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Virtual Observer Jobs in Pennsylvania (NOW HIRING)

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Virtual Observer information

What is a virtual observer?

Virtual Observers are professionals who remotely monitor activities, environments, or processes through digital platforms, often using video feeds or specialized software. They are commonly employed in healthcare, security, customer service, and workplace safety to ensure compliance with protocols, detect issues, and provide real-time feedback. Their role helps organizations maintain safety and efficiency without needing to have someone physically present at the location being observed.

How does a virtual observer typically interact with healthcare staff during their shift?

As a Virtual Observer, you play a crucial role in patient safety by monitoring multiple patients remotely via video feeds. You collaborate closely with onsite healthcare staff, such as nurses and patient care technicians, by promptly communicating any concerning behaviors or incidents you observe. Effective communication and clear reporting are essential, as you may need to alert the care team in real time to prevent falls, self-harm, or other safety risks. This collaborative approach helps ensure a safer environment for patients and supports the clinical team in delivering attentive care.

What are the key skills and qualifications needed to thrive as a virtual observer, and why are they important?

To thrive as a Virtual Observer, you need strong attention to detail, situational awareness, and familiarity with surveillance protocols, often supported by a background in security or healthcare monitoring. Proficiency in using remote video monitoring systems, incident reporting software, and secure communication platforms is typically required. Excellent communication, critical thinking, and the ability to remain calm under pressure are essential soft skills in this role. These skills enable Virtual Observers to effectively detect and report safety risks or unusual activity, ensuring prompt intervention and maintaining a safe environment.

What is the difference between Virtual Observer vs Video Surveillance Operator?

AspectVirtual Observer
CertificationsTypically requires security or surveillance certifications, such as CCTV or security guard licenses
Work EnvironmentRemote, monitoring security footage via computer systems
Employer & IndustrySecurity firms, property management, or surveillance companies
Job FocusMonitoring multiple video feeds for suspicious activity, reporting incidents

The Virtual Observer and Video Surveillance Operator roles both involve monitoring security footage, often requiring similar certifications. However, Virtual Observers usually work remotely, focusing on overseeing multiple feeds from a distance, while Video Surveillance Operators may work on-site or in control rooms. Both roles are common in security industries, with overlapping skills but differing work environments and responsibilities.

What are popular job titles related to Virtual Observer jobs in Pennsylvania?

For Virtual Observer jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Virtual Observer jobs in Pennsylvania look for?

The top searched job categories for Virtual Observer jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Virtual Observer jobs?

Cities in Pennsylvania with the most Virtual Observer job openings:

Virtual Observer jobs near you

EEG Monitor Watcher, Full Time, Day Shift

St. Luke's University Health Network

Allentown, PA • On-site

Full-time

Posted 5 days ago

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.The EEG Monitor Watcher observes patients and EEG studies via the use of technology under the close supervision and direction of the registered nurse and designated clinical staff.

JOB DUTIES AND RESPONSIBILITIES:

  • Reports on/off duty to the Registered Nurse/Neurodiagnostic Team assigned to care for patients.

  • Receives specific observation guidelines from the registered nurse and/or neurodiagnostic clinical staff for each patient/shift/assignment.

  • Ensures a safe environment for monitored patients, under the direction of a registered nurse.

  • Remains in visual contact with patients at all times via the designated SLUHN technology platform, as directed by the registered nurse.

  • Provides virtual continual observation and monitoring of multiple patients at a time using SLUHN-designated IT platforms. Identifies self to patients and/or family members or significant others when appropriate.

  • Reports behavior changes, safety concerns, clinical changes, and patient requests to the assigned nurses promptly.

  • Continuously observes EEG waveforms and corresponding video for seizure activity or concerning neurological events, recognizes and reports abnormal EEG patterns, potential seizure activity, loss of signal, artifact, or equipment concerns immediately.

  • Documents observed EEG events per departmental standards.

  • Alerts appropriate clinical staff when patient behaviors affect EEG quality or safety (such as removing leads or excessive movement).

PHYSICAL AND SENSORY REQUIREMENTS:

Sit up to 8 hours per day. Stand for up to 8 hours per day. Occasionally lift, carry, and push objects up to 10 pounds. Must be able to hear as it relates to normal conversation and high/low frequencies. Must be able to see as it relates to general, near, far, color, and peripheral vision to observe EEG waveforms and patient video accurately.

EDUCATION:

High school graduate or equivalent required.

TRAINING AND EXPERIENCE:

Previous healthcare experience preferred. Must complete mandatory education and competencies required for EEG monitoring and virtual patient observation. Must demonstrate proficiency in the use of SLUHN-designated EEG monitoring and virtual patient observation platforms.

Please complete your application using your full legal name andcurrent home address. Be sure toincludeemployment history forthe past seven (7) years, including your present employer. Additionally, you areencouraged to upload a current resume, including all work history, education, and/or certifications andlicenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.

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