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Virtual Telecom Auditor Jobs (NOW HIRING)

Digital Direction

Telecom Order Specialist

... auditing, expense management, contract and rate negotiation, and trouble ticket and billing ... The position offers virtual office (remote). Principal Duties and Responsibilities: * 5+ years of ...

Digital Direction

Telecom Order Specialist

Chicago, IL · On-site

... auditing, expense management, contract and rate negotiation, and trouble ticket and billing ... The position offers virtual office (remote). Principal Duties and Responsibilities: * 5+ years of ...

Saxon Global

Systems Administrator III

Frisco, TX

... Retail, Telecom, Healthcare and Banking for their continued growth. Job Title: Systems ... They monitor and optimize the performance of the systems and virtual applications. They are also ...

All JobsVirtual Telecom Auditor Jobs

Virtual Telecom Auditor information

See salary details

$30.5K

$72.6K

$117.5K

How much do virtual telecom auditor jobs pay per year?

As of Jun 11, 2026, the average yearly pay for virtual telecom auditor in the United States is $72,633.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Virtual Telecom Auditor vs Telecom Billing Specialist?

AspectVirtual Telecom AuditorTelecom Billing Specialist
CredentialsCertifications in telecom auditing, industry-specific trainingCertifications in billing, customer service, or telecom operations
Work EnvironmentRemote, independent audits, client sitesOffice or remote, handling billing inquiries and processing
Employer & IndustryTelecom companies, consulting firmsTelecom providers, billing companies
Search & ComparisonOften compared for audit roles and cost controlCompared for billing accuracy and customer support

The Virtual Telecom Auditor focuses on reviewing telecom expenses, ensuring billing accuracy, and identifying cost-saving opportunities through remote audits. In contrast, a Telecom Billing Specialist primarily manages billing processes, resolves billing issues, and supports customer inquiries. While both roles work within the telecom industry and may require similar certifications, their core responsibilities differ—auditors analyze and verify, whereas specialists handle billing operations and customer service.

More about Virtual Telecom Auditor jobs
What cities are hiring for Virtual Telecom Auditor jobs? Cities with the most Virtual Telecom Auditor job openings:
What are the most commonly searched types of Telecom Auditor jobs? The most popular types of Telecom Auditor jobs are:
What states have the most Virtual Telecom Auditor jobs? States with the most job openings for Virtual Telecom Auditor jobs include:
What job categories do people searching Virtual Telecom Auditor jobs look for? The top searched job categories for Virtual Telecom Auditor jobs are:
Virtual Telecom Auditor jobs near you
Infographic showing various Virtual Telecom Auditor job openings in the United States as of June 2026, with employment types broken down into 3% Locum Tenens, 7% As Needed, 77% Full Time, 10% Part Time, and 3% Contract. Highlights an 69% Physical, 3% Hybrid, and 28% Remote job distribution, with an average salary of $72,633 per year, or $34.9 per hour.
Telecom Billing Resolution Specialist

Telecom Billing Resolution Specialist

Digital Direction

Remote

Full-time

Posted 23 days ago

Job description

Welcome to Digital Direction, your source for Managed Telecom Solutions.
The culture at Digital Direction is both dynamic and fun. We are an interesting, passionate group of independent thinkers and doers who support and inspire each other each day. You will not find the typical corporate perspectives at Digital Direction; we have been there and done that at other organizations, and now we are doing it our way.
For 22 years and counting, or success is credited to investing heavily in our most important asset - our people. We hire the best industry experts and treat them very well. We are always looking to add even more value to our team.
This position is responsible for representing Digital Direction as part of a Managed Telecom Team for our existing and new customer base. The candidate would interface with clients and vendors to facilitate client billing resolution. The position offers virtual office (remote).
Responsibilities:
  • Investigate and resolve all client telecom carrier billing issues
  • Secure carrier credits/refunds
  • Track and monitor open disputes and ensure timely resolution, while maintaining thorough documentation for traceability and metrics
  • Ensure adherence to client financial controls, corporate policies, and telecom contract guidelines
  • Monitor compliance requirements related to telecom billing and SLA's
  • Serve as a point of contact for carrier escalations, ensuring strong partnerships while advocating the company's best interests

Requirements:
  • 10+ years' experience in telecom expense management and billing resolution
  • Strong attention to detail; proven track record of identifying and resolving billing discrepancies.
  • Hands-on experience auditing telecom invoices (voice, data, wireless)
  • Familiarity with telecom billing systems, carrier portals, and contract terms
  • Practical experience in wireline and wireless telecommunications services, including knowledge of carriers, billing structures, and contract terms.
  • Expertise in MS Excel and data analysis tools to manage and reconcile large datasets
  • Proficiency with telecom expense management (TEM) platforms or specialized billing software.
  • Experience working in a CRM system (Salesforce, MS Dynamics etc.)
  • Excellent communication, leadership, negotiation, and conflict resolution abilities

If you meet the requirements and are passionate about working with clients in the telecom industry, we encourage you to apply for this exciting opportunity.

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