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Virtual Support Jobs in Boise, ID (NOW HIRING)

The group you'll be a part of The Customer Support Business Group focuses on enabling our customers ... Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier ...

Knowledge of community resources to suggest services in home, office, or virtual settings to ... Deliver clinical support and psychoeducation to birth, foster, post adoption and other identified ...

Knowledge of community resources to suggest services in home, office, or virtual settings to ... Deliver clinical support and psychoeducation to birth, foster, post adoption and other identified ...

What You'll Do As a TeleICU RN, you'll provide virtual critical care support to patients and care teams across four hospitals and two critical access sites, supporting five ICUs, one step-down unit ...

... support and education of pet parents through virtual consultations. • Ensure compliance with regulatory requirements, including establishing virtual VCPR and providing telemedicine services to ...

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Virtual Support information

See Boise, ID salary details

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How much do virtual support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for virtual support in Boise, ID is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $27.02 per hour, depending on experience, location, and employer.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do I become a virtual support?

To become a virtual support professional, you should develop strong communication and organizational skills, familiarize yourself with common tools like email, chat, and project management software, and consider obtaining relevant certifications if needed. Gaining experience through freelance platforms or internships can also help build your portfolio and credibility in remote support roles.

What are the most commonly searched types of Support jobs in Boise, ID?

The most popular types of Support jobs in Boise, ID are:

What are popular job titles related to Virtual Support jobs in Boise, ID?

For Virtual Support jobs in Boise, ID, the most frequently searched job titles are:

What cities near Boise, ID are hiring for Virtual Support jobs?

Cities near Boise, ID with the most Virtual Support job openings:

Training Support Center Specialist/Technician, ARNG Training & Range Support

Yorktown Systems Group, Inc.

Boise, ID • On-site

Full-time

Re-posted 26 days ago


Job description

ABOUT THE ORGANIZATION Yorktown Systems Group, Inc., and its wholly-owned subsidiaries, are a committed team of dedicated former military and civilian professionals who believe in providing ethical and quality services to Government customers. Our leadership team is composed primarily of Veterans who are now serving in a corporate environment rather than in uniform. Our customer's missions become our own and we are committed to working as a team to achieve success. Because of the depth and experiences of our corporate leadership, we can assure all our customers that "we will do what we say we can do" and will focus on our customer's missions rather than corporate goals. Our business model is based on a personal commitment from our leaders to maintain contact with our customers to continually and consistently gauge our performance. Yorktown Systems Group was founded on the idea that providing quality and ethical services with a laser focus on our customer's goals is an effective long-term business model. Our mission, therefore, is to help our customers meet their requirements and goals. The contractor will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. This provision shall not apply to instances in which an employee who has access to the compensation information of other employees or applicants as a part of such employee's essential job functions discloses the compensation of such other employees or applicants to individuals who do not otherwise have access to such information, unless such disclosure is in response to a formal complaint or charge, in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or is consistent with the contractor's legal duty to furnish information. The Unconventional, LLC is a wholly-owned subsidiary of Yorktown Systems Group, Inc.
Job Title
Training Support Center Specialist/Technician, ARNG Training & Range Support
Location
Gowen Field, Idaho - Gowen Field, ID 83705 US (Primary)
Job Description
Summary:
The Training Support Center Specialist/Technician supports Yorktown System Group's (YSG) contract efforts for the Army National Guard (ARNG) Training and Range Support Program. The technical support services for this effort include support to the Army National Guard's Training Aids, Devices, Simulators and Simulations (TADSS), Regional Virtual Training Program (RVTP) and Sustainable Range Program (SRP) by conducting integrated logistical support located throughout the United States and its Territories to Active United States Army, Army Reserves, National Guard, Army ROTC, other Department of Defense (DoD) and Federal Agencies.
Specific duties may include, but are not limited to:
  • Provide on-site training center support operations
  • Support Training Aids, Devices, Simulators and Simulations (TADSS) training and operations at each training center
  • Participate in revision, as needed, of lesson plans, program of instructions (POI's), etc., to ensure crews receive training in the most up-to-date regulatory procedures conducted by instructor/operator (I/O) personnel
  • Provide technical instruction, demonstration and guidance on practical exercises; evaluation of performance; special assistance to students requiring additional training; observe students operating the training devices and identify operational errors; provide guidance and problem-solving techniques to resolve operational problems
  • Operate training devices and simulator
  • Operate and maintain simulators and simulations within the Synthetic Training Environment (STE)
  • Prepare for assigned classes by ensuring instructional materials, training aids and systems are present and operational prior to classes beginning
  • Present programs of instruction according to lesson plans based on capability and needs
  • Conduct complete groupings of instruction and briefings in an established program of instruction (POI)
  • Certify new operators, provide and track annual recertification.
  • Assist unit trainers in conducting individual and crew training
  • Maintain Training Support Center (TSC) operation
  • Perform warehouse operations
  • Research doctrine and utilization strategy of applicable trainers from a variety of sources
  • Ensure personnel have valid state driver's licenses to operate passenger type and/or non-commercial vehicles in the performance of this contract
  • Transfer knowledge to unit personnel
  • Maintain a clean and safe work are
  • Comply with all safety guidelines
  • Provide technical assistance to newly assigned unit instructors to improve instructional competence
  • Draft policy standards and procedures for the program for Government consideration
  • Manage TADSS equipment
  • Utilize Training Support-Material Army-wide Tracking System (TS-MATS). Annotate required maintenance and service in TS-MATS
  • Attend meetings, conferences, and planning sessions to provide experienced technical recommendations with the Government
  • Document and track TADSS trends on availability and operability
  • Assist Government with research on a variety of different issues, when requested
  • Maintain records of devices turned in for inspection or repair

Job Requirements
Required Qualifications:
  • Shall have a minimum of 3 years of experience in training support center operations or equivalent experience.
  • Shall have knowledge and a minimum of 3 years of experience with Army National Guard Training programs.
  • Shall have the appropriate valid licensing and training required by state and federal laws and regulations to operate Government Owned or Leased Vehicles (i.e. GSA lease) and/or forklift machinery prior to and throughout the contract performance.

Clearance: Able to get a DoD SECRET Clearance
Location / Places of Performance:
  • Idaho Training Center (Gowen Field/Orchard TS, ID)

Travel: Travel will be required
Security Clearance
Secret (3)
Travel
Some travel may be required
Job Type
Full-Time
Exemption Type
Exempt
Category
Contractors
EEO STATEMENT Yorktown Systems Group, Inc., and its wholly-owned subsidiaries, are an Equal Opportunity Employer. No employee or applicant for employment is denied equal opportunity because of race, color, sex, national origin, religion, age, disability, marital status, pregnancy, sexual orientation, gender identity, genetic information, any other non-merit-based factor, or other characteristics protected by law. As part of the company's equal employment opportunity policy, Yorktown Systems Group, Inc., and its subsidiaries, will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities. The Unconventional, LLC. is a wholly-owned subsidiary of Yorktown Systems Group, Inc.