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Virtual Veterinary Reception Jobs in Dallas, TX (NOW HIRING)

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Virtual Veterinary Reception information

See Dallas, TX salary details

$9

$15

$19

How much do virtual veterinary reception jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for virtual veterinary reception in Dallas, TX is $15.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $17.12 per hour, depending on experience, location, and employer.

What is a virtual veterinary receptionist?

A Virtual Veterinary Receptionist is a remote professional who handles administrative tasks for veterinary clinics, such as answering phone calls, scheduling appointments, managing client communications, and processing payments. They use digital tools and communication platforms to support veterinary practices without being physically present at the clinic. This role helps clinics operate efficiently, improves client service, and allows veterinary staff to focus more on patient care.

What skills and qualifications are needed to thrive as a virtual veterinary receptionist?

To thrive as a Virtual Veterinary Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of veterinary terminology, typically supported by a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and communication platforms is crucial. Excellent customer service, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These competencies ensure efficient client interactions, accurate information management, and a positive experience for both pet owners and the veterinary team.

What are common challenges faced by virtual veterinary receptionists and how can they be managed?

Virtual veterinary receptionists often face challenges such as managing high call volumes, handling anxious pet owners remotely, and effectively scheduling appointments across multiple veterinarians. Success in this role requires strong organizational skills, patience, and clear communication to ensure client needs are met efficiently. Utilizing digital scheduling tools and maintaining a calm, empathetic demeanor can help address these challenges and support a positive client experience.

What is the difference between Virtual Veterinary Reception vs Virtual Veterinary Technician?

AspectVirtual Veterinary ReceptionVirtual Veterinary Technician
CredentialsNone required or basic administrative trainingVeterinary technician certification or licensing
Work EnvironmentRemote, administrative support for veterinary clinicsRemote or on-site, assisting with medical procedures and patient care
Employer & Industry UsageVeterinary clinics, pet hospitals, animal clinicsVeterinary clinics, animal hospitals, specialty practices
Common Search & ComparisonYesYes

The main difference is that Virtual Veterinary Receptionists handle administrative tasks like scheduling and client communication, while Virtual Veterinary Technicians perform medical support duties. Both roles support veterinary practices but require different skills and certifications.

What are popular job titles related to Virtual Veterinary Reception jobs in Dallas, TX?

For Virtual Veterinary Reception jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Virtual Veterinary Reception jobs in Dallas, TX look for?

The top searched job categories for Virtual Veterinary Reception jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Virtual Veterinary Reception jobs?

Cities near Dallas, TX with the most Virtual Veterinary Reception job openings:

Virtual Veterinary Reception jobs near you

Veterinary Client Service Representative

Hillside Veterinary Clinic

Dallas, TX • On-site

$14.75 - $20/hr

Full-time

Medical, Life, Retirement

Posted 10 days ago

Key responsibilities

  • Greet clients and their pets, assist with registration, and notify them of wait times.

  • Educate clients, answer non-medical inquiries, and respond to phone calls, emails, and faxes.

  • Schedule appointments, maintain accurate computer records, and ensure the front desk and waiting areas are tidy.

Job description

Description

Veterinary Client Service Representative 
Hillside Veterinary Clinic
Dallas, TX
  
Hillside Veterinary Clinic is hiring an experienced, Client Service Representative to join our INCREDIBLE team!  
  
At Hillside Veterinary Clinic, a Thrive Pet Healthcare partner, you will have the support, tools, and resources to elevate your skills. As a hospital deeply rooted in the local community, you will experience the best of both worlds: a genuine local feel with the benefits of Thrive’s national resources.  
  
And, we have plenty of fun along the way!   
  
As a Client Service Representative (CSR), you’ll play an important role in pets’ lives by providing care for our precious patients, while coordinating and representing all facets of client services. Our CSR’s are friendly, professional, courteous and show urgency and appropriate concern at all times. They must be efficient in handling difficult situations and skills at basic accounting and cash handling.   
  
Experience & Skills Requirements: 
The ideal applicant will be friendly and outgoing, with a love for both pets and people, along with a great attitude and a big smile!  
  • Customer service experience and 2-3 years’ experience in veterinary medicine are required 
  • Experience in Conflict management
  • High attention to detail  
  • Great communication skills - Team oriented with an ability to collaborate and support each other 
  • Outstanding multi-tasker 
  • Desire to practice empathetic, gold standard medicine benefiting our patients 
  • Are paw-sitive, kind and provide trustworthy communication to the patients, team members and clients.  
  • Have the desire to constantly grow and advance as a valued member!  
Role Responsibilities:  
  • Help strengthen relationships with our clients by greeting them and their pet! Help new client’s complete registration and notify them of expected wait times. 
  • Educate clients and answer non-medical inquiries 
  • Maintain client relationships and service standards by responding to phone calls, taking messages, and transferring calls as needed.  Regular monitoring of email and faxes. 
  • Schedule appointments, including in-office diagnostics and communicate with referring hospital staff to access patient records. Create appointment reminders, reschedule missed appointments. 
  • Maintains computer records with up-to-date client and patient data, verifies each patient entering the hospital. 
  • Maintains front desk, reception area, waiting areas and exam rooms in a neat and clean manner. 
  • Ensures financial responsibilities are met. Reviewing charges for services upon completion or discharge, ensuring accurate reconciliation of cash drawer with computer-generated reporting. 
  • Be willing to guide, mentor, and support fellow team members.   
  
About the Hospital   
At Hillside Veterinary Clinic, we provide primary and emergency care to dogs and cats in the greater Dallas area. Hillside Veterinary Clinic is a full-service companion animal hospital providing a broad spectrum of treatments and procedures. Its entire staff is committed to superior veterinary care throughout the life of your pet and quality client satisfaction for you, the pet owner.   
    
Benefits – our care in action    
Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:     
  • Competitive pay    
  • 401(k) with employer match     
  • Mental health resources, including 24/7 access to Lyra Health     
  • Paid parental leave    
  • Purr-ental leave for when you adopt a pet    
  • Employer-sponsored childcare and elder care     
  • Personalized care for every family-forming journey     
  • Discretionary funds and FREE CE courses    
  • Pet perks and veterinary service discounts     
  • Student loan management tools and assistance    
Provide your best care with more bridges and less barriers.    
We listen to your needs and then meet them. Through training and free CE experiences, your career development can flourish. And in our locally rooted, nationally connected community, you’ll be able to make connections, access opportunities and find support with ease.    
     
Support for you is as vital as the support you provide.    
     
You’ll Thrive with Us    
At Thrive, you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through:  
   
  • Our vast, diverse, and free library of continuing education courses - ThriveU    
  • Live, virtual interactive workshops to develop valuable leadership skills     
  • A program to designed to teach you the fundamentals of running a pet hospital     
  • Scholarship opportunities and tuition reimbursement      
  • Move into any specialty, hospital type, or environment – across the nation.    
  • Leadership training for a thriving and long career in the veterinary profession.     
About Thrive    
Vet-founded and Austin-born, Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide, united by a mission to shape the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners.    
  
We bridge general practice, urgent care, specialty, and emergency care, and our locally rooted, nationally connected hospitals benefit from Thrive's extensive resources while maintaining their unique identities.       
   
We believe that supporting our people is the key to helping pets thrive through every stage of life.      
   
Join us where #WeThriveTogether. We provide customizable professional development opportunities, a supportive work environment that values work-life rhythms, and 24/7 mental health support.    
   
At Thrive Pet Healthcare, we are committed to creating a culture where everyone from any background can be heard, respected, and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support, encourage, and celebrate the diverse voices of our teams and the communities we serve.