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Virtual Operations Jobs in Massachusetts (NOW HIRING)

Qureos Inc

$19 - $25.75/hr

Virtual Administrative Assistant About The Role PurePM is seeking a highly organised and proactive ... The successful candidate will be a cornerstone of our administrative operations, ensuring smooth ...

Overstory Health

Virtual Therapist

Boston, MA · Hybrid

Come join Overstory Health as a Virtual Therapist in Boston, MA Overstory Health is transforming ... Lead efforts to improve clinical pathways and operational processes, and perform additional ...

Overstory Health

Virtual Therapist

Boston, MA · On-site +1

Come join Overstory Health as a Virtual Therapist in Boston, MA Overstory Health is transforming ... Lead efforts to improve clinical pathways and operational processes, and perform additional ...

Overstory Health

Virtual Therapist

Boston, MA · Hybrid

Come join Overstory Health as a Virtual Therapist in Boston, MA Overstory Health is transforming ... Lead efforts to improve clinical pathways and operational processes, and perform additional ...

XRHealth

Operations Manager

Boston, MA · On-site

... virtual reality treatment tools. We operate across multiple U.S. states and are focused on scalable, systems-driven operations. Role Summary We're looking for an Operations Manager to own and ...

XRHealth

Operations Manager

Boston, MA · On-site

... virtual reality treatment tools. We operate across multiple U.S. states and are focused on scalable, systems-driven operations. Role Summary We're looking for an Operations Manager to own and ...

Lam Research Corporation

DevOps Engineer 3

Waltham, MA · On-site

$57 - $78/hr

As a DevOps Engineer, you will assist the Engineering Operations team in supporting and enabling ... Experience managing virtual machines in a Hyper-V cluster * Experience with gmake, scons or cmake

LAM RESEARCH Corporation

DevOps Engineer 3

Waltham, MA · On-site

$140 - $190/hr

As a DevOps Engineer, you will assist the Engineering Operations team in supporting and enabling ... Experience managing virtual machines in a Hyper‑V cluster * Experience with gmake, scons or cmake

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Virtual Operations information

What is the difference between Virtual Operations vs Virtual Customer Service Representative?

AspectVirtual OperationsVirtual Customer Service Representative
Primary RoleOversees operational processes, manages workflows, and supports business functions remotely.Handles customer inquiries, provides support, and resolves issues via online or phone channels.
Required SkillsProcess management, organizational skills, basic tech proficiency.Communication skills, problem-solving, product knowledge.
Work EnvironmentRemote, often in a business or administrative setting.Remote, customer-focused environment.
Common CertificationsBusiness administration, project management (optional).Customer service certifications (e.g., CPR, CSAT).

While both roles are remote and involve communication, Virtual Operations focuses on managing business processes and workflows, whereas Virtual Customer Service Representatives primarily handle customer interactions and support. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What are the most commonly searched types of Operations jobs in Massachusetts?

The most popular types of Operations jobs in Massachusetts are:

Virtual Operations jobs near you

Desktop Support in Andover, Massachusetts

Virtual Service Operations

Andover, MA • On-site

$17 - $28/hr

Full-time

Medical, Retirement

Re-posted 25 days ago

Job description

Description

Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!


Opportunity:

Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Andover, Massachusetts. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:

  • Provide Workstation Software Break Fix support
  • IMAC - PC Install, Moves, Adds and Changes
  • Image Loads
  • Asset Recovery
  • Asset tagging
  • Printer Support
  • Client Center (Tech Bar) Support
  • IT Service Management Updates
  • Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned

Qualifications:

  • Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires
  • Knowledge of PC Imaging
  • Experience with change management and incident management
  • Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe

Preferred Qualifications:

  • Certified Dell Technician
  • Expertise in Inventory Control

Requirements

  • Must be within driving distance of Andover, Massachusetts, and be willing to work onsite.
  • Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
  • Must be able to lift up to 40 lbs
  • Must be able to stand or walk for extended periods of time
  • Must be able to walk up and down stairs or ramps
  • Must be able to kneel and work under desks or in confined spaces
  • This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes

What is Important to Us:

  • You are an excellent communicator in writing and speaking.
  • You have the ability to work independently but also value teamwork.
  • Your problem-solving skills are excellent.
  • You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
  • You seek a community of virtue-centered co-workers and clients.

What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.


More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at https://vso-inc.com/careers

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