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Virtual Support Jobs in Wayland, MI (NOW HIRING)

Dutch

Virtual Care Veterinarian (Remote)

Kalamazoo, MI · Remote

$50 - $80/hr

Backed by leading investors, Dutch has the stability and resources to support our doctors in ... Conduct virtual consultations with pet parents via video and asynchronous messaging * Review ...

Amway

Sr Sponsorships Activation & PR Specialist

Ada, MI · On-site

$96K - $118K/yr

Lead activation at sponsored events, including pre-event planning, on-site or virtual support, and post-event follow-up as needed. Media Monitoring & Analysis * Serve as the primary administrator and ...

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Virtual Support information

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$13

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$41

How much do virtual support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for virtual support in Wayland, MI is $24.46, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $26.63 per hour, depending on experience, location, and employer.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do I become a virtual support?

To become a virtual support professional, you should develop strong communication and organizational skills, familiarize yourself with common tools like email, chat, and project management software, and consider obtaining relevant certifications if needed. Gaining experience through freelance platforms or internships can also help build your portfolio and credibility in remote support roles.
More about Virtual Support jobs

What job categories do people searching Virtual Support jobs in Wayland, MI look for?

The top searched job categories for Virtual Support jobs in Wayland, MI are:

What cities near Wayland, MI are hiring for Virtual Support jobs?

Cities near Wayland, MI with the most Virtual Support job openings:

Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Wayland, MI as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 27% Part Time, 1% Temporary, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $50,872 per year, or $24.5 per hour.

Virtual Mentor for Middle/High School Students

Battle Creek, MI • On-site

Sylvania
See more jobs at Sylvaniaexternal

Other

Posted 7 days ago

Job description

Lakeview Alternative High School (LAHS) Position Title: Virtual Mentor Reports To: Building Principal / Alternative Education Coordinator Work Schedule: In-person on campus every Tuesday, Wednesday, and Thursday. Position Summary:

The Virtual Mentor plays a key role in guiding, supporting, and advocating for students enrolled in the district’s virtual learning program. Mentors are responsible for building meaningful relationships with their assigned roster of students, monitoring academic progress, and serving as a consistent point of contact for students and families. This position also supports middle school and high school discipline initiatives by assisting students who are participating in virtual learning as part of behavioral, attendance, disciplinary, or alternative support plans. The ultimate goal of the Virtual Mentor is to motivate and support each student toward academic success, positive engagement in school, and successful progression toward their educational and future goals.

Job Duties and Responsibilities:
  • Build positive, trusting relationships with students to support engagement, motivation, and academic success.
  • Serve as the primary progress mentor and contact for a roster of assigned students enrolled in virtual courses.
  • Maintain regular communication with students, families, and instructors to monitor student progress and resolve issues related to attendance, coursework, or engagement.
  • Conduct regular check-ins with students to ensure ongoing progress toward graduation and help students set achievable academic goals.
  • Collaborate with staff, counselors, and administration to provide targeted supports for students experiencing barriers to success.
  • Create a supportive environment that promotes equity, respect, and belonging for all students.
  • Maintain accurate student progress documentation, communication logs, and records in accordance with district expectations.
  • Serve as an advocate for students and families, connecting them with appropriate school and community resources as needed.
  • Demonstrate professionalism, punctuality, and reliability in all aspects of the role.
  • Participate in professional learning and team meetings as assigned.
  • Perform other duties as assigned by the principal or district administration.
Highly Preferred Qualifications:
  • Valid or expired Michigan Teaching Certificate.
  • Minimum of 10 years of successful teaching experience, preferably in alternative education, virtual education, or at-risk youth settings.
  • Bachelor’s Degree in Education or related field from an accredited institution.
  • Proven experience working effectively with students who have experienced trauma, academic disengagement, or personal hardship.
  • Strong interpersonal skills with the ability to build meaningful relationships with students, families, and colleagues.
  • Equity-minded and responsive to individual student needs; demonstrates cultural competence and inclusive practices.
  • Highly dependable, punctual, and organized with strong follow-through.
  • Excellent written and verbal communication skills.
  • Patient, and able to motivate students through challenges.
  • Demonstrated ability to collaborate with colleagues, maintain confidentiality, and manage multiple priorities.
  • Commitment to going above and beyond to form a bridge between the school, the student, and the family in support of student success.

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