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Virtual Retail Jobs in Mission, TX (NOW HIRING)

Macy's

Personal Stylist, La Plaza Mall - Full Time

Mcallen, TX · On-site

$11.50 - $15.25/hr

Partner with store team, vendors and community partners to develop and host virtual and in-store ... Minimum of 3 years retail experience or other high touch selling position. Essential Physical ...

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All JobsRetail JobsVirtual Retail JobsVirtual Retail Jobs in Mission, TX

Virtual Retail information

See Mission, TX salary details

$9

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How much do virtual retail jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for virtual retail in Mission, TX is $12.34, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $12.84 per hour, depending on experience, location, and employer.

What is a virtual retail?

A Virtual Retail job involves selling products or services online rather than in a traditional brick-and-mortar store. Employees in virtual retail may work in customer service, sales, inventory management, or digital marketing, all through online platforms. These roles often require strong communication skills, familiarity with e-commerce technology, and the ability to assist customers remotely. As more shopping moves online, virtual retail positions are becoming increasingly important and widely available.

What are the key skills and qualifications needed to thrive as a virtual retail associate, and why are they important?

To thrive as a Virtual Retail Associate, you need strong product knowledge, sales skills, and customer service experience, typically supported by a high school diploma or equivalent. Familiarity with e-commerce platforms, CRM software, and digital communication tools like chat or video conferencing is essential. Outstanding communication, problem-solving abilities, and adaptability set top performers apart in this role. These skills are crucial for delivering excellent customer experiences and driving sales in an online retail environment.

What are some common challenges faced by virtual retail professionals, and how can they be effectively managed?

Virtual retail professionals often face challenges such as managing customer expectations remotely, handling high volumes of online inquiries, and keeping up with rapidly changing digital sales platforms. To manage these effectively, it's important to develop strong communication skills, become proficient with the latest e-commerce tools, and work collaboratively with support teams such as IT and logistics. Regular training and staying updated on digital retail trends can also help professionals adapt quickly and provide an excellent customer experience.

What is the difference between Virtual Retail vs Virtual Customer Service Representative?

AspectVirtual RetailVirtual Customer Service Representative
Required CredentialsHigh school diploma or equivalent; retail experienceHigh school diploma; customer service skills
Work EnvironmentOnline retail platforms, e-commerce sitesCustomer support channels like chat, email, phone
Employer & Industry UsageRetail companies, e-commerce businessesAny industry with customer support needs
Common Search & ComparisonYesYes

Virtual Retail involves managing online sales, product listings, and customer transactions within e-commerce platforms. Virtual Customer Service Representatives focus on assisting customers via chat, email, or phone, addressing inquiries and resolving issues. While both roles are remote and customer-focused, Virtual Retail emphasizes sales and product management, whereas Virtual Customer Service is centered on support and service. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the most commonly searched types of Retail jobs in Mission, TX?

The most popular types of Retail jobs in Mission, TX are:

What cities near Mission, TX are hiring for Virtual Retail jobs?

Cities near Mission, TX with the most Virtual Retail job openings:

Virtual Retail jobs near you
Infographic showing various Virtual Retail job openings in Mission, TX as of August 2026, with employment types broken down into 67% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $25,670 per year, or $12.3 per hour.

BERT OGDEN FIESTA CHEVROLET INTERNET REPRESENTATIVE

Fiesta Chevrolet Inc

Edinburg, TX • On-site

$10.75 - $14.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Description

SUMMARY

The Internet Representative supports the dealership's Business Development Center by responding promptly to online, phone, text, email, and chat inquiries, engaging prospective customers, and converting leads into scheduled showroom appointments. This role is responsible for delivering a professional first impression, providing accurate vehicle and dealership information, maintaining consistent follow-up, updating customer records in the CRM, and helping create a positive customer experience from initial contact through appointment confirmation.


ESSENTIAL DUTIES

Respond to internet leads, phone calls, texts, emails, and chat inquiries in a timely and professional manner.

Contact prospective customers to answer questions, provide vehicle information, confirm inventory availability, discuss pricing or incentives when appropriate, and encourage next steps.

Schedule, confirm, and follow up on sales appointments, including no-show appointments and unsold opportunities.

Maintain accurate customer information, communication notes, appointment details, and follow-up activity in the CRM and related dealership systems.

Conduct inbound and outbound follow-up calls for internet leads, phone inquiries, prior showroom visits, service customers, anniversary contacts, birthday follow-ups, and buy-back opportunities.

Use approved scripts, email templates, text messages, and dealership resources to provide clear communication and consistent customer experience.

Send appointment reminders, dealership direction links, vehicle information, inventory links, credit application options, and other helpful resources as needed.

Monitor and respond to Gubagoo, Facebook Messenger, and virtual retail notifications; collect customer contact information and push appointments to the CRM when scheduled.

Support equity mining and service-to-sales opportunities by contacting customers and identifying potential vehicle purchase or trade-in interest.

Meet monthly activity and performance expectations, including appointment-setting, shown appointments, sold units, calls, texts, and emails.

Complete required OEM Internet Representative certification and participate in ongoing training to stay current on dealership processes, products, promotions, and customer service standards.

Other duties as assigned

Requirements

QUALIFICATIONS 

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Strong data entry and typing skills with a high level of accuracy.

Excellent attention to detail and ability to manage multiple tasks efficiently.

Basic understanding of relevant tools or concepts depending on the specific role.

Strong organizational and communication skills


EDUCATION and/or EXPERIENCE

A college degree in a related field is preferable but not required.

Previous experience in a similar role or industry is a plus.

Familiarity with digital tools, platforms, or industry-specific software is beneficial.


PHYSICAL REQUIREMENTS & WORK ENVIRONMENT  

While performing the duties of this job, the employee is regularly required to talk or listen. The employee is regularly required to sit; use hands to finger, handle, or feel. 

Duties are performed primarily at a desk in an office setting. Work includes frequent clerical and administrative responsibilities and interaction with managers and employees. 

Prolonged periods of sitting. 

Must be able to lift up to 20 pounds at times. 

Occasional attendance at social gatherings. 

Ability to travel occasionally.


CERTIFICATES, LICENSES, REGISTRATIONS 

Valid Texas Driver's License 


OTHER REQUIREMENTS 

Pass Background Check 

Pass Drug Test 

Must be 21 Years-Old or older 


EMPLOYMENT BENEFITS INCLUDE

Paid Vacation and Holidays 

401(K) 

Vision Insurance 

Dental Insurance 

Medical Insurance 

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