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Virtual Reference Library Jobs in Durham, NC (NOW HIRING)

C++ Tutor

Raleigh, NC · Remote

$18 - $40/hr

... references, templates, Standard Template Library, inheritance and polymorphism, exception handling, file I/O, and multithreading. Ability to explain dynamic memory allocation, virtual functions ...

C++ Tutor

Durham, NC · Remote

$18 - $40/hr

... references, templates, Standard Template Library, inheritance and polymorphism, exception handling, file I/O, and multithreading. Ability to explain dynamic memory allocation, virtual functions ...

C++ Tutor

Chapel Hill, NC · Remote

$18 - $40/hr

... references, templates, Standard Template Library, inheritance and polymorphism, exception handling, file I/O, and multithreading. Ability to explain dynamic memory allocation, virtual functions ...

Virtual Reference Library information

See Durham, NC salary details

$63.8K

$66.7K

$69.1K

How much do virtual reference library jobs pay per year?

As of Aug 8, 2026, the average yearly pay for virtual reference library in Durham, NC is $66,654.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,700.00 and $66,700.00 per year, depending on experience, location, and employer.

What is the difference between Virtual Reference Library vs Library Technician?

AspectVirtual Reference LibraryLibrary Technician
Required CredentialsMLS or MLIS degree often preferredAssociate's degree in library technology or related field
Work EnvironmentOnline platforms, remote workPhysical library settings, on-site
Employer & Industry UsageLibraries, educational institutions, online info servicesPublic, academic, or special libraries
Common Search & Comparison IntentUnderstanding roles in digital info servicesJob responsibilities and qualifications

Virtual Reference Library professionals primarily provide online information assistance, often working remotely, while Library Technicians work in physical library environments assisting with daily operations. Both roles support library services but differ in work setting and required credentials.

How does a virtual reference librarian typically collaborate with other library staff and departments while working remotely?

As a Virtual Reference Librarian, collaboration with colleagues is essential and primarily takes place through digital platforms such as email, chat, and video conferencing tools. You may regularly coordinate with subject specialists, technical services, and IT staff to resolve patron inquiries, develop instructional materials, or update digital resources. Effective communication and timely information sharing are key to ensuring consistent and high-quality service to patrons. Virtual team meetings and shared project management tools help maintain alignment and foster a supportive remote work environment.

What are the key skills and qualifications needed to thrive as a virtual reference librarian?

To thrive as a Virtual Reference Librarian, you need a strong background in information science, research skills, and a library science degree or equivalent experience. Familiarity with online databases, digital catalog systems, and virtual communication platforms is essential for providing remote assistance. Excellent interpersonal communication, problem-solving abilities, and adaptability are key soft skills that enhance user engagement and support. These competencies ensure accurate information delivery and effective user support in a digital environment.

What is a virtual reference library?

A Virtual Reference Library is an online collection of reference materials such as encyclopedias, dictionaries, guides, and databases that can be accessed remotely via the internet. It is designed to help users find reliable information quickly without needing to visit a physical library. Virtual Reference Libraries are commonly used by students, researchers, and the general public for research, homework, and general knowledge inquiries. Many libraries and educational institutions subscribe to these services to provide convenient, 24/7 access to authoritative resources.
What are popular job titles related to Virtual Reference Library jobs in Durham, NC? For Virtual Reference Library jobs in Durham, NC, the most frequently searched job titles are:
What job categories do people searching Virtual Reference Library jobs in Durham, NC look for? The top searched job categories for Virtual Reference Library jobs in Durham, NC are:
What cities near Durham, NC are hiring for Virtual Reference Library jobs? Cities near Durham, NC with the most Virtual Reference Library job openings:

FT Staff: Director-Library Services

Shaw University

Raleigh, NC

Full-time

Re-posted 2 days ago


Job description

Reporting to the VP, Academic & Student Affairs, the Director of Library Services is responsible for the overall direction and
management of academic library systems and services. This includes day-to-day administrative and managerial
leadership of Library Services in order to secure and maintain student enrollment and retention expectations, to
provide dynamic customer services and to provide meaningful learning resources. The nature and diversity of the
job require special abilities, dedication and proactive commitment toward global and virtual information access.
The position is accountable for ensuring internal/external client satisfaction through effective personal
management of subordinate personnel, interpersonal relationships, projects, materials, budgetary costs, and
continuous quality improvement.

Essential Job Functions:

  • Effectively applies knowledge and understanding of education methods as they relate to the development
    of information literacy to create appropriate outcomes-based assessment.
  • Facilitate students' life-long learning.
  • Plan, implement and administer all library resources and services for students, faculty and staff wherever
    classes are taught and distance learning courses, in a context of continuous improvement.
  • Plan and supervise the assessment of all library resources and services for student learning and faculty
    effectiveness. Inform administration of the library’s strengths and weaknesses in meeting college needs
    and accreditation standards.
  • Maintain a current working knowledge of the University's policies and procedures, including but not limited
    to: American Library Association standards, University activities and personnel policies.
  • Accurately estimate Library Services needs and requirements to correlate supporting services.
  • Effectively lead and direct the University's Library Services system and personnel to meet desired
    objectives, including a more global and virtual focus of access to information.
  • Understand educational methods, as they relate to the development of information literacy, and create
    effective outcomes-based assessments.
  • Develop strong partnerships within the college. Advocate for the library. Collaborate with faculty to
    assess, provide and improve the library collection and services to meet student and faculty needs.
  • Develop the collection of all types of materials such as print, media and electronic resources that support
    the curriculum and weed the collection.
  • Provide library instruction and reference service in accordance with current standards.
  • Plan and supervise public services such as circulation, interlibrary loan, stack maintenance and
    preservation of the collection.
  • Plan and supervise technical services such as cataloging, periodicals, course reserves and processing
    and mending materials.
  • Other duties as assigned.

Supervisory Responsibilities:

Librarians, Library Assistants, Library Specialist, Library Cataloger and Work Study students

Education and/or Experience:

  • A master's degree in Library Science from an American Library Association (ALA) accredited college or
    university. 
  • Over seven years related professional experience, with five years’ experience in higher education.
  • Two years of supervisory/management experience, preferably in higher education.
  • A valid North Carolina drivers' license is required.