Virtual Operations Assistant Jobs in Wichita, KS

What We Need

Corpay^ is currently looking to hire a Billing Operation Analyst, Airlines, within our Lodging division. This position falls under our TA Connections line of business and is in Wichita. In this role, you will prepare, analyze and submit proposed solutions for various daily/monthly/quarterly tasks.  This position will assist leadership team in measuring and managing department productivity, quality and adherence to overall internal controls. This role also requires strong analytical and technical capabilities, including proficiency in advanced Excel (macros, pivot tables), intermediate SQL, and experience with Power BI for reporting and data visualization.

The ideal candidate will have working knowledge of Microsoft Office Tools (Word, Excel, SharePoint) and a foundation understanding of Python as a data analysis language.  Experience with process implementation software and a general understanding of finance and accounting principles are highly desirable to support operational efficiency and reporting accuracy. You will report directly to the Senior Direct of Billing.   

How We Work

As Billing Operations Analyst, you will be expected to work in an office environment. CORPAY^ will set you up for success by providing:

• Assigned workspace in our Wichita, KS office
• Company-issued equipment
• Hands-on training

Role Responsibilities

The responsibilities of the role will include:

• Assist in establishing performance metrics for the entire Billing Operations Department.
• Prepare and analyze weekly/monthly operational reports and apprise management of any issues identified.
• Identify and propose process improvements to gain efficiency
• Partner with IT and internal developers on potential automated solutions with the goal of improving speed, accuracy, internal controls, and reporting within the department
• Provide guidance and assistance with the billing operations support specialist in the creation of written policies and procedures
• Assist the billing operations support specialist in the creation of a central repository for all billing client documentation, processes, contracts, and special procedures
• Partner with lodging division to create standardized commission reporting
• Prepare and analyze established commission reporting and provide variance explanation as needed to senior management
• Assist collection management in identifying methods to drive increased commission collection

• Maintaining an intimate knowledge of key accounts, account preferences and activity flows.
• Detail oriented to understand accounting procedures or navigate through Copay’s system(s).
• Identifying risks related to the vendor and client invoicing process.
• Develop and drive best practices in operations and processes ensuring consistency with company requirements, internal and external controls and audit requirements
• Collaborating with Account Management, Finance and Operations team leaders in the implementation of new technologies and procedures
• Track staff productivity and provide cumulative reports on a daily, weekly, or monthly basis, as required by the Director of Billing

• Perform ad hoc reporting as necessary
• Other duties assigned by Senior Director of Billing, VP of Billing or Leadership

Qualifications & Skills

• Bachelor’s degree in accounting, Business Administration, or related field

• 2+ years of experience in billing and customer service
• Excellent interpersonal skills
• Proven effective and professional oral and written communication skills across various audience levels
• Demonstrated ability to identify and research issues
• Highly detail-oriented and organized
• Able to work independently and manage multiple tasks
• Strong organizational and time management skills
• Proficient in Microsoft Office
• Self-motivated and goal-oriented
• Basic knowledge of Python for data analysis
• Familiarity with process implementation software

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire

• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Equal Opportunity Employer

• Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

AI Usage

• Corpay may use artificial intelligence (AI)–enabled tools in connection with its recruitment and hiring processes, including to assist with the screening and evaluation of job applications. These tools are intended to support Corpay’s recruiters and hiring teams. Hiring decisions are not made solely by AI and always involve human review. Corpay uses AI in a manner consistent with applicable laws and its privacy practices.

For more information about our commitment to equal employment opportunity, please click the following link: EEOC.

#LI-AM2