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Virtual Retail Jobs in Michigan (NOW HIRING)

Shinola- Retail

Shinola Retail Key Holder - Somerset

Troy, MI · On-site

$14 - $18.50/hr

Retail Key Holder Who we are: At Shinola, we make beautiful, enduring, handcrafted goods that are ... Execute in-person and virtual shopping appointments. * Participate in monthly product knowledge ...

Aritzia

Retail Associate - Somerset

Troy, MI

$30/hr

THE TEAM The mission of the Retail team is to deliver world-class client experiences. THE ... Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to ...

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All JobsRetail JobsVirtual Retail JobsVirtual Retail Jobs in Michigan

Virtual Retail information

See Michigan salary details

$10

$13

$17

How much do virtual retail jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for virtual retail in Michigan is $13.92, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $14.47 per hour, depending on experience, location, and employer.

What is the difference between Virtual Retail vs Virtual Customer Service Representative?

AspectVirtual RetailVirtual Customer Service Representative
Required CredentialsHigh school diploma or equivalent; retail experienceHigh school diploma; customer service skills
Work EnvironmentOnline retail platforms, e-commerce sitesCustomer support channels like chat, email, phone
Employer & Industry UsageRetail companies, e-commerce businessesAny industry with customer support needs
Common Search & ComparisonYesYes

Virtual Retail involves managing online sales, product listings, and customer transactions within e-commerce platforms. Virtual Customer Service Representatives focus on assisting customers via chat, email, or phone, addressing inquiries and resolving issues. While both roles are remote and customer-focused, Virtual Retail emphasizes sales and product management, whereas Virtual Customer Service is centered on support and service. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are some common challenges faced by virtual retail professionals, and how can they be effectively managed?

Virtual retail professionals often face challenges such as managing customer expectations remotely, handling high volumes of online inquiries, and keeping up with rapidly changing digital sales platforms. To manage these effectively, it's important to develop strong communication skills, become proficient with the latest e-commerce tools, and work collaboratively with support teams such as IT and logistics. Regular training and staying updated on digital retail trends can also help professionals adapt quickly and provide an excellent customer experience.

What is a Virtual Retail job?

A Virtual Retail job involves selling products or services online rather than in a traditional brick-and-mortar store. Employees in virtual retail may work in customer service, sales, inventory management, or digital marketing, all through online platforms. These roles often require strong communication skills, familiarity with e-commerce technology, and the ability to assist customers remotely. As more shopping moves online, virtual retail positions are becoming increasingly important and widely available.

What are the key skills and qualifications needed to thrive as a Virtual Retail Associate, and why are they important?

To thrive as a Virtual Retail Associate, you need strong product knowledge, sales skills, and customer service experience, typically supported by a high school diploma or equivalent. Familiarity with e-commerce platforms, CRM software, and digital communication tools like chat or video conferencing is essential. Outstanding communication, problem-solving abilities, and adaptability set top performers apart in this role. These skills are crucial for delivering excellent customer experiences and driving sales in an online retail environment.
What are the most commonly searched types of Retail jobs in Michigan? The most popular types of Retail jobs in Michigan are:
What are popular job titles related to Virtual Retail jobs in Michigan? For Virtual Retail jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Virtual Retail jobs in Michigan look for? The top searched job categories for Virtual Retail jobs in Michigan are:
What cities in Michigan are hiring for Virtual Retail jobs? Cities in Michigan with the most Virtual Retail job openings:
Virtual Retail jobs near you
Infographic showing various Virtual Retail job openings in Michigan as of July 2026, with employment types broken down into 66% Full Time, 30% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $28,945 per year, or $13.9 per hour.
Retail Experience Coach

Retail Experience Coach

GP Strategies Corporation

Troy, MI • On-site

Full-time

Posted 10 days ago

GP Strategies rating

7.9

Company rating: 7.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

34th of 73 rated business consultants

Job description


What You'll Do
As a Retail Experience Coach, you'll serve as a trusted advisor and performance partner for Hyundai dealerships, helping teams deliver exceptional customer experiences and maximize their potential.
Key Responsibilities
  • Deliver engaging, in-dealership coaching and training focused on:
  • Hyundai products and technologies
  • Retail sales effectiveness
  • Customer experience excellence
  • Consultation and sales process execution
  • Coach and develop front-line dealership personnel to meet and exceed Hyundai Retail Experience standards.
  • Inspire dealership teams through hands-on learning experiences that drive measurable performance improvements.
  • Identify, document, and share best practices that contribute to dealership success and operational excellence.
  • Partner with regional and national Hyundai leadership teams to align coaching initiatives with strategic priorities.
  • Facilitate virtual training sessions, product launches, workshops, and large-group presentations.
  • Support new vehicle launches by ensuring dealership personnel are equipped with the knowledge and confidence to succeed.
  • Stay ahead of industry trends through ongoing product knowledge development and competitive analysis.
  • Maintain accurate reporting, scheduling, attendance records, and expense documentation in accordance with program standards.

What Makes You Successful
You're a confident communicator, natural coach, and automotive enthusiast who enjoys helping others grow. You know how to connect with dealership personnel at every level-from sales consultants to dealership management-and can turn complex information into engaging, actionable learning experiences.
You bring energy, credibility, professionalism, and a genuine passion for developing people and driving results.
Qualifications
Required
  • 3+ years of automotive retail sales, training, coaching, or related dealership experience.
  • Strong facilitation, presentation, and coaching skills with the ability to engage diverse audiences.
  • Passion for automotive products, technology, and customer experience excellence.
  • Proven ability to build trust and cultivate strong relationships with dealership personnel and leadership.
  • Excellent organizational, scheduling, and time management skills.
  • Strong computer proficiency and comfort with virtual training platforms.
  • Professional presence and exceptional communication skills.
  • Ability to travel extensively throughout the assigned region (up to 80%), including frequent overnight travel.
  • High School Diploma/GED with 6+ years of relevant experience.

Preferred
  • Bilingual English/Spanish language skills.
  • Associate's or Bachelor's degree (or military service equivalent) with 3+ years of relevant experience.
  • Previous experience delivering dealership training, coaching, or performance consulting.
  • Demonstrated ability to influence change and help transform dealership culture.

What GP Strategies employees say

Hours and flexibility

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