Virtual Reference Library Jobs in Forsyth County, GA

The Pharmacy and Health Sciences Research Services Librarian contributes to the mission of the Mercer University Libraries and to the Swilley Graduate and Professional Library (SGPL) by providing subject expertise in Pharmacy, Health Sciences and related sciences, along with innovative and effective Research Services through group instruction, one-on-one consultation, and the utilization of 24/7 Reference instruction models and tools designed to support 21st-century library users. The Pharmacy and Health Sciences Research Services Librarian assists with the Patron Driven Acquisitions model and assists with Circulation functions. The Librarian in this position serves primarily post-traditional and graduate students in Pharmacy and related areas of Health Sciences. The Pharmacy and Health Sciences Librarian contributes to the academic life of the University by participating in annual orientations, functions, and events. Inter-campus travel may be required.

• Cloud-Based/Virtual Services
  • Responsible for the creation, maintenance, and implementation of LibGuides in one's area of specialty or discipline
  • Responsible for the creation and submission of 2-3 or more LibAnswers Knowledgebase question/answers per month.
  • Responsible for the creation and/or updating of "How-to" videos in one's area of specialty or discipline
• Research Services and Outreach
  • Partners with other Mercer Library departments in providing excellent customer service in a patron-driven Library environment
  • Provides research service and other assistance, such as virtual and face-to-face consultations
  • Provides library orientations and library instruction in research methods and the use of library resources that support successful research assignments
  • Practices excellent customer service. Notices, approaches and listens to individuals who might have questions
  • Chooses research resources appropriate to the patron's objective and level of expertise, drawing upon a thorough knowledge of academic library reference resources and services
  • Readily collaborates with colleagues or requests supervisor's input
  • Works scheduled evening hours and weekends as needed
  • Attends meetings as required or requested
  • Provides and promotes library's patron-driven collection development model by directing faculty and student requests to the Library's website
  • Communicates library policies accurately to patrons and staff
  • Creates innovative or scholarly outreach activities
  • Completes projects and reports within agreed-upon standards of accuracy and timeliness
  • Submits monthly statistics and activity reports to the Swilley Library Director
• Instruction and Professional Development
  • Demonstrates knowledge of key and current terminology, basic subject matter, and research methodology in Pharmacy and related Health Sciences disciplines
  • Remains current in the field of pharmacy librarianship by seeking membership in appropriate societies and groups
  • Seeks professional development opportunities and maintains a commitment to reviewing professional literature
  • Maintains knowledge and currency of new resources as they are added to the electronic or print collections
  • Effectively uses and teaches functions of the library's electronic resources
  • Maintains flexibility in dealing with a broad range of library functions, and performs other activities as assigned

• An MLIS degree or equivalent from an ALA-accredited institution and prior demonstrated library or directly relevant experience are required.
• Candidates must have working knowledge of LibGuides, LibAns, LibChat, Alma, Primo, Social Media, Zoom and Microsoft office products.

• Commitment to excellent customer service, strong organizational and interpersonal communication skills, including initiative, creativity, problem-solving, and knowledge of professional trends in pharmacy and health.
• Reference experience with all formats and subjects, preferably in an academic library.
• Strong customer service skills and an understanding of patron-driven library services.
• Competence in online Reference Tools such as Libguides, LibAnswers, and Libchat.
• Competence in the utilization of social media for Library Reference services.

Founded in 1833, Mercer University is a distinguished private institution recognized for its commitment to academic excellence, leadership development, and community engagement. With campuses across Georgia, Mercer's twelve schools and colleges offer a wide range of undergraduate, graduate, and professional programs. The university cultivates a close-knit, student-centered environment where innovation, service, and personal growth are deeply valued. Mercer's employees are at the heart of its mission, dedicated to advancing innovation, supporting student success, and strengthening both our local and global communities through service. At Mercer, we believe in the power of relationships and the importance of in-person collaboration. Accordingly, our employees are expected to serve in-person as it fosters real-time problem solving, mentoring, and the meaningful connections that strengthen both our work and service to our students and the broader university community.

Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and so much more!