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Virtual Standardized Patient Jobs in Bothell, WA

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Virtual Standardized Patient information

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How much do virtual standardized patient jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for virtual standardized patient in Bothell, WA is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $23.65 per hour, depending on experience, location, and employer.

What is a virtual standardized patient?

A Virtual Standardized Patient is an actor or trained individual who participates in simulated clinical scenarios via video or online platforms to help train and assess healthcare professionals. They portray patients with specific medical histories, symptoms, and emotional states, allowing students or practitioners to practice communication, diagnostic, and interpersonal skills in a realistic but controlled environment. This role is crucial for medical education, especially in remote or distance learning settings, ensuring learners get practical experience without direct patient contact.

What are the key skills and qualifications needed to thrive as a virtual standardized patient?

To thrive as a Virtual Standardized Patient, you need strong acting skills, attention to detail, and the ability to consistently portray medical scenarios, often supported by experience in theater, healthcare, or related fields. Familiarity with video conferencing platforms and digital simulation software is typically required. Outstanding communication, adaptability, and feedback-giving skills set top performers apart. These abilities ensure accurate, realistic patient interactions and effective support for medical education and assessment.

What are some unique challenges faced by virtual standardized patients, and how can they be addressed?

Virtual Standardized Patients (VSPs) often face the challenge of delivering consistent and realistic portrayals of medical cases through digital platforms, which can limit non-verbal communication cues. To address this, VSPs can focus on clear vocal expression, precise timing, and becoming adept at using virtual meeting tools. Additionally, adapting to various software environments and receiving feedback from instructors helps refine performance. Continuous training and open communication with simulation coordinators also ensure that scenarios remain effective and engaging for learners.

What is the difference between Virtual Standardized Patient vs Virtual Medical Scribe?

AspectVirtual Standardized PatientVirtual Medical Scribe
Required CredentialsTypically no formal medical credentials; training providedMedical background or familiarity with medical terminology often preferred
Work EnvironmentRemote, simulated patient interactions for training and assessmentRemote documentation support during medical encounters
Employer & Industry UsageHealthcare education, medical training programsHospitals, clinics, healthcare providers
Common Search & ComparisonYesNo

Virtual Standardized Patients are primarily used for medical training and assessment, focusing on simulated patient interactions without requiring medical credentials. Virtual Medical Scribes assist healthcare providers by documenting patient encounters remotely, often needing some medical knowledge. While both roles are remote and healthcare-related, they serve different functions within the medical education and clinical support sectors.

What job categories do people searching Virtual Standardized Patient jobs in Bothell, WA look for?

The top searched job categories for Virtual Standardized Patient jobs in Bothell, WA are:

Virtual Standardized Patient jobs near you
Infographic showing various Virtual Standardized Patient job openings in Bothell, WA as of August 2026, with employment types broken down into 3% As Needed, 71% Full Time, and 26% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $44,287 per year, or $21.3 per hour.

Patient Services Rep-Contact Center

Kirkland, WA • On-site

Evergreen Health
Health Care and Social Assistance • 201 - 500 employees
Learn more about Evergreen Healthexternal

$22.59 - $36.14/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Wage Range: $22.59 - $36.14 per hour
Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.
Job Summary:
Serves as the first point-of-contact for patients in a fast-paced call center. Utilizes exceptional customer service skills to coordinate patient care and to provide an excellent patient experience. Responsibilities may include inbound and outbound call management in relation to patient registration and scheduling; payment processing and charge reconciliation; message and work queue management; facilitating pathway for patients needing RN triage; prior authorizations, medication refill management; referral management and other duties as assigned.
Primary Duties:
  1. Coordinates all aspects of patient scheduling to include creating initial and follow up in-person and virtual visit appointments; rescheduling, cancelling, and managing self-scheduled appointments in a timely manner that meets the needs of the patient and optimizes provider schedules.
  2. Requests, confirms, and validates interpreter services to meet patient needs.
  3. Sets up and verifies active and contracted insurance coverage in multiple systems and/or educates patients on co-insurances/co-pays, self-pay, L&I, MVA, Medicaid, Medicare/Medicare Advantage, etc.
  4. Markets the benefits of the patient portal and assists patients with the enrollment process.
  5. Manages multi-line telephone system (incoming and outgoing).
  6. Follows guidelines to identify and direct patients calling with emergent/urgent symptoms to appropriate clinical staff for screening. Coordinates emergent or add-on patient care requests with clinical team and provider.
  7. Responsible for message management to include accurate and complete messages, may propose orders and coordinate communication with clinic staff.
  8. Manages various work queues and takes prompt action to respond to pending requests.
  9. Prepares and sends letters, portal messages or phone calls to communicate pertinent information and important patient outreach.
  10. Performs other duties as assigned.
License, Certification, Education or Experience:
REQUIRED for the position:
  • High School diploma or equivalent
  • 1 year of experience in a customer service role
  • Excellent interpersonal communication skills, including the capacity to communicate with a diverse range of individuals and dispositions
  • Ability to problem solve, stay calm under pressure, and present oneself in a pleasant and professional manner when responding to inquiries from EH staff and patients (Ex. service recovery)
  • Strong written communication skills, including ability to spell accurately and write legibly
  • Ability to work independently, show initiative and work productively within a team environment
  • Actively listen to and validate patient conversations. Employ de-escalating techniques as appropriate
  • Ability to prioritize multiple tasks and ability to access, analyze and apply concepts associated with protocols, policy, and guidelines
  • Keyboarding skills and working knowledge of Windows based software systems
DESIRED for the position:
  • Previous experience in a medical reception or similar administrative role or experience providing direct clinical patient care such as working as Medical Assistant, Pharmacy Assistant, Radiology or Lab Technician, Certified Nursing Assistant, Surgical Assistant, etc.
  • Knowledge of basic medical terminology/common medications
  • Knowledge and experience accessing/verifying insurance coverage. Experience using Real Time Eligibility (RTE) and Payer/Insurance Portals
  • Electronic Medical Record (EMR) experience, Epic
  • Familiarity with HIPAA and other health industry compliance standards
Benefit Information:

Choices that care for you and your family
At EvergreenHealth, we appreciate our employees' commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.
  • Medical, vision and dental insurance
  • On-demand virtual health care
  • Health Savings Account
  • Flexible Spending Account
  • Life and disability insurance
  • Retirement plans 457(b) and 401(a) with employer contribution)
  • Tuition assistance for undergraduate and graduate degrees
  • Federal Public Service Loan Forgiveness program
  • Paid Time Off/Vacation
  • Extended Illness Bank/Sick Leave
  • Paid holidays
  • Voluntary hospital indemnity insurance
  • Voluntary identity theft protection
  • Voluntary legal insurance
  • Pay in lieu of benefits premium program
  • Free parking
  • Commuter benefits
  • Cafeteria & Gift Shop Discount

View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.

Kirkland Employee Benefits | Kirkland, WA | EvergreenHealth

Employment Type: Full-Time
Evergreen Health logo

About Evergreen Health

Sourced by ZipRecruiter

Evergreen Health, located in Buffalo, NY, US, is a reputable organization in the healthcare industry. Established in 1983 initially as an AIDS Service Organization, it has continually evolved to meet the diverse health needs of the individuals it serves. Their objective extends beyond just providing medical care, as they believe in fostering an environment that promotes comprehensive health, wellness and recovery. The website, evergreenhs.org, provides an insight into their extensive range of services including primary and specialty medical care, supportive services, pharmacy services, community health, behavioral health, and substance use disorders services.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Buffalo, NY, US

Year founded

1983

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