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Visitor Center Jobs (NOW HIRING)

Visitor Center Supervisor Job Requisition ID: JR0000000149 Number of Openings: 0 Shift: Day (United States of America) Compensation Details: $44,000 - $47,000 Georgia Visitor Information Center ...

The Director of the Visitor Center is the architect of the "aha" moment for a visiting prospective student and family. Reporting to the Vice President of Enrollment Management, the Director plays an ...

DESCRIPTION : Full-time position at the Defense Supply Center Richmond (DSCR) Visitor's Center, providing exceptional customer support to members of the Armed Forces, family members, civilians, and ...

DESCRIPTION : Full-time position at the Defense Supply Center Richmond (DSCR) Visitor's Center, providing exceptional customer support to members of the Armed Forces, family members, civilians, and ...

DESCRIPTION : Full-time position at the Defense Supply Center Richmond (DSCR) Visitor's Center, providing exceptional customer support to members of the Armed Forces, family members, civilians, and ...

The Director of the Visitor Center is the architect of the "aha" moment for a visiting prospective student and family. Reporting to the Vice President of Enrollment Management, the Director plays an ...

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Visitor Center information

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$12

$24

$43

How much do visitor center jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for visitor center in the United States is $24.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $31.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Visitor Center position, and why are they important?

To thrive as a Visitor Center Representative, you need excellent customer service skills, informational knowledge about the site or area, and typically a high school diploma or equivalent. Familiarity with reservation systems, visitor management software, and sometimes additional language skills are often beneficial. Strong communication, problem-solving abilities, and a friendly, approachable demeanor help you create positive visitor experiences. These skills are crucial for effectively assisting guests, promoting local attractions, and ensuring smooth day-to-day operations.

What is a Visitor Center job?

A Visitor Center job involves assisting guests by providing information, directions, and resources about a location, such as a park, museum, or city. Employees answer questions, distribute maps and brochures, and may handle ticketing or retail sales. They ensure visitors have a positive experience by offering recommendations and addressing concerns. Some roles also include maintaining exhibits or coordinating events. Strong communication and customer service skills are essential for this position.

What does a typical day look like for someone working in a Visitor Center?

A typical day in a Visitor Center involves greeting guests, providing information about local attractions or points of interest, answering questions, and sometimes handling reservations or ticketing. You may prepare informational materials, coordinate special events, or respond to guest feedback and concerns. Collaboration with other staff members, local businesses, and community organizations is also common. This dynamic environment offers the opportunity to meet people from diverse backgrounds and to share your enthusiasm for the region or site you represent.

More about Visitor Center jobs
What cities are hiring for Visitor Center jobs? Cities with the most Visitor Center job openings:
What are the most commonly searched types of Visitor Center jobs? The most popular types of Visitor Center jobs are:
What states have the most Visitor Center jobs? States with the most job openings for Visitor Center jobs include:
Infographic showing various Visitor Center job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,850 per year, or $24.4 per hour.

Visitor Services Associate - Phila Airport Visitor Center

Philadelphia Visitor Center Corporation

Philadelphia, PA • On-site

Temporary

Re-posted 2 days ago


Job description

Location: Philadelphia, PA (in person)
Full Time - Evenings and Weekends Required
Start date - June 1, 2026
End date - November 5, 2026

The Visitor Experience Associate is an outgoing, extroverted personality, who enjoys meeting new people and sharing their top Philadelphia-area recommendations with visitors. The VEA is responsible for providing excellent customer service, information, and directions, and promoting an enriching experience for visitors to Philadelphia and the surrounding counties.
Positioned in the International Arrivals/Departure terminal of the Philadelphia Airport, the Visitor Experience Associate actively engages all airport guests, greeting them in a positive cheerful manner, answering questions about what to see and do, events, historical sites, and sell tickets to tours, museums, attractions as well as retail merchandise.
.Position duties:
  • Greeting visitors, responding to questions, encouraging engagement, and providing outstanding customer service.
  • Provide visitors with accurate, up-to-date information about attractions, services, events, and activities taking place in the region.
  • Maintain knowledge of retail merchandise and related vendors.
  • Provide sales for retail merchandise and represent products to customers in an engaging manner.
  • Identify and fulfill customer needs, e.g., directions, daily itinerary, hotels, attractions, etc.
  • Make attraction, hotel, tour, restaurant reservations, etc. for customers as requested.
  • Sell tickets to tours, attractions, museums, events, and exhibits; introduce promotions and opportunities to customers.
  • Cross-selling products to increase purchase amounts.
  • Responsible for accurate opening and closing of cash registers and ticket inventory daily.
  • Work to resolve guest complaints/issues to ensure an above satisfactory closure.
  • Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
  • Communicate with visitors with visitors via email, telephone, and in-person.
  • Have a professional appearance and keep within the company's uniform standards.
  • Keep an orderly appearance of the Philadelphia Information desk.
  • Maintain a neat and well-stocked work area (brochures, tickets, supplies); ensure that job-related equipment is functioning properly (register, computer, ticket printer)
  • Assist in training ne Visitor Experience Associate
  • Additional task as required/requested.
Position requirements:
  • Must have availability that allows for a flexible schedule including shifts as early as 6 AM, as late as 10 PM and including weekend and holidays.
  • Be knowledgeable of the city and surrounding region and resourceful in finding accurate up to date information.
  • Strong communication and time management skills
  • Must be organized, detail-oriented and able to muti-task in a fast-paced environment.
  • Have good problem-solving/resolution skills.
Education, Experience, Skills:
  • Two (2) years previous related experience, or a combination of education/experience
  • College degree or working towards a college degree preferred.
  • Muti-lingual skills a plus
  • Ability to work in a fast-paced, collaborative environment.
  • Proficient in Microsoft Office 365 (Word, Excel) and other relevant computer applications such as point-of-sales use, and web applications.
Core Competencies:
  • Ability to work with customers and visitors to identify needs and provide solutions to those needs from across a broad portfolio of solutions.
  • Ability to learn to use point-of-sales system in the execution of day-to-day duties.
  • Ability to process sales and related transactions with speed and accuracy.
  • Ability to learn, maintain, and search for information about the Greater Philadelphia area, providing information and directions to visitors.
  • Ability to execute and communicate programs in partnership with PVCC vendors, hotels, visitor bureaus and tour partners.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this jobs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to stand for periods of up to eight hours at a time. The employee will need to lift up to 35 lbs, and will be frequently required to walk, use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
About the Philadelphia Visitor Center Corporation (PVCC)
Start Here, Can Lead Anywhere. The best Philly visits start at the Independence Visitor Center. We have access to all the city has to offer-actives, tickets, reservations, and opportunities. Talk with helpful, well-connected staff at the Visitor Center, and they'll turn your visiting wish list into an unforgettable itinerary, made just for you.
The PVCC is a 501(c)(3) nonprofit corporation, which operates in cooperation with the National Park Service, Visit Philadelphia®, the Philadelphia Convention and the Visitor Bureau, the City of Philadelphia, and the Commonwealth of Pennsylvania. The Independence Visitor Center located in Philadelphia's Historic District, is the official visitor center for the Greater Philadelphia Region and primary point of orientation for Independence National Park, Independence Hall and the Liberty Bell.