, OK · On-site

$14.01 - $18.44/hr

The Dining Services Associate performs designated serving, cleaning / dishwashing, cooking ... This includes employees, residents, families, visitors, vendors, other health care professionals ...

Michaels Stores, Inc.

Customer Service Associate

Tulsa, OK · On-site

$13.25 - $18.25/hr

For more information, please visit www.michaels.com. Michaels offers a range of benefits to support ... services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance ...

SCHEELS

Part Time Visa Associate

Tulsa, OK

$16/hr

Excellent communication and customer service skills (both written and verbal) as well as ... To see a full list of benefit offerings from Scheels visit scheels.com/careers EQUAL EMPLOYMENT ...

Scheels

Part Time Visa Associate

Tulsa, OK · On-site

$16/hr

Excellent communication and customer service skills (both written and verbal) as well as ... To see a full list of benefit offerings from Scheels visit scheels.com/careers EQUAL EMPLOYMENT ...

Michaels Stores

Customer Service Associate

Tulsa, OK · On-site

$13.25 - $18.25/hr

... services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance ... For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal ...

Lowe's

Retail Sales - Part Time

Bixby, OK · On-site

$13.75 - $15.75/hr

For information about our benefit programs and eligibility, please visit . Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right ...

Lowe's

Retail Sales - Part Time

Claremore, OK · On-site

$12.50 - $14.25/hr

For information about our benefit programs and eligibility, please visit . Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right ...

Lowe's

Retail Sales - Part Time

Bixby, OK · On-site

$13.75 - $15.75/hr

For information about our benefit programs and eligibility, please visit . Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right ...

Lowe's

Retail Sales - Part Time

Claremore, OK · On-site

$12.50 - $14.25/hr

For information about our benefit programs and eligibility, please visit . Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right ...

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Visitor Services Associate information

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How much do visitor services associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for visitor services associate in Tulsa, OK is $19.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $18.89 per hour, depending on experience, location, and employer.

What is a visitor services associate?

Visitor Services Associates are frontline staff members who assist guests at museums, galleries, parks, or other public venues. Their primary responsibilities include greeting visitors, providing information about exhibits or services, selling tickets, and ensuring a welcoming and safe environment. They may also handle customer inquiries, resolve issues, and support special events. This role is essential for creating a positive guest experience and representing the organization to the public.

What are some common challenges faced by visitor services associates and how can they be managed effectively?

Visitor Services Associates often encounter challenges such as handling high visitor volumes during peak hours, addressing diverse visitor needs, and resolving unexpected issues quickly. Effective communication, patience, and strong problem-solving skills are essential for managing these situations. Many organizations provide ongoing training and support to help associates stay knowledgeable about exhibits, protocols, and customer service best practices, ensuring a positive experience for both visitors and team members.

What are the key skills and qualifications needed to thrive as a visitor services associate, and why are they important?

To thrive as a Visitor Services Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, scheduling software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly demeanor help you effectively assist visitors and resolve issues. These skills ensure a welcoming environment, smooth daily operations, and positive experiences for guests.

What is the difference between Visitor Services Associate vs Guest Services Representative?

AspectVisitor Services AssociateGuest Services Representative
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentMuseums, parks, cultural sitesHotels, resorts, entertainment venues
Employer & Industry UsagePublic attractions, cultural institutionsHospitality, travel, entertainment
Common Search & ComparisonVisitor engagement, ticketing, informationGuest assistance, check-in, concierge

Both roles focus on customer service and visitor interaction but differ mainly in work setting and specific duties. Visitor Services Associates typically work in cultural or public attractions, providing information and ticketing services. Guest Services Representatives are more common in hospitality settings, assisting guests with check-in, inquiries, and concierge services. Understanding these differences helps job seekers find the right role based on their experience and career goals.

What are the most commonly searched types of Visitor Services jobs in Tulsa, OK?

The most popular types of Visitor Services jobs in Tulsa, OK are:

What are popular job titles related to Visitor Services Associate jobs in Tulsa, OK?

For Visitor Services Associate jobs in Tulsa, OK, the most frequently searched job titles are:

What job categories do people searching Visitor Services Associate jobs in Tulsa, OK look for?

The top searched job categories for Visitor Services Associate jobs in Tulsa, OK are:

What cities near Tulsa, OK are hiring for Visitor Services Associate jobs?

Cities near Tulsa, OK with the most Visitor Services Associate job openings:

Visitor Services Associate jobs near you
Infographic showing various Visitor Services Associate job openings in Tulsa, OK as of July 2026, with employment types broken down into 41% Full Time, 45% Part Time, and 14% Temporary. Highlights an 100% In-person job distribution, with an average salary of $40,130 per year, or $19.3 per hour.

Museum Shop & Visitor Services Manager

Utulsa

Tulsa, OK • On-site

Full-time

Re-posted 10 days ago

Key responsibilities

  • Hire, train, oversee, and support retail and visitor services staff and volunteers.

  • Develop and implement strategies to enhance the visitor experience, store layout, and product offerings.

  • Manage retail operations, including inventory, sales data analysis, financial transactions, and e-commerce fulfillment.

Job description


Key Responsibilities
  1. Team Leadership
  • Hire, train, oversee, and provide floor-based support to a team of retail and visitor services staff members and volunteers.
  • Develop a store and front-of-house experience that extends the visitor journey, where guests feel welcomed, inspired, and connected to the stories within the collection.
  • Collaborate with the Director of Operations to ensure product quality, implement visitor services strategy, and maintain brand standards across all guest touchpoints.
  • Participate in strategic interdepartmental meetings to represent the retail and visitor services perspective and integrate feedback on departmental initiatives.
  1. Strategic Planning & Execution
  • Partner with Marketing and Leadership to develop and implement a strategic plan for retail and visitor services operations, ensuring alignment with the museum's vision, brand identity, and community commitments.
  • Establish objectives for store layout, wayfinding, and design that enhance the customer experience and reinforce the museum's narrative.
  • Collaborate with the Director of Operations to create onboarding procedures and training programs for retail and visitor services staff.
  1. Product Curation
  • Curate and source unique, relevant products that reflect the museum's collection and mission, prioritizing Indigenous artists, Oklahoma makers, and regional artisans where possible.
  • Collaborate with artists, publishers, and vendors to develop a distinctive merchandise mix and Gilcrease-branded products.
  • Oversee inventory management using point-of-sale systems to track stock levels, sales trends, and reorder points.
  • Attend retail conferences to scout new products, cultivate manufacturer relationships, and stay current on museum retail best practices.
  1. Financial Management & POS Expertise
  • Handle daily financial transactions using advanced point-of-sale systems; ensure the integrity of cash controls and manage end-of-day reconciliations.
  • Analyze sales and admissions data to inform buying decisions, optimize stock levels, and drive revenue growth.
  • Prepare and deliver regular reports on store and admissions performance to track revenue against targets.
  • Develop and manage the annual fiscal year budget for retail and visitor services operations.
  • Oversee annual fiscal year-end inventory count and ensure compliance with accounting and recordkeeping requirements.
  • Evaluate merchandise security measures to minimize loss.
  1. E-commerce Sales & Fulfillment
  • Manage and oversee e-commerce operations, including platform maintenance, product presentation, and customer service.
  • Manage order fulfillment using internal processes or third-party logistics partners.
  1. Store Layout & Design
  • Partner with the Director of Operations to create an aesthetically compelling retail environment that enhances sales, enriches the visitor experience, and advances the museum's mission.
  • Refresh store displays regularly in alignment with new exhibitions, seasonal themes, and promotional campaigns.
  1. Visitor Services & Admissions
  • Deliver an effective and responsive visitor services program encompassing admission sales, visit planning, wayfinding, membership sales, and data collection on visitor feedback.
  • Manage procedures for the admission ticketing system; serve as the functional expert for the ticketing interface.
  • Coordinate with other departments to plan and execute special events and programs.
  • Monitor visitor feedback and implement improvements to enhance guest satisfaction.

Qualifications
Required:
  • Bachelor's degree; a degree in Business, Retail Management, Hospitality, or Museum Studies is a plus.
  • Minimum five (5) years of retail management experience, with a strong background in visual merchandising and product presentation, e-commerce familiarity is a plus.
  • Extensive experience with point-of-sale systems, including inventory management software and cash control protocols.
  • Track record of quickly mastering new systems, product categories, and operational processes.
  • Knowledge of inventory control techniques, standard retail practices, accounting procedures, and financial management.
  • Strong procurement and sourcing skills, with an emphasis on identifying unique, high-quality products.
  • Demonstrated ability in store layout, visual merchandising, and design optimization.
  • Proven record of creating and executing strategic retail and visitor services plans.
  • Excellent leadership, communication, and organizational skills.
  • Ability to lift 50 lbs.

Preferred:
  • Experience in museum retail, cultural attraction retail, or nonprofit retail environments.
  • Experience with Shopify, Tessitura, or comparable ticketing/CRM platforms.
  • Understanding of wholesale markets and manufacturers/distributors of museum-quality products.
  • Track record of attending relevant retail or museum industry conferences.
  • Familiarity with Indigenous art markets, Oklahoma makers, or regional artisan communities.
  • Portfolio demonstrating visual merchandising, store design, or product curation experience.
  • A commitment to Gilcrease's mission of celebrating and preserving the diverse heritage of the Americas, and a belief in the power of museums to foster understanding and connection across communities.

Work Setting
  • The museum store is located within Gilcrease Museum's new 95,000-square-foot facility, adjacent to the café and main entrance, with views of the 460-acre grounds and downtown Tulsa.
  • This is a full-time position based at Gilcrease Museum, 1400 N. Gilcrease Museum Road, Tulsa, Oklahoma.
  • The role requires regular evening and weekend work for special events, programs, and peak visitation periods.
  • Some outdoor work is required for campus events and activities across the museum grounds.

About Gilcrease Museum
The Thomas Gilcrease Institute of American History and Art, known as Gilcrease Museum, houses the world's largest and most comprehensive collection of art of the American West, as well as a growing collection of art and artifacts from Central and South America. The interdisciplinary collection contains more than 350,000 items representing hundreds of Indigenous cultures from across the Americas, with works spanning from 12,000 BCE to the 21st century. The collection includes 350 years of American paintings, sculptures, and works on paper, including 18 of the 22 different bronze sculptures created by Frederic Remington.
Founded in 1949 by Thomas Gilcrease, a citizen of the Muscogee (Creek) Nation and Tulsa oilman, the museum became a civic treasure when Tulsans voted in 1954 to acquire the collection and keep it in the city. Today, Gilcrease Museum is owned by the City of Tulsa in partnership with The University of Tulsa. The museum sits on 460 acres with themed gardens developed using the collection as a guide. The grounds are free and open daily.
Adjacent to the museum, the Helmerich Center for American Research houses one of the most extensive archives of rare books, documents, maps, and unpublished materials related to the history of North America.
About Us
The University of Tulsa is a student-centered research university that cultivates interconnected learning experiences to explore complex ideas and create new knowledge in a spirit of free inquiry. Guided by our commitment to service and inclusion, we prepare individuals to make meaningful contributions to our campus, our community, and our world.
The University endeavors to create and nurture an informed and inclusive environment in its workplace and educational programs. Affirmative action and equal employment opportunity are integral parts of the University not just because they are legally mandated, but because we recognize that the present and future strength of the university is based primarily on people and their skills, experience, and potential. The University does not discriminate in access to, or treatment or employment in, its programs and activities on the basis of race, color, age, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, veteran status, disability, genetic information, ancestry, or marital status. The University seeks to recruit, select, and promote students, faculty, and all other employees on the basis of individual merit.

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