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Virtual Relationship Manager Jobs in Riverside, CA

Virtual Consultant

Irvine, CA · Remote

$65K - $75K/yr

Virtual Consultant About the Role: Nuvant is hiring Virtual Consultants to help prospective clients ... Log interactions and maintain accurate notes in our CRM Qualifications * High school diploma or ...

Virtual Consultant

Irvine, CA · On-site +1

$65K - $75K/yr

Virtual Consultant About the Role: Nuvant is hiring Virtual Consultants to help prospective clients ... Log interactions and maintain accurate notes in our CRM Qualifications * High school diploma or ...

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Build and maintain strong client relationships * Work closely with your manager to set goals and ...

Virtual Sales Associate

Riverside, CA · Remote

$85K - $150K/yr

As a Virtual Sales Associate, you will connect directly with clients, assess their unique goals ... Client Management: Nurture ongoing client relationships by offering continuous support and regular ...

... client relationships. They will proactively analyze accounts and identify opportunities for ... Virtual meetings are acceptable at times. * Performs refresh training for new dealer personnel when ...

Account Manager

Riverside, CA · On-site

$75K - $105K/yr

... client relationships. They will proactively analyze accounts and identify opportunities for ... Virtual meetings are acceptable at times. * Performs refresh training for new dealer personnel when ...

Account Manager

Riverside, CA · Remote

$75K - $105K/yr

... client relationships. They will proactively analyze accounts and identify opportunities for ... Virtual meetings are acceptable at times.Performs refresh training for new dealer personnel when ...

Build and maintain relationships with contractors, landscape architects, municipalities, schools ... Experience with virtual meeting platforms such as Teams or Zoom. Other Skills/Requirements: * Self ...

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Virtual Relationship Manager information

See Riverside, CA salary details

$29.2K

$84.2K

$146.6K

How much do virtual relationship manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for virtual relationship manager in Riverside, CA is $84,197.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,700.00 and $110,100.00 per year, depending on experience, location, and employer.

What is a virtual relationship manager?

A Virtual Relationship Manager is a professional who manages client relationships remotely, often using digital tools such as video calls, emails, and chat platforms. They typically work for banks, financial institutions, or customer service organizations, providing personalized support, financial advice, and tailored solutions to clients without the need for face-to-face meetings. This role focuses on maintaining strong client engagement, addressing concerns, and helping clients meet their financial or service-related goals in a convenient and efficient manner.

What are the key skills and qualifications needed to thrive as a virtual relationship manager?

To thrive as a Virtual Relationship Manager, you need strong interpersonal skills, customer service expertise, and a background in sales or financial services, typically supported by a relevant degree or professional certification. Familiarity with CRM platforms, digital communication tools, and online banking systems is essential for the role. Exceptional communication, active listening, and problem-solving abilities help build trust and rapport with clients remotely. These skills are crucial for effectively managing client relationships, driving customer satisfaction, and achieving business targets in a virtual environment.

What are the main challenges faced by virtual relationship managers when building trust with clients remotely?

Virtual Relationship Managers often face the challenge of establishing rapport and building trust with clients without the benefit of face-to-face interactions. They need to be proactive in communication, use video calls effectively, and ensure prompt follow-up to demonstrate reliability. Understanding client needs remotely requires strong listening skills and the ability to personalize service through digital channels. Overcoming these challenges is key to maintaining long-term client relationships and achieving success in the role.

What is the difference between Virtual Relationship Manager vs Customer Service Representative?

AspectVirtual Relationship ManagerCustomer Service Representative
CredentialsRelevant certifications in finance, banking, or client managementBasic customer service training or certifications
Work EnvironmentRemote, client-focused, often in financial or banking sectorsCall centers, retail, or online support roles
Employer & IndustryFinancial institutions, banks, wealth management firmsRetail companies, telecoms, service providers
Search & Comparison IntentUnderstanding client relationship roles, financial services jobsCustomer support, call center jobs

The Virtual Relationship Manager primarily focuses on managing client relationships remotely within financial sectors, requiring specialized certifications. In contrast, Customer Service Representatives handle general customer inquiries across various industries, often with basic training. While both roles involve communication and client interaction, the Virtual Relationship Manager's role is more specialized and client-centric, often involving financial products and services.

What job categories do people searching Virtual Relationship Manager jobs in Riverside, CA look for?

The top searched job categories for Virtual Relationship Manager jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Virtual Relationship Manager jobs?

Cities near Riverside, CA with the most Virtual Relationship Manager job openings:

Infographic showing various Virtual Relationship Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $84,197 per year, or $40.5 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago


Job description

Who We Are:

FSSI has been a trusted leader in document outsourcing and communication solutions for over 45 years. We serve a wide range of Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S. We're looking for a Relationship Manager to join our Business Development team in Santa Ana, CA. In this role, you'll strengthen client partnerships, drive revenue growth, and help expand our footprint across key markets. If you're energized by cultivating long-term client relationships, motivated by uncovering growth opportunities, and have experience working with Credit Union clients-we'd love to hear from you.

Why You'll Love This Role:

  • You'll drive impact by managing key client relationships and identifying ways to grow our partnerships through meaningful, strategic conversations.
  • You'll own your portfolio-working closely with the Chief Revenue Officer, you'll be empowered to lead client retention, expansion, and development efforts.
  • Your insights matter-you'll help shape how we grow, bringing real-time market feedback and your ideas to the table.
  • Hybrid schedule available, giving you a balance of collaboration and autonomy. Will work onsite at least 3 days a week during an initial training period of no less than 90 days.

Your Essential Duties:

  • Act as a strategic partner to a portfolio of clients, ensuring exceptional service, retention, and profitable growth.
  • Increase revenue by seeking out new business opportunities with current and prospective clients.
  • Build and maintain a robust pipeline of Credit Union and related industry prospects through outreach, networking, and referrals.
  • Develop and present pricing proposals and RFP responses tailored to each client's needs.
  • Represent FSSI at trade shows and industry events, especially those tied to the Credit Union space.
  • Collaborate with internal teams-Client Services, Marketing, Technical, and Leadership-to deliver seamless onboarding and support for new work.
  • Maintain all contact activity in our CRM system and contribute to monthly reporting and forecasting.
  • Travel to meet with clients and prospects as needed, with regular portfolio reviews and annual account planning.
  • Attend client conferences and FSSI meetings on a monthly, quarterly and annual basis.  
  • Serve as an escalation point for resolving client concerns and championing improvements.

Requirements

What You Bring:

  • Bachelor's degree in Business, Communications, or a related field.
  • 5+ years of experience in business development or sales. We are specifically seeking candidates who have worked with Credit Union clients or have direct experience in the Credit Union industry.
  • A proven track record of hitting targets and closing deals.
  • A self-starter mindset with the ability to work independently and make informed decisions that reflect your experience and responsibilities.
  • Strong communication and presentation skills, with a focus on building trust and long-term relationships.
  • The ability to prioritize, manage time effectively, and stay organized in a fast-paced environment.
  • Proficiency in Word, Excel, PowerPoint, and CRM tools.
  • Knowledge of social media platforms such as LinkedIn, Twitter, Facebook, Google+ and other relevant platforms.
  • A knack for learning and articulating technical concepts to non-technical audiences.

The description above is a summary of the highlights of the role, a full job description will be provided.

Benefits

Why Join Us?

  • Employee Ownership through our Employee Stock Ownership Plan (ESOP): When you join our team, you're not just an employee-you become an employee-owner, sharing in the success of our company and shaping its future.
  • Culture of CARE for our Employees: We go beyond traditional health and wellness programs, offering in person and virtual Care Partners whose only mission is the health and happiness of our employees and their families.
  • Industry Leadership: FSSI is a technology-driven leader in document services, focused on providing best-in-class services and dedicated to utilizing industry-leading software and equipment.

Benefits include:

  • 401(k) & Roth + Employee Stock Ownership Plan
  • Medical, Dental, Vision & Life Insurance
  • Vacation, sick leave and paid holidays - including your birthday!
  • Employee Assistance & Care Programs
  • Additional perks & employee award programs

Ready to grow with us? Apply today!

FSSI Careers Page