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Visitor Center Jobs (NOW HIRING)

Emerson College

Director, Visitor Center

Boston, MA · On-site

The Director of the Visitor Center is the architect of the "aha" moment for a visiting prospective student and family. Reporting to the Vice President of Enrollment Management, the Director plays an ...

Emerson College

Director, Visitor Center

Boston, MA · On-site

The Director of the Visitor Center is the architect of the "aha" moment for a visiting prospective student and family. Reporting to the Vice President of Enrollment Management, the Director plays an ...

Norfolk Convention & Visitors

Visitor Advisor

Norfolk, VA · On-site

$17 - $18/hr

Staff the Visitor Information Center, airport information desk, Mobile Visitor Center, festivals, cruise activations, and outreach events * Operate and maintain the Mobile Visitor Center vehicle ...

Young Living Essential Oils

Visitor Center Clerk I

Mona, UT · On-site

$14 - $17/hr

The Visitor Center Clerk I is responsible for delivering excellent customer service to guests, members, and employees, basic food preparation, service, and maintaining a clean and welcoming ...

NOVA Parks

Visitor Services Specialist

Vienna, VA · On-site

$55K - $61K/yr

Hire, train, supervise, and evaluate visitor center clerks, visitor center supervisors, food truck staff, and light show staff. * Implement customer service training program. * Determine workload ...

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How much do visitor center jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for visitor center in the United States is $24.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $31.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Visitor Center position, and why are they important?

To thrive as a Visitor Center Representative, you need excellent customer service skills, informational knowledge about the site or area, and typically a high school diploma or equivalent. Familiarity with reservation systems, visitor management software, and sometimes additional language skills are often beneficial. Strong communication, problem-solving abilities, and a friendly, approachable demeanor help you create positive visitor experiences. These skills are crucial for effectively assisting guests, promoting local attractions, and ensuring smooth day-to-day operations.

What is a Visitor Center job?

A Visitor Center job involves assisting guests by providing information, directions, and resources about a location, such as a park, museum, or city. Employees answer questions, distribute maps and brochures, and may handle ticketing or retail sales. They ensure visitors have a positive experience by offering recommendations and addressing concerns. Some roles also include maintaining exhibits or coordinating events. Strong communication and customer service skills are essential for this position.

What does a typical day look like for someone working in a Visitor Center?

A typical day in a Visitor Center involves greeting guests, providing information about local attractions or points of interest, answering questions, and sometimes handling reservations or ticketing. You may prepare informational materials, coordinate special events, or respond to guest feedback and concerns. Collaboration with other staff members, local businesses, and community organizations is also common. This dynamic environment offers the opportunity to meet people from diverse backgrounds and to share your enthusiasm for the region or site you represent.

More about Visitor Center jobs
What cities are hiring for Visitor Center jobs? Cities with the most Visitor Center job openings:
What are the most commonly searched types of Visitor Center jobs? The most popular types of Visitor Center jobs are:
What states have the most Visitor Center jobs? States with the most job openings for Visitor Center jobs include:
What job categories do people searching Visitor Center jobs look for? The top searched job categories for Visitor Center jobs are:
Visitor Center jobs near you
Visitor Center Information Specialist

Visitor Center Information Specialist

POCONO MOUNTAINS VISITORS BUREAU

Milford, PA • On-site

$67K - $67K/yr

Part-time

Posted 6 days ago

Job description

Description:

Job Description

Job Title: Visitor Center Information Specialist

Multiple Locations: PA: Milford, Honesdale, Hawley, Stroudsburg, Jim Thorpe

Reports To: Visitor Center Manager


Summary:

Promotes the Pocono Mountains region (the four counties: Monroe, Carbon, Pike, and Wayne) and informs individuals visiting the region of the activities and amenities the bureau’s members provide.


Duties & Responsibilities:

  • Greet and assist all visitors to the center with information (availability, reservations, things to do, places to dine) about the Pocono region.
  • Answer all incoming information calls and provide callers with information (availability, reservations, things to do, places to dine) about the Poconos and other tourism-related requests.
  • Understands and is knowledgeable on how to navigate the website, https://www.poconomountains.com/, and relay information to guests.
  • Read blogs and watch PTN and Pocono Mountains Magazine to learn more about member businesses and local offerings.
  • Understand and utilize the Kiosks located at each center; show guests how to navigate the platform and find information on the Poconos.
  • Enter partner referrals into partner database for referral tracking.
  • Prepare complete and accurate daily reports, including customer-served counts, and reservations, notation of visits from the commissioners and PMVB members (hotel, attractions).
  • Enter Pocono Mountains Magazine requests into consumer database.
  • Utilize Microsoft programs (Outlook, Word, Excel) for job related duties.
  • Restock brochures for guest and assist in acquiring brochures for the center. Ensure literature and product displays are neat, clean, and orderly.
  • Clean, tidy up, and organize center:
  • Ensure cleanliness outside/around the building (remove cobwebs and trash, ensure sidewalks and walking areas are clear of obstacles, etc.)
  • Clean and wipe-down the restrooms/high-touch surfaces (Kiosks, sinks, door handles, etc.)
  • Restock restrooms with soap, paper towels, toilet paper, etc. when needed.
  • Provide a completed checklist to the supervisor at the end of the day and notify of any issues when they arise.
  • Properly store literature and supplies in the Visitors Center stockroom.
  • Maintain up-to-date inventory of supplies and member literature.
  • Track supplies (toilet paper, paper towels, cleaning disinfectants, etc.) on a weekly basis and report needs to the PMVB accounting department.
  • Assist the public in emergency situations (document situation and report to management).
  • Maintain accurate statistics and reference material.
  • Perform other duties as assigned.

Hours per week:

  • 10-30 hours
  • Based on business needs

Work Remotely:

  • No

This Job is Ideal for Someone Who Is:

  • Dependable – more reliable than spontaneous
  • People-Oriented – enjoys interacting with people and working on group projects
  • Adaptable/Flexible – enjoys doing work that requires frequent shifts in direction

Job Type:

  • Part-Time

Schedule:

  • 8-hour shift
  • Day Shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Education:

  • High school or equivalent (preferred)

Experience:

  • Microsoft Office: 1 year (preferred)
  • Customer Service: 1 year (preferred)

Work Location:

  • In-Person
Requirements:

Requirements:

  • High school diploma or equivalent
  • Knowledge of the Pocono region and its accommodations, things to do, restaurants, events/festivals, and other happenings in the four-county region (Wayne, Pike, Monroe, and Carbon counties).
  • Minimum three months of related experience in customer service
  • Ability to write, read, and understand instructions
  • Customer service skills
  • Strong interpersonal skills
  • Working knowledge of Microsoft applications
  • Good computer skills
  • Extensive knowledge of the Pocono Mountains region
  • Ability to lift 30 pounds