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Virtual Technical Support Jobs in Georgia (NOW HIRING)

QGenda

QGenda Technical Engineer

Atlanta, GA · On-site

Independently manages a diverse workload of support cases and complex project assignments ... Fully company-paid options for medical (both in-person and virtual), dental and vision insurance

IBM

$14.50 - $19.50/hr

... and supporting renewal, upgrade, and modernization opportunities. * Participate in customer ... Deliver virtual technical demonstrations, solution overviews, and proof-of-value discussions that ...

OkWhen

Customer Experience Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

You will be a key touchpoint for our users by providing live technical support, moderating virtual events, and helping customers succeed on our platform through clear communication, education, and ...

OkWhen

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

You will be a key touchpoint for our users by providing live technical support, moderating virtual events, and helping customers succeed on our platform through clear communication, education, and ...

LayerCake

Client Support Analyst II

Macon, GA · On-site

LayerCake is seeking a Support Engineer II to provide intermediate technical support for our ... Strong knowledge in patching, maintenance, differentiating physical/virtual servers, and adding ...

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Virtual Technical Support information

See Georgia salary details

$12

$21

$37

How much do virtual technical support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for virtual technical support in Georgia is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.94 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Technical Support jobs in Georgia?

The most popular types of Technical Support jobs in Georgia are:

Head of Sales Solutions Engineering

Norcross, GA • On-site

Slip Robotics
Transportation and Warehousing • 1 - 10 employees
Learn more about Slip Roboticsexternal

Full-time

Medical, Dental, Vision, PTO

Re-posted 7 days ago

Job description

Slip Robotics is a B2B Robotics-as-a-Service company deploying autonomous loading and unloading robots at warehouse and fulfillment sites across North America. Our customers include some of the largest shippers and 3PLs in the industry. We build the robots, we deploy them, and we keep them running - and we're scaling fast.

The Head of Sales Solutions Engineering sits at the intersection of Sales, Account Management, and Product/Operations, and leads a team engaged from the earliest discovery and qualification conversations through post-sale deployment and account health monitoring. This team ensures every solution proposed to a prospect is both operationally viable for the customer's environment and profitably deliverable by Slip.

Responsibilities:

  • Join Account Executives in discovery and qualification calls from the earliest stages of an opportunity, helping shape deal strategy and technical positioning rather than only reviewing proposals after the fact.
  • Translate customer site conditions (dock layout, trailer mix, throughput volume, staffing model) into validated SlipBot/SlipLift configurations and ROI models.
  • Review and validate Statements of Work and deployment scopes before contract execution to prevent commitments the configuration can't support.
  • Conduct on-site or virtual technical feasibility assessments ahead of proposal finalization.
  • Serve as the technical bridge between Sales, Account Management, and Product/Engineering during and after deployment.
  • Support Account Management with technical input on renewal and expansion conversations, using deployment performance data to flag risk or upsell opportunity early.
  • Document configuration standards and sizing logic into reusable playbooks for the revenue organization.

Requirements

  • 7+ years in a customer-facing technical role (applications engineering, solutions engineering, systems engineering, or field engineering), ideally in industrial automation, robotics, material handling, or warehouse/logistics technology.
  • Genuine sales acumen: comfort driving early-stage discovery and qualification conversations, reading buying signals, and advancing a deal - not just validating one already in motion.
  • Demonstrated ability to translate physical/operational constraints into technical proposals that both the customer and Slip's delivery team can execute against.
  • Comfort owning both pre-sale technical validation and post-sale accountability.
  • Working knowledge of operations across the industries that Slip serves.
  • Strong written and verbal communication skills, credible with both operations-floor stakeholders and executive buyers.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Stock Option Plan

Slip Robotics is an equal opportunity employer. We evaluate candidates on the merits of their experience and their fit for the role. We welcome applicants from every background.

Apply