Detroit, MI · On-site
$17.50 - $22.75/hr
... virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and ... Under minimal supervision, performs all duties of a Contact Center Advocate I, in a busy call ...
Detroit, MI · On-site
$17.50 - $22.75/hr
... virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and ... Under minimal supervision, performs all duties of a Contact Center Advocate I, in a busy call ...
Detroit, MI · On-site
$17.50 - $22.75/hr
... virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and ... Under minimal supervision, performs all duties of a Contact Center Advocate I, in a busy call ...
Quick apply
Detroit, MI · On-site
$17.50 - $22.75/hr
... virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and ... Under minimal supervision, performs all duties of a Contact Center Advocate I, in a busy call ...
Clare, MI · On-site
$18 - $20/hr
Provides education on available resources which address the patient's identified needs ... Demonstrate a working knowledge of Microsoft Office applications and virtual meeting platforms.
Quick apply
Clare, MI · On-site
$18 - $20/hr
Provides education on available resources which address the patient's identified needs ... Demonstrate a working knowledge of Microsoft Office applications and virtual meeting platforms.
Gladwin, MI · On-site
$18 - $20/hr
Provides education on available resources which address the patient's identified needs ... Demonstrate a working knowledge of Microsoft Office applications and virtual meeting platforms.
Quick apply
Gladwin, MI · On-site
$18 - $20/hr
Provides education on available resources which address the patient's identified needs ... Demonstrate a working knowledge of Microsoft Office applications and virtual meeting platforms.
Standish, MI · On-site
$18 - $20/hr
Provides education on available resources which address the patient's identified needs ... Demonstrate a working knowledge of Microsoft Office applications and virtual meeting platforms.
Quick apply
Standish, MI · On-site
$18 - $20/hr
Provides education on available resources which address the patient's identified needs ... Demonstrate a working knowledge of Microsoft Office applications and virtual meeting platforms.
Standish, MI · On-site
$18 - $20/hr
Provides education on available resources which address the patient's identified needs ... Demonstrate a working knowledge of Microsoft Office applications and virtual meeting platforms.
Quick apply
Standish, MI · On-site
$18 - $20/hr
Provides education on available resources which address the patient's identified needs ... Demonstrate a working knowledge of Microsoft Office applications and virtual meeting platforms.
Clare, MI · On-site
$18 - $20/hr
Provides education on available resources which address the patient's identified needs ... Demonstrate a working knowledge of Microsoft Office applications and virtual meeting platforms.
Quick apply
Clare, MI · On-site
$18 - $20/hr
Provides education on available resources which address the patient's identified needs ... Demonstrate a working knowledge of Microsoft Office applications and virtual meeting platforms.
Gladwin, MI · On-site
$18 - $20/hr
Provides education on available resources which address the patient's identified needs ... Demonstrate a working knowledge of Microsoft Office applications and virtual meeting platforms.
Quick apply
Gladwin, MI · On-site
$18 - $20/hr
Provides education on available resources which address the patient's identified needs ... Demonstrate a working knowledge of Microsoft Office applications and virtual meeting platforms.
... virtual care, as well as 24/7 support. Partnering with innovative payors, Accompany Health is ... Rather than owning a dedicated patient panel of your own, you will step into established, permanent ...
... virtual care, as well as 24/7 support. Partnering with innovative payors, Accompany Health is ... Rather than owning a dedicated patient panel of your own, you will step into established, permanent ...
Detroit, MI · On-site
$27/hr
... virtual care, as well as 24/7 support. Partnering with innovative payors, Accompany Health is ... Rather than owning a dedicated patient panel of your own, you will step into established, permanent ...
Quick apply
Detroit, MI · On-site
$27/hr
... virtual care, as well as 24/7 support. Partnering with innovative payors, Accompany Health is ... Rather than owning a dedicated patient panel of your own, you will step into established, permanent ...
... virtual care, as well as 24/7 support. Partnering with innovative payors, Accompany Health is ... Rather than owning a dedicated patient panel of your own, you will step into established, permanent ...
... virtual care, as well as 24/7 support. Partnering with innovative payors, Accompany Health is ... Rather than owning a dedicated patient panel of your own, you will step into established, permanent ...
Lansing, MI · On-site
$34 - $44.75/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Lansing, MI · On-site
$34 - $44.75/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
$34 - $44.75/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
$34 - $44.75/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Lansing, MI · On-site
$34 - $44.75/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Lansing, MI · On-site
$34 - $44.75/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Adrian, MI · On-site
$34 - $44.75/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Adrian, MI · On-site
$34 - $44.75/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Adrian, MI · On-site
$34 - $44.75/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Adrian, MI · On-site
$34 - $44.75/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Lansing, MI · On-site
$34 - $44.75/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Lansing, MI · On-site
$34 - $44.75/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Lansing, MI · On-site
$34 - $44.75/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Lansing, MI · On-site
$34 - $44.75/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Lansing, MI · On-site
$34 - $44.75/hr
Licensed Dental Hygienist with MI credentials As an elite clinical provider and patient advocate ... Availability to attend virtual training sessions (or in-person) periodically throughout the year At ...
Lansing, MI · On-site
$34 - $44.75/hr
Licensed Dental Hygienist with MI credentials As an elite clinical provider and patient advocate ... Availability to attend virtual training sessions (or in-person) periodically throughout the year At ...
Adrian, MI · On-site
$34 - $44.75/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
Adrian, MI · On-site
$34 - $44.75/hr
... provider and patient advocate, you'll receive best in class non-clinical support to provide ... Availability to attend virtual training sessions (or in-person) periodically throughout the year ...
| Aspect | Virtual Patient Advocate | Patient Coordinator |
|---|---|---|
| Credentials | Healthcare certifications, patient advocacy training | Medical office or healthcare certifications, administrative training |
| Work Environment | Remote, telehealth platforms | Medical offices, hospitals, clinics |
| Employer & Industry | Healthcare providers, telehealth companies | Hospitals, clinics, healthcare organizations |
| Search & Comparison Intent | Patient support, advocacy roles, telehealth jobs | Patient management, healthcare administration |
The Virtual Patient Advocate primarily focuses on supporting patients remotely through advocacy, education, and communication, often requiring healthcare-related certifications. In contrast, a Patient Coordinator manages patient scheduling and administrative tasks within healthcare facilities. While both roles involve patient interaction, the Virtual Patient Advocate emphasizes remote support and advocacy, whereas the Patient Coordinator handles in-person or administrative coordination.
The most popular types of Patient Advocate jobs in Michigan are:
For Virtual Patient Advocate jobs in Michigan, the most frequently searched job titles are:
The top searched job categories for Virtual Patient Advocate jobs in Michigan are:
Cities in Michigan with the most Virtual Patient Advocate job openings:
$17.50 - $22.75/hr
Full-time
Posted 8 days ago
Handle multi-channel contacts and interact with physicians, administrators, patients, and stakeholders.
Act as a welcoming front door for callers, providing efficient customer relationship management and anticipating needs.
Perform duties of a Contact Center Advocate I, supporting all HFHS services across multiple locations.
6.9
Based on 573 frontline employees who took The Breakroom Quiz
454th of 898 rated healthcare providers
At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.
Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.
Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.
Under minimal supervision, performs all duties of a Contact Center Advocate I, in a busy call center, on a broader scale. Including all of HFHS services and not limited to a specified practice group and/or multiple locations. Handles multi-channel contacts and interacts with physicians, administrators, patients, and all other stakeholders. Act as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management.
From the Hiring Manager: Healthcare experience preferred, EPIC experience preferred, Customer Service/ Call center experience is a plus
Henry Ford Hospital
2799 W Grand Blvd
Detroit, MI 48202
EDUCATION/EXPERIENCE REQUIRED: High school diploma or G.E.D. equivalent required. Two (2) years of customer service experience. An Associate's degree in business or related field preferred. Previous HFHS clinical/customer service experience helpful. Six (6) months experience as a Contact Center Advocate I or one year outpatient clinic setting utilizing HFHS applications. Proficiency with EPIC. Strong computer skills and working knowledge of Microsoft Office products. Maintain the established Quality Assurance & Workforce Adherence goals. Must have the ability to communicate effectively, both verbal and written. Must display strong listening skills. Demonstrates the ability to make sound decisions. PHYSICAL DEMANDS/WORKING CONDITIONS: Work in a health care Contact Center environment. May experience mental/visual strain due to the nature of job requirements. May sit for extended periods of time. Must be physically able to ambulate within the NCO Contact Center and parking structure. Work in a complex environment with frequent changes.
Get the full story on Breakroom
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Henry Ford Health provides a full continuum of services from Primary and Preventative care, to Complex and Cpecialty care, Health Insurance, a full suite of home health offerings, Virtual care, Pharmacy, Eye care and other Healthcare retail. It is one of the Nation’s leading Academic Medical Centers, recognized for Clinical excellence in Cancer care, Cardiology and Cardiovascular Surgery, Neurology and Neurosurgery, Orthopedics and Sports medicine, and Multi organ transplants. Consistently ranked among the top five NIH funded institutions in Michigan, Henry Ford Health engages in more than 2,000 research projects annually. Equally committed to educating the next generation of Health Professionals, Henry Ford Health trains more than 4,000 Medical students, Residents and fellows every year across 50+ accredited programs. With more than 33,000 valued team members, Henry Ford Health is also among Michigan’s largest and most Diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.
Health care and social assistance
10,000+ Employees
Detroit, MI, US
1915
