Virtual Reservation Agent Jobs (NOW HIRING)

Schulte Companiesis seeking an energetic, experienced, and hands onDirector of Business Traveljoin our team!Schulte Companiesis an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hotelierseager to add like-minded people to our rapidly growing team!

A candidate in this role is expected to bring a wealth of experience in corporate negotiated and consortia markets. They should have well-established relationships with major accounts, consortia partners, and key local accounts.

What's in it for you?When you joinSchulte Companiesyou'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people!Schulte Companiesprovides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, withDaily Pay!

Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match for eligible associates

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company:Schulte Companiesis a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

• Manage all aspects of Corporate Negotiated Account , Luxury and Leisure Consortia and Consortia Marketing.
• Utilize Agency 360 and Zoom Info for market research and account targeting
• Consortia and TMC agent event and familiarization tours
• Utilize and lead Consortia Marketing efforts
• Conduct Consortia Agency training and participate in all related Tradeshows
• Grow DC Local Account Portfolio
• Update seasonal offers for Consortia agents and Local Accounts during low season dates
• Seek out and facilitate Corporate Negotiated RFPs and conduct a detailed rate review process during RFP season
• Participate in GBTA and affiliate events through out the year
• Establish internal promotions to maximize account production
• Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
• Manage business travel accounts to maximize business potential
• Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented maintain existing accounts with active trace/follow up system
• Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
• Develops, maintains, and prospects a Target List of accounts and communicatesupdates to DOSM
• Attends property specific receptions to generate leads and interact with customers
• Organize and execute local area blitzes
• Establishes relationships with local businesses and organizations and is an active member in local industry associations
• Builds relationships with competitors in like roles to keep apprised of trends in the market and industry, and supply changes
• Consistently meet or exceed sales goals including predetermined revenue and sales activity
• Other duties as assigned

EDUCATION AND EXPERIENCE

• High School Diploma/GED. Bachelor's Degree preferred
• Minimum of 2 years of experience in a Hospitality Business Travel role.
• Business Travel experience within an independent hotel environment
• Established relationships with key Corporate Negotiated Accounts and Luxury and Leisure Consortia

KNOWLEDGE, SKILLS AND ABILITIES

• Advanced experience with Agency 360, Cvent RFPs, and developing business cases for corporate RFPs.
• Strong knowledge of the Washington, D.C. market, including local accounts and competitive landscape
• Strong analytical skills relative to impact on hotel revenues
• Ability to communicate effectively verbally and in writing
• Strong understanding of revenue management principles
• Ability to use reservation and revenue management systems to develop pricing and sales recommendations
• Experience with Delphi.fdc preferred

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Companiesis an Equal Opportunity Employer.