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Virtual Observer Jobs in Pennsylvania (NOW HIRING)

Zirtual

Remote Virtual Executive Assistant

Allentown, PA · On-site

$1.5K - $3.8K/mo

Coordinate virtual and in-person meetings or events Operations & Task Management * Support day-to ... We've observed a rise in phishing and fraudulent schemes where individuals impersonate Zirtual ...

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Virtual Observer information

What is a virtual observer?

Virtual Observers are professionals who remotely monitor activities, environments, or processes through digital platforms, often using video feeds or specialized software. They are commonly employed in healthcare, security, customer service, and workplace safety to ensure compliance with protocols, detect issues, and provide real-time feedback. Their role helps organizations maintain safety and efficiency without needing to have someone physically present at the location being observed.

How does a virtual observer typically interact with healthcare staff during their shift?

As a Virtual Observer, you play a crucial role in patient safety by monitoring multiple patients remotely via video feeds. You collaborate closely with onsite healthcare staff, such as nurses and patient care technicians, by promptly communicating any concerning behaviors or incidents you observe. Effective communication and clear reporting are essential, as you may need to alert the care team in real time to prevent falls, self-harm, or other safety risks. This collaborative approach helps ensure a safer environment for patients and supports the clinical team in delivering attentive care.

What are the key skills and qualifications needed to thrive as a virtual observer, and why are they important?

To thrive as a Virtual Observer, you need strong attention to detail, situational awareness, and familiarity with surveillance protocols, often supported by a background in security or healthcare monitoring. Proficiency in using remote video monitoring systems, incident reporting software, and secure communication platforms is typically required. Excellent communication, critical thinking, and the ability to remain calm under pressure are essential soft skills in this role. These skills enable Virtual Observers to effectively detect and report safety risks or unusual activity, ensuring prompt intervention and maintaining a safe environment.

What is the difference between Virtual Observer vs Video Surveillance Operator?

AspectVirtual Observer
CertificationsTypically requires security or surveillance certifications, such as CCTV or security guard licenses
Work EnvironmentRemote, monitoring security footage via computer systems
Employer & IndustrySecurity firms, property management, or surveillance companies
Job FocusMonitoring multiple video feeds for suspicious activity, reporting incidents

The Virtual Observer and Video Surveillance Operator roles both involve monitoring security footage, often requiring similar certifications. However, Virtual Observers usually work remotely, focusing on overseeing multiple feeds from a distance, while Video Surveillance Operators may work on-site or in control rooms. Both roles are common in security industries, with overlapping skills but differing work environments and responsibilities.

What are popular job titles related to Virtual Observer jobs in Pennsylvania?

For Virtual Observer jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Virtual Observer jobs in Pennsylvania look for?

The top searched job categories for Virtual Observer jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Virtual Observer jobs?

Cities in Pennsylvania with the most Virtual Observer job openings:

Virtual Observer jobs near you

Virtual Safety Attendant- Part Time

Corporate Health Services

Pittsburgh, PA

$20.25 - $23.50/hr

Part-time

Posted 2 days ago

New

Job description

UPMC Corporate Health Services is hiring a Virtual Safety Attendant to join our team! This role will work at the Forbes Tower in Oakland. Thispart-timerole will work varied days, which could include weekends and holidays. This position will have shifts that consist of four-, eight-, ten- and twelve-hour shifts. The candidate will work hours based on department needs as well as their availability.

UPMC's Virtual Care Center offers an innovative way to deliver meaningful care beyond the bedside by connecting patients and care teams through real-time virtual support. In this role, team members use advanced technology and clinical insight to monitor patients, identify risks early, improve safety, and support bedside teams across the UPMC system. This is an opportunity to make a broader impact, grow in a forward-thinking care environment, and help shape the future of health care.

Note- This is an onsite position that works with patients virtually.
Responsibilities:

Transformational Leadership:

  • The VSA suggests and supports improvements within the department, assumes responsibility for assigned monitoring station, and views problems as opportunities for service enhancement. Demonstrates awareness of behavior on the efficient functioning and morale of the department.

Care Delivery:

  • Provides continuous visual and auditory observation of patients using two-way monitoring equipment, ensuring attentiveness throughout shift. When patient behaviors present safety risk, the VSA delivers clear and respectful verbal redirection and immediately notifies the appropriate clinical staff. Provide patients with basic explanations when necessary, without offering clinical opinions or personal advice. VSA's identify and report visible safety hazards in patient rooms, monitors for escalating behaviors, and contributes to maintaining a safe and dignified environment for all patients. In the event of an emergency or patient poses a threat to themselves or others, the VSA seeks help or initiates escalation procedures without delay. Participates in communication hand-off of pertinent information and behavior regarding assigned patients at beginning and upon completion of the shift assignment.

  • Provides feedback to the RN/Clinical Team regarding patient care and reports changes in patient status.

Professional Growth:

  • Constructively receives feedback and direction. Identifies and communicates learning needs to the direct supervisor. Takes action to improve knowledge, skills, and performance. Requests assistance in planning and prioritizing activities, as needed. Participates in self-review as requested by the direct supervisor.

Collaborative Practice:

  • Assures equipment malfunctions are reported to the appropriate department, upon discovery. Establishes appropriate and effective communication strategies. Establishes professional and respectful interpersonal relationships to ensure consistent patient coverage and accurate information.

Healthy Workforce:

  • Demonstrates the ability to communicate clearly and effectively with all members of the health care team. Demonstrates understanding of cultural diversity, horizontal violence, and impairment in the workplace. Cares for patients and self by supporting safety in the workplace. Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation, and commitment to patients and colleagues.
  • High school diploma or equivalent.
  • Successful completion of UPMC Care Attendant-Telesitter training programs
  • Ability to effectively communicate both orally and in writing.
  • One year of experience in a hospital or safety-sensitive environment preferred.
    Licensure, Certifications, and Clearances:
  • Act 34


UPMC is an Equal Opportunity Employer/Disability/Veteran

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