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Virtual Representative Jobs in Baltimore, MD (NOW HIRING)

AMBA

Benefits Representative

Baltimore, MD

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: Maryland (statewide, any ... Comfort with phone-based outreach, follow-up, and virtual appointments * Strong communication and ...

AMBA

Benefits Representative

Annapolis, MD

Insurance Benefits Representative (1099 Independent Contractor) Location: Maryland (statewide, any ... Comfort with phone-based outreach, follow-up, and virtual appointments * Strong communication and ...

AMBA

Benefits Representative

Silver Spring, MD

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: Maryland (statewide, any ... Comfort with phone-based outreach, follow-up, and virtual appointments * Strong communication and ...

AMBA

Benefits Representative

Ellicott City, MD

Insurance Benefits Representative (1099 Independent Contractor) Location: Maryland (statewide, any ... Comfort with phone-based outreach, follow-up, and virtual appointments * Strong communication and ...

AMBA

Benefits Representative

Baltimore, MD · On-site

$90K/yr

Description Position at AMBA Insurance Benefits Representative (1099 Independent Contractor ... Comfort with phone-based outreach, follow-up, and virtual appointments * Strong communication and ...

AMBA

Benefits Representative

Baltimore, MD · On-site

$90K/yr

Description Position at AMBA Insurance Benefits Representative (1099 Independent Contractor ... Comfort with phone-based outreach, follow-up, and virtual appointments * Strong communication and ...

AMBA

Benefits Representative

Columbia, MD

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: Maryland (statewide, any ... Comfort with phone-based outreach, follow-up, and virtual appointments * Strong communication and ...

AMBA

Benefits Representative

Ellicott City, MD

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: Maryland (statewide, any ... Comfort with phone-based outreach, follow-up, and virtual appointments * Strong communication and ...

AMBA

Benefits Representative

Ellicott City, MD

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: Maryland (statewide, any ... Comfort with phone-based outreach, follow-up, and virtual appointments * Strong communication and ...

AMBA

Benefits Representative

Baltimore, MD

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: Maryland (statewide, any ... Comfort with phone-based outreach, follow-up, and virtual appointments * Strong communication and ...

AMBA

Benefits Representative

Columbia, MD

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: Maryland (statewide, any ... Comfort with phone-based outreach, follow-up, and virtual appointments * Strong communication and ...

AMBA

Benefits Representative

Baltimore, MD · On-site

Insurance Benefits Representative (1099 Independent Contractor) Location: Maryland (statewide, any ... Comfort with phone-based outreach, follow-up, and virtual appointments * Strong communication and ...

AMBA

Benefits Representative

Columbia, MD

Insurance Benefits Representative (1099 Independent Contractor) Location: Maryland (statewide, any ... Comfort with phone-based outreach, follow-up, and virtual appointments * Strong communication and ...

AMBA

Benefits Representative

Silver Spring, MD

Insurance Benefits Representative (1099 Independent Contractor) Location: Maryland (statewide, any ... Comfort with phone-based outreach, follow-up, and virtual appointments * Strong communication and ...

AMBA

Benefits Representative

Silver Spring, MD

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: Maryland (statewide, any ... Comfort with phone-based outreach, follow-up, and virtual appointments * Strong communication and ...

AMBA

Benefits Representative

Annapolis, MD

$90K/yr

Insurance Benefits Representative (1099 Independent Contractor) Location: Maryland (statewide, any ... Comfort with phone-based outreach, follow-up, and virtual appointments * Strong communication and ...

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Showing results 41-60

All JobsRepresentative JobsVirtual Representative JobsVirtual Representative Jobs in Baltimore, MD

Virtual Representative information

See Baltimore, MD salary details

$10

$17

$26

How much do virtual representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for virtual representative in Baltimore, MD is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $19.09 per hour, depending on experience, location, and employer.

What is a virtual representative?

A Virtual Representative is a customer service or sales professional who interacts with clients remotely via phone, email, chat, or video calls. They assist customers by answering inquiries, resolving issues, processing orders, or providing product recommendations. Virtual Representatives often work from home or remote locations, using digital tools to maintain communication with customers and team members. Strong communication, problem-solving, and technical skills are essential for success in this role.

What does a virtual representative do?

As a Virtual Representative, your daily activities often include responding to customer inquiries via email, chat, or phone, resolving issues, and documenting interactions in company systems. You may handle a set number of support tickets or calls, attend virtual meetings with your team, and collaborate with other departments to resolve complex issues. The role generally offers a flexible remote work environment, but may require adherence to specific shifts or coverage during peak hours. Success in this position relies on maintaining prompt, professional communication and efficiently managing your workload to meet customer satisfaction goals.

What skills and qualifications are needed to thrive as a virtual representative?

To excel as a Virtual Representative, you need strong communication and problem-solving skills, along with basic computer proficiency and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and remote collaboration tools is highly beneficial. Standout candidates demonstrate empathy, patience, and effective time management to ensure positive customer interactions. These skills and qualities are crucial for delivering seamless support, building customer trust, and maintaining productivity in a remote work setting.

How do I become a virtual representative?

To become a virtual representative, you typically need strong communication skills, computer literacy, and experience with customer service or administrative tasks. Many employers require a high school diploma or equivalent, and some may prefer prior experience or relevant certifications. You can find opportunities on online job boards and often work flexible hours from home using communication tools like email, chat, or video conferencing.

What are the most commonly searched types of Representative jobs in Baltimore, MD?

The most popular types of Representative jobs in Baltimore, MD are:

What are popular job titles related to Virtual Representative jobs in Baltimore, MD?

For Virtual Representative jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Virtual Representative jobs in Baltimore, MD look for?

The top searched job categories for Virtual Representative jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Virtual Representative jobs?

Cities near Baltimore, MD with the most Virtual Representative job openings:

Virtual Representative jobs near you
Infographic showing various Virtual Representative job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution, with an average salary of $37,309 per year, or $17.9 per hour.

Sales Development Rep

Carrier Sales & Distribution LLC

Hanover, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Sales Development Rep | Carrier Enterprise | Hanover, MD
Introduction:
Carrier Enterprise (CE) currently has an exciting opportunity for a Sales Development Representative to join a leading national distributor of residential and light commercial HVAC products, parts, and supplies, and gain valuable experience in the HVAC/R distribution and wholesale industry.
Company Description:
Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best in class customer service and valuable, timesaving services that positions CE as an industry leader. With over 200+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers HVAC/R needs.
Company website:
www.carrierenterprise.com
Summary:
The Sales Development Representative (SDR) position drives business growth and margin expansion through strategic sales initiatives and virtual customer engagement. This role requires independent analysis and decision-making to develop and execute sales strategies that directly impact organizational success. Through our digital platforms and phone interactions, this position leverages proven HVAC industry expertise and relationship management skills to deliver customized strategic sales solutions that drive sustainable customer growth.
Company website:
www.carrierenterprise.com
Responsibilities:
  • Design and execute strategic sales initiatives to drive revenue growth within our residential add-on replacement HVAC customer portfolios, utilizing independent market analysis
  • Develop and optimize customer relationships through the use of virtual platforms to maximize sales opportunities and strengthen business partnership
  • Identify and advance high-value sales opportunities within established accounts through strategic assessment and independent decision-making
  • Drive business growth through cross-functional collaboration and developing initiatives that enhance the customer experience and produce sales results
  • Leverage CRM analytics to evaluate customer sales performance and implement data-driven strategies for portfolio expansion
  • Collaborate with regional market leaders and internal teams (marketing, credit, operations, etc.) to analyze market trends and customer insights to formulate strategic recommendations for revenue optimization
  • Develop and execute comprehensive sales strategies with independent judgment to achieve organizational growth targets
  • Direct customer engagement strategies to ensure sustained revenue growth and maximize account retention through strategic relationship management

Desired Qualifications:
  • Demonstrated knowledge of HVAC systems, terminology, and product applications preferred
  • Proven track record in customer relationship management with minimum 2 years' experience
  • Established background in strategic sales and revenue growth
  • Excellence in professional communication and relationship building
  • Demonstrated ability to execute strategic initiatives with urgency, precision and results
  • Strong analytical and decision-making capabilities
  • Proven success in self-directed business development
  • Advanced proficiency in business technology platforms including CRM systems and MS Office Suite
  • Experience in developing and implementing customer-focused business solutions
  • Proven track record of closing sales opportunities through systematic follow-up and strategic account management

Requirements:
  • 2-5 years of progressive experience driving business growth and revenue development within the HVAC or similar industry, with emphasis on strategic sales and relationship management
  • High School Diploma or GED equivalent; AA/AS degree in Business, Marketing, or related field preferred

Benefits:
  • Health Insurance
  • Health Savings Account
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance (Short-term and Long-term)
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement & Professional Development
  • Paid Vacation & Sick time
  • Company Paid Holiday's
  • 401(k) Plan with Employer Match
  • Employee Discount Program

Invitation to Apply:
Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.
Equal Opportunity Statement:
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.
Requirements:
  • 2-5 years of progressive experience driving business growth and revenue development within the HVAC or similar industry, with emphasis on strategic sales and relationship management
  • High School Diploma or GED equivalent; AA/AS degree in Business, Marketing, or related field preferred

Apply