Virtual Medical Billing Assistant Jobs in Rochester, NY

We are seeking a detail-oriented Patient Account Representative to support healthcare administrative operations through account verification, data processing, provider enrollment support, and information management. This individual will play a key role in ensuring records are accurate, complete, and up to date by reviewing information, researching missing details, communicating with stakeholders, and updating internal systems.

• Review and verify account and provider information for accuracy and completeness.
• Process new information and updates within internal systems and databases.
• Utilize Microsoft Excel to track, organize, and analyze data.
• Research and obtain missing information using available resources and system tools.
• Contact patients, providers, insurance carriers, and other stakeholders as needed to gather or verify information.
• Review reports and documentation and accurately update electronic records.
• Support provider credentialing and enrollment activities.
• Coordinate enrollment of physicians, nurse practitioners, physician assistants, and other healthcare professionals with insurance carriers and healthcare networks.
• Work with multiple insurance companies to ensure provider enrollment information is accurate and current.
• Verify provider data, effective dates, and associated enrollment records.
• Prepare and review documentation to ensure completeness and accuracy.
• Prioritize and process urgent requests in a timely manner.
• Maintain confidentiality and compliance with all applicable privacy and security requirements.
• Collaborate with billing, operational, and administrative teams to resolve discrepancies.
• Perform additional administrative and data-entry duties as assigned.

• Associate degree preferred.
• Previous experience in healthcare administration, provider enrollment, billing support, customer service, data entry, or administrative operations preferred.
• Strong proficiency with Microsoft Excel.
• Excellent attention to detail and accuracy.
• Strong investigative and problem-solving skills.
• Effective verbal and written communication skills.
• Comfortable communicating by phone and email to obtain required information.
• Ability to manage multiple priorities and work independently.
• Strong organizational and time-management skills.

• Experience with provider credentialing, enrollment, healthcare administration, patient accounts, medical billing, or revenue cycle operations.
• Experience handling sensitive or confidential information.
• Familiarity with Electronic Medical Records (EMR) systems, including Epic or similar platforms.
• Two-year or four-year college degree preferred.
• Retail, customer service, or administrative experience.

• Microsoft Excel
• Written and Verbal Communication
• EMR Systems
• Epic
• Healthcare Administration
• Provider Enrollment
• Credentialing
• Data Entry
• Claims Processing
• Record Management

• Microsoft Excel
• Communication and Writing Skills
• EMR Experience

Job Type & Location

This is a Contract position based out of Rochester, NY.

The pay range for this position is $16.00 - $18.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Rochester,NY.

This position is anticipated to close on Aug 13, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.