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Visitor Services Associate Jobs in Rochester, NY

LaBella Associates

Accounting Associate

Rochester, NY · On-site

$24 - $28/hr

Three or more years of accounting experience, preferably in professional services. * Demonstrated ... Visit our website for more details on benefits listed below. * Flexible Work Schedule * Health ...

LaBella Associates

Accounting Associate

Rochester, NY · On-site

$24 - $28/hr

Three or more years of accounting experience, preferably in professional services. * Demonstrated ... Visit our website for more details on benefits listed below. * Flexible Work Schedule * Health ...

Lowe's

Full Time - Fulfillment Associate - Day

Rochester, NY · On-site

$16.50 - $17.20/hr

Deliver excellent service by choosing high quality items, validating orders, answering questions ... For information regarding our benefit programs and eligibility, please visit . Associate Benefits ...

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Visitor Services Associate information

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$42

How much do visitor services associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for visitor services associate in Rochester, NY is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $20.38 per hour, depending on experience, location, and employer.

What is a visitor services associate?

Visitor Services Associates are frontline staff members who assist guests at museums, galleries, parks, or other public venues. Their primary responsibilities include greeting visitors, providing information about exhibits or services, selling tickets, and ensuring a welcoming and safe environment. They may also handle customer inquiries, resolve issues, and support special events. This role is essential for creating a positive guest experience and representing the organization to the public.

What are some common challenges faced by visitor services associates and how can they be managed effectively?

Visitor Services Associates often encounter challenges such as handling high visitor volumes during peak hours, addressing diverse visitor needs, and resolving unexpected issues quickly. Effective communication, patience, and strong problem-solving skills are essential for managing these situations. Many organizations provide ongoing training and support to help associates stay knowledgeable about exhibits, protocols, and customer service best practices, ensuring a positive experience for both visitors and team members.

What are the key skills and qualifications needed to thrive as a visitor services associate, and why are they important?

To thrive as a Visitor Services Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, scheduling software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly demeanor help you effectively assist visitors and resolve issues. These skills ensure a welcoming environment, smooth daily operations, and positive experiences for guests.

What is the difference between Visitor Services Associate vs Guest Services Representative?

AspectVisitor Services AssociateGuest Services Representative
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentMuseums, parks, cultural sitesHotels, resorts, entertainment venues
Employer & Industry UsagePublic attractions, cultural institutionsHospitality, travel, entertainment
Common Search & ComparisonVisitor engagement, ticketing, informationGuest assistance, check-in, concierge

Both roles focus on customer service and visitor interaction but differ mainly in work setting and specific duties. Visitor Services Associates typically work in cultural or public attractions, providing information and ticketing services. Guest Services Representatives are more common in hospitality settings, assisting guests with check-in, inquiries, and concierge services. Understanding these differences helps job seekers find the right role based on their experience and career goals.

What are the most commonly searched types of Visitor Services jobs in Rochester, NY?

The most popular types of Visitor Services jobs in Rochester, NY are:

What are popular job titles related to Visitor Services Associate jobs in Rochester, NY?

For Visitor Services Associate jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Visitor Services Associate jobs in Rochester, NY look for?

The top searched job categories for Visitor Services Associate jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Visitor Services Associate jobs?

Cities near Rochester, NY with the most Visitor Services Associate job openings:

Visitor Services Associate jobs near you
Infographic showing various Visitor Services Associate job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $43,374 per year, or $20.9 per hour.

Accounting Associate

LaBella Associates

Rochester, NY • On-site

$24 - $28/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 21 days ago

LaBella Associates rating

8.1

Company rating: 8.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

185th of 452 rated engineering

Job description

We are currently seeking an experienced Accounting Associate to work in our fast-paced Accounting Department.

Duties

  • Issuing monthly billing for multiple Project Managers
  • Collaborating with project staff and the accounting team to create and send out project invoicing
  • Provide financial guidance by generating reports and analyzing data, review and process company credit card statements
  • Assist in the accounts receivable/collections processes
  • Special projects as assigned

Training for the Accounting Associate position will require in-person attendance, but once completed a hybrid schedule can be established.

Requirements

  • Three or more years of accounting experience, preferably in professional services.
  • Demonstrated knowledge of Billing practices is required. Accounts Receivable or Accounts Payable experience a plus!
  • Proficient in Microsoft Excel.
  • Excellent attention to detail and organizational skills required. The selected candidate must be able to manage their own workload to efficiently complete their tasks by assigned deadlines.
  • Good written and verbal communication skills, ability to work with all levels of the organization.

Salary Range: $24 - $28

The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.

Benefits

Body, mind, and wallet-LaBella's benefits support a holistic approach to your health and wellness, creating the foundation for physical, mental, and financial well-being. Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance). Visit our website for more details on benefits listed below.

  • Flexible Work Schedule
  • Health/Dental Insurance
  • 401k Plan with Employer Match
  • Paid Parental Leave
  • Short & Long Term Disability
  • Profit Sharing
  • Paid Time Off
  • Leadership Development Program
  • Fitness Reimbursement
  • Tuition Reimbursement
  • Referral Bonus Program
  • Wellness Program
  • Team Building Events
  • Community Service Events

LaBella is committed to facilitating a culture where diversity, equity, and inclusion are respected, valued, and celebrated by implementing thoughtful, practical, and innovative strategies that support our employees and serve the communities in which we reside. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws.

LaBella Associates does not accept unsolicited resumes from recruiting professionals or agencies, nor do we accept resumes from any source that does not reference a specific, open position. LaBella Associates will not be responsible for any fees arising from the use of resume submitted by recruiting professionals or agencies that do not have a current placement fee agreement with LaBella Associates. All initial communication with recruiting professionals or agencies must go through human resources.

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