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Virtual Support Jobs in Columbus, OH (NOW HIRING)

Wing Assistant

General Virtual Assistant (US)

Columbus, OH · Remote

$2.4K - $3.6K/mo

General Virtual Assistant (Remote) Wing is on the exciting mission of redefining the future of work ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Wing Assistant

General Virtual Assistant (US)

Columbus, OH · On-site +1

$20.50 - $27.50/hr

General Virtual Assistant (Remote) Wing is on the exciting mission of redefining the future of work ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Wing Assistant

Real Estate Virtual Assistant (US)

Columbus, OH · On-site +1

$20.50 - $27.50/hr

Real Estate Virtual Assistant (Remote) Wing is on the exciting mission of redefining the future of ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

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Virtual Support information

See Columbus, OH salary details

$13

$25

$43

How much do virtual support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for virtual support in Columbus, OH is $25.16, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $27.40 per hour, depending on experience, location, and employer.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do I become a virtual support?

To become a virtual support professional, you should develop strong communication and organizational skills, familiarize yourself with common tools like email, chat, and project management software, and consider obtaining relevant certifications if needed. Gaining experience through freelance platforms or internships can also help build your portfolio and credibility in remote support roles.
More about Virtual Support jobs

What are the most commonly searched types of Support jobs in Columbus, OH?

The most popular types of Support jobs in Columbus, OH are:

What are popular job titles related to Virtual Support jobs in Columbus, OH?

For Virtual Support jobs in Columbus, OH, the most frequently searched job titles are:

What job categories do people searching Virtual Support jobs in Columbus, OH look for?

The top searched job categories for Virtual Support jobs in Columbus, OH are:

What cities near Columbus, OH are hiring for Virtual Support jobs?

Cities near Columbus, OH with the most Virtual Support job openings:

Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Columbus, OH as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $52,332 per year, or $25.2 per hour.

Virtual Assistant - Columbus

The Boutique COO

Columbus, OH • On-site, Remote

$22/hr

Contractor

Posted 6 days ago

Job description

The Boutique COO supports business owners and founders and is looking for an excellent, self-starting, virtual assistant to join the team.
We're looking for someone to join us and grow with us as we're rapidly expanding!
Job Responsibilities:
  • Manages projects on behalf of our clients, managing and meeting deadlines
  • Complete a variety of virtual assistant tasks including scheduling, emailing, lead conversion management, research projects, data entry, and many more different types of projects
  • Professionally communicate with clients and adjust to their changing priorities, needs, and deadlines using their business values and processes as a guiding principle

Hours start at 20 hours per week and have potential to grow up to 40 hours per week as we grow. Schedule is flexible and largely weekday-based, with most project turnaround times being 1-2 days.
This is a remote position.
Requirements
Project Manager Qualifications / Skills:
  • Experience working in operations and administrative roles
  • Strong written and verbal communication skills, with the ability to tailor communication to a variety of styles and client priorities
  • Self-starter attitude; comfortable with an open-ended problem and creating a suggested plan from that
  • Project and process management, managing deadlines and several priorities
  • Critical thinking, if you think a client or project should be focused on something else
  • Strong organizational and analytical skills

Benefits
Why Join Us?
  • Remote Work: This is a fully remote position within the US, offering flexibility and work-life balance.
  • Flexible Hours: Start at 20 hours per week with the potential to grow.
  • Competitive Pay: Starting at $22/hour, with bonus opportunities of up to $10k annually.
  • Growth Opportunities: Ample potential for career growth and performance bonuses.

The Boutique COO is committed to social justice, including LGBTQ rights, women's rights, and civil rights, and provides services for individuals from a diverse array of races, ethnicities, national origins, sexual orientations, ages, religions, genders, educations, abilities and other identities. We do not tolerate or support discriminatory speech, hate speech, comments or actions against others based on their sex, gender, age, ethnicity, race, socio-economic status, disability, or other labels, or any physical, mental, or emotional abuse.

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