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Visitor Center Jobs (NOW HIRING)

Norfolk Convention & Visitors

Visitor Advisor

Norfolk, VA · On-site

$17 - $18/hr

Staff the Visitor Information Center, airport information desk, Mobile Visitor Center, festivals, cruise activations, and outreach events * Operate and maintain the Mobile Visitor Center vehicle ...

Hilmar Cheese Company

Visitor Center Tour Guide

Hilmar, CA · On-site

$19.10 - $22.81/hr

A Typical Day The Visitors Center Tour Guide is responsible for greeting customers and providing excellent tours of all types to convey the messages of Hilmar and the dairy industry along with ...

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How much do visitor center jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for visitor center in the United States is $24.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $31.49 per hour, depending on experience, location, and employer.

What is a visitor center?

A Visitor Center job involves assisting guests by providing information, directions, and resources about a location, such as a park, museum, or city. Employees answer questions, distribute maps and brochures, and may handle ticketing or retail sales. They ensure visitors have a positive experience by offering recommendations and addressing concerns. Some roles also include maintaining exhibits or coordinating events. Strong communication and customer service skills are essential for this position.

What does a visitor center worker do?

A typical day in a Visitor Center involves greeting guests, providing information about local attractions or points of interest, answering questions, and sometimes handling reservations or ticketing. You may prepare informational materials, coordinate special events, or respond to guest feedback and concerns. Collaboration with other staff members, local businesses, and community organizations is also common. This dynamic environment offers the opportunity to meet people from diverse backgrounds and to share your enthusiasm for the region or site you represent.

What skills and qualifications are needed to work in a visitor center?

To thrive as a Visitor Center Representative, you need excellent customer service skills, informational knowledge about the site or area, and typically a high school diploma or equivalent. Familiarity with reservation systems, visitor management software, and sometimes additional language skills are often beneficial. Strong communication, problem-solving abilities, and a friendly, approachable demeanor help you create positive visitor experiences. These skills are crucial for effectively assisting guests, promoting local attractions, and ensuring smooth day-to-day operations.

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What cities are hiring for Visitor Center jobs?

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What are the most commonly searched types of Visitor Center jobs?

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What states have the most Visitor Center jobs?

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Visitor Center jobs near you
Infographic showing various Visitor Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $50,850 per year, or $24.4 per hour.

Visitor Advisor

Norfolk Convention & Visitors

Norfolk, VA • On-site

$17 - $18/hr

Part-time

Re-posted 26 days ago

Job description

Position Summary

The Visitor Advisor serves as a mobile ambassador for Norfolk, providing destination information and travel counseling across multiple locations including the Visitor Information Center, Norfolk International Airport, community events, and through the Mobile Visitor Center.

This role is highly visible and requires strong customer service skills, adaptability, and the ability to represent VisitNorfolk in a variety of public-facing environments.

Key Responsibilities
  • Provide visitors with information on attractions, dining, hotels, transportation, events, and regional experiences
  • Staff the Visitor Information Center, airport information desk, Mobile Visitor Center, festivals, cruise activations, and outreach events
  • Operate and maintain the Mobile Visitor Center vehicle, including transport, refueling, and general upkeep
  • Set up and break down event materials (tents, tables, displays, brochures, etc.)
  • Maintain and restock brochures and visitor guides across multiple locations
  • Support retail operations, including point-of-sale transactions and inventory support
  • Respond to phone and email inquiries in a timely and professional manner
  • Track visitor engagement and maintain accurate reporting data
  • Maintain clean, organized, and professional displays and workspaces
  • Build and maintain positive relationships with visitors, partners, and internal teams
  • Assist with identifying opportunities for community outreach and event participation
  • Other duties as assigned
Qualifications
  • High school diploma or equivalent required
  • 1–3 years of experience in hospitality, tourism, customer service, retail, events, or similar environment preferred
  • General knowledge of Norfolk and the Coastal Virginia region, or ability to learn quickly
  • Valid driver’s license and clean driving record; must be 21+ to operate company vehicle
  • Strong communication and interpersonal skills
  • Basic proficiency with Microsoft Office, Apple devices, and point-of-sale systems
  • Ability to work independently and in team settings
  • Ability to lift up to 50 pounds and stand for extended periods
  • Must be able to pass required background checks and obtain necessary clearances (airport/military access, as applicable)
  • Flexible availability including evenings, weekends, holidays, and event-based scheduling
Work Environment & Physical Demands

This role involves frequent standing, walking, lifting, and working in both indoor and outdoor environments. The ability to lift up to 50 pounds is required.


VisitNorfolk is an Equal Opportunity Employer