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Virtual Retail Jobs in Illinois (NOW HIRING)

Aritzia LP

Retail Associate - Rush Street

Chicago, IL · On-site

$20 - $30/hr

THE TEAM The mission of the Retail team is to deliver world-class client experiences. THE ... Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to ...

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Virtual Retail information

See Illinois salary details

$12

$15

$19

How much do virtual retail jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for virtual retail in Illinois is $15.47, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $16.06 per hour, depending on experience, location, and employer.

What is a virtual retail?

A Virtual Retail job involves selling products or services online rather than in a traditional brick-and-mortar store. Employees in virtual retail may work in customer service, sales, inventory management, or digital marketing, all through online platforms. These roles often require strong communication skills, familiarity with e-commerce technology, and the ability to assist customers remotely. As more shopping moves online, virtual retail positions are becoming increasingly important and widely available.

What are the key skills and qualifications needed to thrive as a virtual retail associate, and why are they important?

To thrive as a Virtual Retail Associate, you need strong product knowledge, sales skills, and customer service experience, typically supported by a high school diploma or equivalent. Familiarity with e-commerce platforms, CRM software, and digital communication tools like chat or video conferencing is essential. Outstanding communication, problem-solving abilities, and adaptability set top performers apart in this role. These skills are crucial for delivering excellent customer experiences and driving sales in an online retail environment.

What are some common challenges faced by virtual retail professionals, and how can they be effectively managed?

Virtual retail professionals often face challenges such as managing customer expectations remotely, handling high volumes of online inquiries, and keeping up with rapidly changing digital sales platforms. To manage these effectively, it's important to develop strong communication skills, become proficient with the latest e-commerce tools, and work collaboratively with support teams such as IT and logistics. Regular training and staying updated on digital retail trends can also help professionals adapt quickly and provide an excellent customer experience.

What is the difference between Virtual Retail vs Virtual Customer Service Representative?

AspectVirtual RetailVirtual Customer Service Representative
Required CredentialsHigh school diploma or equivalent; retail experienceHigh school diploma; customer service skills
Work EnvironmentOnline retail platforms, e-commerce sitesCustomer support channels like chat, email, phone
Employer & Industry UsageRetail companies, e-commerce businessesAny industry with customer support needs
Common Search & ComparisonYesYes

Virtual Retail involves managing online sales, product listings, and customer transactions within e-commerce platforms. Virtual Customer Service Representatives focus on assisting customers via chat, email, or phone, addressing inquiries and resolving issues. While both roles are remote and customer-focused, Virtual Retail emphasizes sales and product management, whereas Virtual Customer Service is centered on support and service. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the most commonly searched types of Retail jobs in Illinois?

The most popular types of Retail jobs in Illinois are:

What are popular job titles related to Virtual Retail jobs in Illinois?

For Virtual Retail jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Virtual Retail jobs in Illinois look for?

The top searched job categories for Virtual Retail jobs in Illinois are:

What cities in Illinois are hiring for Virtual Retail jobs?

Cities in Illinois with the most Virtual Retail job openings:

Virtual Retail jobs near you
Infographic showing various Virtual Retail job openings in Illinois as of August 2026, with employment types broken down into 65% Full Time, 34% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $32,180 per year, or $15.5 per hour.

Retail Sales Consultant - Wireless Expert

Chicago Marketing, Inc.

Downers Grove, IL • On-site

$40K/yr

Full-time

Medical, PTO

Re-posted 16 days ago

Key responsibilities

  • Provide a total sales solution to customers for wireless and mobility needs, including devices, accessories, and service plans.

  • Deliver an outstanding store experience to improve customer loyalty and strengthen the brand.

  • Meet or exceed sales and customer satisfaction goals, and accurately set up accounts for customers.

Job description

Company Description

Chicago Marketing is a private Brand Marketing & Management Firm, we are partnered with some of the most well known fortune 100 clients within the technology, entertainment, television, security, utility, energy, and telecommunication industries.
We currently work within over 30+ locations across the Chicago Land area and are planning to expand even more by the end of the year. All positions are full time opportunities, and offer a base salary + bonuses and incentives based on a 40 hour work week.

Job Description

Here's your opportunity to join an unstoppable team at a company that's setting a new standard in wireless. This position puts you on the leading edge of the brands that are changing the way people live, work and play.
As a Retail Sales Consultant, you are a wireless expert. This means you have the power to connect customers to the people, places and things that matter most. You move our Client's Brand forward by delivering an unmatched customer experience. You are a guide, a guru, a virtual Jedi master of wireless mobility. You stay current with the latest technologies and trends. You deliver the whole package products, plans and service like nobody's business. Best of all, when you're doing what you do best (being awesome), you're nailing customer satisfaction and growth goals and having fun while doing it. Did we mention you do this with other great people who complete the circle of awesomeness? We call them your Home Base Retail team.
You are the Brand face to the customer and as such, you are the walking embodiments of the brand and our commitment to provide our customers the best possible offer to fit their needs. Great products, great plans, comparable network and outstanding customer experience.
We reward you for your effort with a great total rewards package including health and wellness benefits, paid time off, and an opportunity to earn incentive rewards for selling, serving and delighting customers. As a full-time team member, you can earn more than $40,000 salaried compensation with significant commission upside for top performers. At our firm we believe in paying for performance - the more you sell, the more you should earn.


A Retail Sales Consultant

  • Provides a total sales solution to our customers, for any of their wireless/mobility needs. This includes selling the value of our client's devices, accessories and service plans; maximizing customer connections; saving our customers money; personalizing their experience; and protecting their investment
  • Delivers an outstanding store experience that improves customer loyalty and strengthens the Brand
  • Meets or exceeds key performance objectives, including sales and customer satisfaction goals
  • Accurately sets up accounts, so customers are ready to use their new devices and plans as soon as they leave the store
  • Identifies the right solutions for customer billing, technical and/or account issues
  • Receives training in their curriculum path to further their skills and career opportunities
  • Complies with all operational policies and procedures

Aside from reasonable accommodations or military obligations, employees must be available to work a retail schedule that includes evenings, weekends and holidays.
Basic Qualifications

  • High School diploma or equivalent
  • Six months retail sales or related experience

This position is in DOWNERS GROVE - reliable transportation is required

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply