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Virtual Patient Support Jobs (NOW HIRING)

Goshen Health

Virtual Patient Safety Assistant

Goshen, IN · On-site +1

$19 - $25.50/hr

Position Summary The Virtual Sitter (VS) provides continuous remote observation of assigned patients via video monitoring technology to enhance patient safety and support clinical staff. This role is ...

Goshen Health

Virtual Patient Safety Assistant

Goshen, IN

$19 - $25.50/hr

Position Summary The Virtual Sitter (VS) provides continuous remote observation of assigned patients via video monitoring technology to enhance patient safety and support clinical staff. This role is ...

Inizio

Virtual Patient Access Coordinator

$49K - $91K/yr

The Virtual Case Manager provides services to patients allowing access to care for prescribed ... You will communicate with third parties to obtain benefits verification, enroll in copay support ...

Inizio Engage

Virtual Patient Access Coordinator

$49K - $91K/yr

The Virtual Case Manager provides services to patients allowing access to care for prescribed ... You will communicate with third parties to obtain benefits verification, enroll in copay support ...

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How much do virtual patient support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for virtual patient support in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.63 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Patient Support jobs?

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What are popular job titles related to Virtual Patient Support jobs?

For Virtual Patient Support jobs, the most frequently searched job titles are:

Infographic showing various Virtual Patient Support job openings in the United States as of June 2026, with employment types broken down into 15% Full Time, 84% Part Time, and 1% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $40,917 per year, or $19.7 per hour.

Bilingual Virtual Patient Support Specialist

Fort Lauderdale, FL • On-site

Avery Healthcare Group Ltd.
1 - 5K employees
Learn more about Avery Healthcare Group Ltd.external

$16.25 - $21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Customer Support Representative

You're a proactive problem-solver and have the ability to make customers feel like your friend.

In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. Support is provided, but not limited to, patients, caregivers, healthcare providers, and healthcare clinic personnel.

You will:

  • Provide timely and accurate responses to inbound calls, emails, and other communications from customers
  • Build rapport and establish positive relationships with patients by actively listening, empathizing, and demonstrating a strong understanding of their needs and concerns
  • Identify and resolve patient issues or escalate to appropriate internal teams as needed
  • Maintain detailed and accurate records of patient interactions and transactions in our contact center software system
  • Adhere to all relevant policies, procedures, and regulations related to pharmaceutical contact center operations, including data privacy and security requirements

Essential Requirements:

  • High school diploma or equivalent
  • Bilingual (English/Spanish)
  • 1-3 years' experience in customer service, call center operations or related fields
  • Strong verbal and written communication skills, with the ability to communicate complex information clearly and effectively to diverse audiences

Desired Requirements:

  • Bachelor's degree
  • Experience in the pharmaceutical or healthcare industry
  • Willingness to work flexible hours, as needed

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you're empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.

The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

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