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Virtual Remote Listener Jobs in Baltimore, MD (NOW HIRING)

WFH - Entry Level Agent

Baltimore, MD · On-site +1

$15.50 - $20.50/hr

What We Offer: * 100% Remote Position - Work from the comfort of your home * Virtual Workshops ... Strong communication skills, including active listening and problem-solving * Ability to learn ...

Licensed Telesales Agent

Nottingham, MD · On-site +1

$24 - $26/hr

You'll join our 3-week virtual training to get up to speed fast on all things Devoted * Bonuses ... Strong interpersonal skills, including the ability to build relationships, actively listen, and ...

District Sales Manager

Baltimore, MD · On-site +1

$70K - $80K/yr

Health Insurance (includes telemedicine, virtual health, FSA, HCSA & other benefits) * Dental ... Communications/Interpersonal Skills - Capability to: - Listen effectively. - Describe or explain ...

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Showing results 1-20

Virtual Remote Listener information

See Baltimore, MD salary details

$11

$24

$33

How much do virtual remote listener jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for virtual remote listener in Baltimore, MD is $24.24, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $27.21 per hour, depending on experience, location, and employer.

What is the difference between Virtual Remote Listener vs Virtual Remote Listener?

AspectVirtual Remote ListenerVirtual Remote Customer Support Agent
CredentialsBasic listening skills, sometimes customer service experienceCustomer service certifications, communication skills
Work EnvironmentHome-based, flexible hoursHome-based, flexible hours
Industry UsageMarket research, call centers, telehealthRetail, tech support, service industries
Job FocusListening, data collection, feedbackProblem-solving, assisting customers

Both roles are remote and involve communication, but Virtual Remote Listeners primarily focus on listening and data collection, while Virtual Remote Customer Support Agents actively assist customers with issues. Understanding these differences helps job seekers find the right fit based on skills and interests.

Infographic showing various Virtual Remote Listener job openings in Baltimore, MD as of June 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,426 per year, or $24.2 per hour.
Client Relations Advisor

Client Relations Advisor

American Income Life Insurance Company

Baltimore, MD • On-site, Remote

$90K - $120K/yr

Full-time

Posted 10 days ago


Job description

AO Globe Life is seeking dedicated, people-focused individuals to join our remote team as Client Support Specialists. This opportunity is ideal for individuals who enjoy helping others, thrive in a structured yet flexible environment, and want to build a long-term professional career while working from home.
In this role, you will assist individuals and families across the United States in understanding and accessing supplemental benefit programs designed to provide financial protection and peace of mind.
You will connect with individuals who have requested information about benefit options, schedule virtual consultations, and guide them through the enrollment process. No cold calling or door-to-door outreach is required.
Our organization provides comprehensive training, mentorship, and a supportive team culture to ensure each team member has the tools and confidence to succeed. Whether you are beginning your career or seeking a meaningful change, this role offers the opportunity to combine professional growth with purpose-driven work.
Responsibilities
As a Remote Client Support Specialist, your responsibilities include:
  • Contacting individuals who have expressed interest in learning about benefit programs
  • Scheduling and conducting virtual consultations via Zoom with individuals and families across the U.S.
  • Listening carefully to client needs and helping identify benefit options that fit their situation
  • Explaining available programs clearly and professionally
  • Guiding clients through the enrollment process from start to finish
  • Maintaining organized and accurate digital records of client interactions and documentation
  • Providing responsive follow-up support to ensure a positive client experience
  • Participating in ongoing professional development, mentorship sessions, and team meetings
  • Collaborating with teammates to share best practices and maintain a service-focused culture

This position requires professionalism, integrity, and strong time management while working independently in a remote environment.
Qualifications
Successful candidates typically demonstrate:
  • Strong communication and active listening skills
  • The ability to build trust and rapport through virtual conversations
  • Strong organization and attention to detail
  • Self-motivation and accountability when working independently
  • Comfort using digital tools including Zoom, email, and CRM systems
  • A positive, team-oriented mindset and willingness to learn

Prior experience in customer service, client relations, or consultative roles is helpful but not required.
Requirements
  • Must be legally authorized to work in the United States
  • Reliable high-speed internet connection
  • Windows-based laptop or desktop computer with a functioning webcam
  • Quiet and professional workspace suitable for virtual meetings
Training and Support
AO Globe Life provides structured onboarding and mentorship to ensure every team member is prepared for success. New hires receive hands-on guidance for conducting virtual consultations, supporting clients, and navigating compliance requirements.
In addition to initial onboarding, team members participate in ongoing weekly training sessions focused on communication skills, product knowledge, and professional development. Mentorship from experienced leaders is available to support continued growth.
What You Can Expect
Team members enjoy a collaborative remote environment where professionalism, accountability, and service are valued. The position allows for schedule flexibility while maintaining responsibility to client appointments and team objectives.
Because all consultations take place virtually, team members can work from anywhere within the United States while remaining connected through training, mentorship, and team collaboration.
Many professionals in this role find fulfillment in the combination of meaningful client interaction, continuous learning, and opportunities for long-term career growth.
Who Thrives in This Role
This position is well suited for individuals who:
  • Enjoy helping others and providing meaningful service
  • Appreciate a structured environment with independent work
  • Communicate clearly and build rapport easily
  • Value professional development and continuous learning
  • Want to work remotely while remaining connected to a supportive team

No prior experience in the insurance or benefits industry is required. A strong work ethic, willingness to learn, and commitment to helping others are the most important qualities for success.
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect the financial security of working families across the United States.
Our organization is built on a foundation of service, integrity, and professional development, offering meaningful remote career opportunities for individuals who want to make a lasting impact.
How to Apply
If you're ready to build a career that combines flexibility, professional development, and meaningful service, we encourage you to apply today and learn more about joining our growing remote team.