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Virtual Receptionist Jobs in Augusta, KY (NOW HIRING)

Receptionist - Franchise Location

Mount Orab, OH · On-site

$14 - $18.50/hr

Joining H&R Block1 as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. What You'll Bring to the Team: * Answer phones and greet ...

Virtual Receptionist information

See Augusta, KY salary details

$9

$16

$23

How much do virtual receptionist jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for virtual receptionist in Augusta, KY is $16.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.89 per hour, depending on experience, location, and employer.

What is a virtual receptionist?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.

What does a virtual receptionist do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a virtual receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

How does a virtual receptionist work?

A virtual receptionist is a remote professional who manages incoming calls, emails, and messages for a business using phone systems, email, and communication software. They handle scheduling, customer inquiries, and administrative tasks from a remote location, often working flexible hours and using tools like VoIP and CRM systems.

How much is a virtual receptionist?

The cost of hiring a virtual receptionist typically ranges from $10 to $30 per hour, depending on experience, skills, and the provider. Some companies offer flat monthly rates or package deals for ongoing services, which can reduce overall expenses for businesses. Virtual receptionists often use communication tools like VoIP and may require basic training or familiarity with scheduling and customer management software.

What cities near Augusta, KY are hiring for Virtual Receptionist jobs?

Cities near Augusta, KY with the most Virtual Receptionist job openings:

Infographic showing various Virtual Receptionist job openings in Augusta, KY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,113 per year, or $16.9 per hour.

$13.75 - $18/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 29 days ago


Job description

) You can have it all - a rewarding position, great benefits, and room for advancement.
We are seeking a part-time receptionist to join our team. We are looking for an employee who has excellent organizational and interpersonal skills.
Responsibilities:
Perform reception and telephone duties.
Assist with maintaining personnel records.
Assist with gathering, assembling, organizing, and compiling the pertinent bookkeeping and resident records.
Arrange for meetings, conferences, seminars, and general schedule for the Administrator and others as directed.
Monitor and sell meal tickets, as needed.
Maintain current file and listing of residents, emergency phone numbers of on-call personnel, key personnel, etc.
Greet visitors, guests, residents, sales people and others.
Receive, sort, and distribute mail as directed.
Type documents, reports, letters, etc. with proficient typing skills.
Develop, encourage, and maintain good communications between and among departments, residents, staff, visitors, etc.
Communicate with and support residents, families, visitors, etc.
Assist with new employee orientation, as needed.
Requirements:
High School Diploma or equivalent
Organizational skills, effective communicator, detailed-oriented, ability to multi-task, and proficient in Microsoft Word and Excel.
Benefits:
Because we value each and every employee, we are happy to offer the following benefits:
401(k) Retirement Plan
Health, Vision, & Dental
Disability
Accident, Critical Illness, & Hospital Indemnity Plans
If you are interested in becoming a part of our team, we encourage you to apply today!
Equal opportunity employer.