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Virtual Library Assistant Jobs in Roseville, MN (NOW HIRING)

Apex Systems

ServiceNow Engineer

Minneapolis, MN · On-site

$56.25 - $77.50/hr

Now Assist * Generative AI within ServiceNow * NLU to LLM Virtual Agent migration experience * AI ... library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and ...

New

Asmodee

Licensing Product Coordinator

Roseville, MN · Hybrid

$60K - $65K/yr

Maintain a physical product library of key licensed products. * Maintain and continuously update ... Ability to use appropriate judgment and problem solving when complications arise. * Assist with ...

Apex Systems

SAP Warehouse Management Consultant

Wayzata, MN · On-site

$63.75 - $87/hr

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details ... library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and ...

New

Radiology Partners

Sr. Software Engineer

Edina, MN · On-site +1

$126K - $167K/yr

... Assist SQA with integration and system level software testing • Participate in code reviews • ... Pay Transparency: 120,000-150,000 About vRad vRad (Virtual Radiologic) is a national teleradiology ...

All JobsLibrary JobsVirtual Library Assistant JobsVirtual Library Assistant Jobs in Roseville, MN

Virtual Library Assistant information

See Roseville, MN salary details

$12

$25

$35

How much do virtual library assistant jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for virtual library assistant in Roseville, MN is $25.41, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $28.56 per hour, depending on experience, location, and employer.

What is a virtual library assistant?

A Virtual Library Assistant is a professional who helps library users access resources, answer reference questions, and navigate digital library systems remotely, typically via chat, email, or video call. They assist with catalog searches, digital borrowing, research support, and troubleshooting access to online databases and e-books. This role allows patrons to receive library services without visiting a physical library, making information and resources more accessible to a wider audience.

How does a virtual library assistant typically collaborate with librarians and library patrons in a remote setting?

As a Virtual Library Assistant, you will frequently interact with librarians, library staff, and patrons through digital platforms such as email, chat, and video conferencing. Your responsibilities may include assisting patrons with research requests, troubleshooting access to electronic resources, and supporting librarians in managing digital collections. Communication is key, as you’ll often coordinate with team members to resolve issues or develop new virtual services. Being proactive and responsive helps ensure seamless remote support and a positive experience for all users.

What are the key skills and qualifications needed to thrive as a virtual library assistant, and why are they important?

To thrive as a Virtual Library Assistant, you need a solid understanding of library science fundamentals, information organization, and customer service, often supported by coursework or experience in library settings. Familiarity with integrated library systems (ILS), digital cataloging tools, and online reference platforms is typically required. Strong communication, problem-solving, and digital literacy skills help you assist users remotely and manage multiple inquiries efficiently. These skills ensure users receive timely, accurate support and that digital resources are managed effectively in a virtual environment.

What is the difference between Virtual Library Assistant vs Library Clerk?

AspectVirtual Library AssistantLibrary Clerk
CredentialsHigh school diploma or equivalent; some roles may prefer library science courseworkHigh school diploma or equivalent
Work EnvironmentRemote, online platformsOn-site in libraries or public facilities
Employer & Industry UsageLibraries, educational institutions, online servicesPublic, academic, or special libraries
Common Search & ComparisonOften compared for customer service and administrative tasksCompared for in-person assistance and clerical duties

The Virtual Library Assistant typically works remotely, handling online customer inquiries, cataloging, and administrative tasks, while the Library Clerk works on-site, assisting patrons directly and managing physical library materials. Both roles support library operations but differ mainly in work environment and daily responsibilities.

What job categories do people searching Virtual Library Assistant jobs in Roseville, MN look for?

The top searched job categories for Virtual Library Assistant jobs in Roseville, MN are:

What cities near Roseville, MN are hiring for Virtual Library Assistant jobs?

Cities near Roseville, MN with the most Virtual Library Assistant job openings:

Virtual Library Assistant jobs near you
Infographic showing various Virtual Library Assistant job openings in Roseville, MN as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $52,843 per year, or $25.4 per hour.

ServiceNow Engineer

Minneapolis, MN • On-site

Apex Systems
IT Services • 1 - 5K employees
Learn more about Apex Systemsexternal

$56.25 - $77.50/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

New

Job description

Job#: 3045552
Job Description:
ServiceNow Engineer
Role Overview
Our organization is seeking a ServiceNow Engineer to help modernize and enhance the digital-first technology support experience. This role will focus on building and improving self-service capabilities, Virtual Agent experiences, AI-enabled support solutions, ServiceNow workflows, forms, routing capabilities, and agent productivity tools. The engineer will partner with Product Managers, Product Owners, Service Operations teams, and platform partners to deliver solutions that improve the experience for employees, advisors, and support agents.
Key Responsibilities
  • Enhance ServiceNow Employee Center and self-service experiences.
  • Design, develop, and enhance ServiceNow Virtual Agent capabilities.
  • Design and build ServiceNow forms, catalog items, record producers, and workflows.
  • Enhance Service Operations Workspace and agent-facing experiences.
  • Improve knowledge-driven support and digital-first help capabilities.
  • Support the implementation of Now Assist and Generative AI functionality.
  • Streamline request intake and fulfillment processes.
  • Implement skills-based routing and Advanced Work Assignment capabilities.
Required Qualifications
Experience: 3-5 years of software engineering, platform engineering, or application development experience. Experience delivering solutions through Agile methodologies is also required.
General Skills:
  • Strong analytical and problem-solving skills.
  • Ability to analyze user journeys and customer experiences to design intuitive, efficient, and user-centric ServiceNow solutions.
  • Ability to design scalable, maintainable, and secure solutions.
  • Experience troubleshooting application issues and analyzing system behavior.
  • Ability to work independently while collaborating effectively across technical and business teams.
  • Strong communication and documentation skills.
  • Sound knowledge of the Software Development Life Cycle (SDLC) and industry standard practices.
  • Knowledge of systems design concepts that provide security and stability.

Technical Skills:
  • ServiceNow ITSM
  • Virtual Agent
  • Employee Center / Service Portal
  • JavaScript and ServiceNow platform scripting (Business Rules, Script Includes, Client Scripts, APIs)
  • Flow Designer
  • Service Catalog
  • Knowledge Management / KCS
  • Service Operations Workspace
  • Advanced Work Assignment (AWA)
  • Agent Chat and Skills-Based Routing
  • Platform Analytics / Performance Analytics
  • IntegrationHub
Preferred Qualifications
  • Experience working in IT Service Management (ITSM) environments.
  • Experience with customer experience, support operations, or service delivery platforms.
  • Ability to mentor team members and contribute to technical best practices.
  • Now Assist
  • Generative AI within ServiceNow
  • NLU to LLM Virtual Agent migration experience
  • AI-powered search and knowledge experiences
  • Conversational request fulfillment
  • Agent productivity and automation solutions
  • Omnichannel support experiences and routing strategies

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

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