ZipRecruiter

Log In

1

Virtual Jobs in Holyoke, MA (NOW HIRING)

Dutch

Virtual Care Veterinarian (Remote)

Springfield, MA · Remote

$50 - $80/hr

Conduct virtual consultations with pet parents via video and asynchronous messaging * Review medical history, symptoms, and treatment concerns shared through Dutch's digital platform * Establish a ...

CVS Health

Nurse Practitioner

West Springfield, MA · On-site

$41.85 - $90.13/hr

Virtual care visits may be conducted from the clinic during periods of lower onsite patient volume and when doing so does not delay or interfere with inperson care. MinuteClinic is proud to hold the ...

Oak St. Health

Nurse Practitioner

West Springfield, MA · On-site

$41.85 - $90.13/hr

Virtual care visits may be conducted from the clinic during periods of lower onsite patient volume and when doing so does not delay or interfere with in-person care. MinuteClinic is proud to hold the ...

CVS Health

Nurse Practitioner

West Springfield, MA · On-site

$41.85 - $90.13/hr

Virtual care visits may be conducted from the clinic during periods of lower onsite patient volume and when doing so does not delay or interfere with inperson care. MinuteClinic is proud to hold the ...

next page

Showing results 1-20

All JobsVirtual JobsVirtual Jobs in Holyoke, MA

Virtual information

See Holyoke, MA salary details

$11

$24

$33

How much do virtual jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for virtual in Holyoke, MA is $24.11, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $27.07 per hour, depending on experience, location, and employer.

What is a virtual job?

A virtual job refers to a job that can be performed outside of an employer’s office. Also known as remote, work from home, or telecommuting jobs, these positions have become increasingly common because of technology like telephones, internet, email, and video conference calls, which help to facilitate employer-employee communication.

What are some common challenges faced by professionals working in virtual roles, and how can they be addressed?

Professionals in virtual roles often encounter challenges such as maintaining clear communication with team members, managing time effectively, and combating feelings of isolation. To address these, it's crucial to establish regular check-ins with colleagues, utilize project management tools to stay organized, and set boundaries to maintain a healthy work-life balance. Proactively participating in team meetings and leveraging collaboration platforms can also help foster a sense of connection and ensure alignment on tasks and goals.

What are the key skills and qualifications needed to thrive as a virtual assistant, and why are they important?

To thrive as a Virtual Assistant, you need strong organizational abilities, time management skills, and proficiency in administrative tasks, often supported by experience or relevant training. Familiarity with productivity software like Microsoft Office, Google Workspace, and project management tools such as Trello or Asana is typically required. Excellent communication, attention to detail, and self-motivation are crucial soft skills for remote work success. These skills and qualities ensure clients receive reliable support, efficient task completion, and seamless communication regardless of location.

What is the difference between Virtual vs Remote Customer Service Representative?

AspectVirtual Customer Service RepresentativeRemote Customer Service Representative
Work EnvironmentHome office or remote location, often with flexible hoursHome-based or remote setting, typically within a company's designated remote team
CredentialsCustomer service experience, communication skills, sometimes specific industry certificationsSimilar credentials as Virtual, including communication skills and customer service experience
Employer & Industry UsageUsed across various industries like retail, tech, healthcare; common in online companiesCommon in customer support roles across industries, often interchangeable with Virtual

Both Virtual and Remote Customer Service Representatives work from home or remote locations, providing support to customers. The terms are often used interchangeably, but 'Virtual' emphasizes the online or digital aspect, while 'Remote' highlights working outside the traditional office environment. Both roles require similar skills and credentials, and are prevalent across many industries.

More about Virtual jobs
What are popular job titles related to Virtual jobs in Holyoke, MA? For Virtual jobs in Holyoke, MA, the most frequently searched job titles are:
What job categories do people searching Virtual jobs in Holyoke, MA look for? The top searched job categories for Virtual jobs in Holyoke, MA are:
What cities near Holyoke, MA are hiring for Virtual jobs? Cities near Holyoke, MA with the most Virtual job openings:
Virtual jobs near you
Infographic showing various Virtual job openings in Holyoke, MA as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 40% Physical, 3% Hybrid, and 57% Remote job distribution, with an average salary of $50,158 per year, or $24.1 per hour.

Virtual Medical Recepcionist

Anchor Co-Living

Chicopee, MA • On-site

$10 - $13/hr

Full-time

Posted 21 days ago

Job description

This role is the front door and the follow-through. You will be the first voice clients, providers, and referral partners hear when they contact Anchor Co-living, and you will also own the prior authorization workflow from submission to resolution. It is the right fit for someone with healthcare front-desk or administrative experience who is ready to take on more technical responsibility and wants work where both how you communicate and how precisely you execute actually matter.

What You'll Do
  • Answer inbound calls and inbox from members, care coordinators, providers, and referral partners -- handling inquiries, taking messages, scheduling, and resolving requests on the first contact whenever possible.
  • Collect and verify member information, insurance details, and reason for contact at the start of every interaction, documenting accurately in the EHR.
  • Verify Medi-Cal eligibility and MCP enrollment during intake and scheduling calls.
  • Coordinate care-related logistics between members and clinical or operational staff.
  • Prepare and submit prior authorization requests to the correct Medi-Cal health plan using payer portals and internal workflows.
  • Track active authorization requests daily by status (approval, pending, or denial) and keep all documentation current.
  • Investigate denials, identify missing or incomplete documentation, and resubmit requests promptly to minimize delays in member access to care.
  • Build consistent, professional relationships with members and partners who contact Anchor Co-living regularly -- becoming a reliable presence they recognize and trust.
  • Manage a high volume of calls and open authorizations simultaneously, staying organized and accurate across both.
What We're Looking For

We are looking for someone who is naturally calm and professional, while also being warm, outgoing, and very friendly on the phone and equally precise when shifting to authorization paperwork. The strongest candidates move fluidly between high-touch communication and detail-heavy administrative work without losing quality on either side.

Key qualifications:

  • 1+ years of experience in a medical front desk, virtual receptionist, or healthcare administrative role.
  • Experience submitting prior authorizations to U.S. health plans.
  • Professional phone manner with the ability to manage high call volume calmly and consistently.
  • Comfort working in payer portals and EHR systems.
  • Familiarity with ICD-10 codes and basic medical terminology.
  • Experience and understanding of HIPAA privacy and security requirements.
  • Strong multitasking skills -- able to manage open calls, scheduling tasks, and active authorizations without dropping details.
  • Fluent professional and conversational English, both spoken and written.
  • Ability to work full-time during Pacific Time business hours in a remote environment.

Helpful additional experience includes Spanish fluency, direct knowledge of California Medi-Cal or CalAIM Community Supports, experience with denials and appeals, and a background in behavioral health, substance use, or housing-related services.

Pay rate

$10-$13 USD per hour

Employment type

Contractor

Work Location / Schedule

Remote, based in Latin America. Candidates may be located in Mexico, Colombia, Argentina, Peru, Costa Rica, or another LatAm country with stable infrastructure.

Schedule: Monday through Friday, 8:00 AM to 5:30 PM Pacific Time.

Candidates must have a private home office and wired internet of at least 50 Mbps.